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Larry H. Miller Ford Mesa

Mesa, AZ

4.5
1,152 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,152 reviews

August 28, 2024

Gibson was very welcoming and helpful with the entire car purchase process. Thanks a lot More

by ndifonvivian32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard F, Gibson Nganga
August 27, 2024

We love Katlynn in service department. She is always so helpful. We own multiple Ford vehicles, and we bring them all to her! More

by nikkifoutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
August 27, 2024

Kaythynn was very professional in helping me with my issues, I certainly would recommend her to anyone. More

by Elang
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
August 27, 2024

I was very satisfied with this place and the staff there is beyond helpful in many ways More

by alyssamoncibaez23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Inclan
August 26, 2024

Every since lhm bought this dealership from berges the prices have gone out the roof and the service is terrible, the best thing about lhm is that Jim cortina works there, he is awesome, I hate electric v More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Cortina
Aug 31, 2024 -

Larry H. Miller Ford Mesa responded

No, we regret to hear that you had this experience with us. Please reach out to us at (480) 530-9625 so we may assist you in moving forward towards a resolution. Seth England, LHM Ford Mesa.

August 26, 2024

Great price and even better service. Richard went out of his way to make sure everything about the deal was perfect. More

by 2022 explorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Garbis, Ricky Inclan
August 25, 2024

The service was quick and did everything that was requested. The service was really great. More

by Rj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie
August 25, 2024

Dealership is great , they always communicate well and call you when something is ready. I wish they can explain more of the plans i had purchased, to see whats covered More

by Edgarcarrillo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbigail
August 24, 2024

I am not sure what the point of making an appointment is for. 45 minutes after my appointment time, my car still had not been moved into a bay. Minutes short of being there for 2 hours my car was done. More

by H#1445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valencia Villa
Aug 31, 2024 -

Larry H. Miller Ford Mesa responded

H#1445, we regret to hear that you had this experience with us. Hi H#1445, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 530-9625 when you have a chance. Thank you, and we look forward to hearing from you. Seth England, Service Director LHM Ford Mesa.

August 24, 2024

Poor customer service, uninformed service advisors, untimely services, failure to timely diagnose and communicate with customer More

by Joseph Crary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marti Turley
Aug 28, 2024 -

Larry H. Miller Ford Mesa responded

Joseph Crary, we regret to hear that you had this experience with us. Please reach out to us at (480) 530-9625 so we may assist you in moving forward towards a resolution. Seth England, Service Director, LHM Ford Mesa.

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