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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
Vehicles
4.5
1,152 Reviews
Call Dealership (480) 530-9500

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,152 reviews

September 10, 2024

I had trouble getting my window back up, called & spoke to Katlynn & she said bring it in Saturday Morning because it was almost 4:00 Friday afternoon! Took it in Saturday morning they fixed it & she is gr More

by Pat daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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September 09, 2024

Dropped my truck off with a pull and camera not working. Let Mel know I was in a rush to get the unit back. He was able to get all the work done so I could pick up my truck. Mel sent me several updates. Gre More

by b_c_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
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September 09, 2024

Excellent costumer service will be back when I need another car sales man help . Thxs More

by eddiebmx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Bracamonte
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September 09, 2024

Sales and service department employees are always very friendly and helpful. Eric answered all my questions and had a strong knowledge of Ford products. Thank you More

by Posiedon Velocity Blue Badass Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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September 08, 2024

I've come in a number of times. They are usually very fast with service. Even when things are a long wait they make sure to compensate you and do right by their customers. More

by Smdrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
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September 08, 2024

Katlyn was very helpful and attentive. She kept me informed about the status of my vehicle. More

by Mmp66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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September 08, 2024

I bought a 2021 Ford Explorer Hybrid, in June of 2024. We love it!! It has everything & everything is still working great!! Thank you!! More

by MALHOLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Jose Bracamonte
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September 08, 2024

Great experience this time. Mel my new service advisor was Great. Returned my texts quickly and kept me updated.. More

by lithoone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
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September 07, 2024

Disappointed with the wait time even with an appointment, went in for an oil change & AC check but was told I could only get an oil change & make another appt for AC check. Now have to take time off work to More

by snyellowhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 10, 2024 -

Larry H. Miller Ford Mesa responded

Hi Snyellowhair, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Larry H. Miller Ford Mesa, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (480) 530-9625 to discuss ways we can better serve you in the future.

September 07, 2024

Abby is very good advisor Honest and informative She got me in and had excellent communication More

by Jfiras
Recommend Dealer
Yes
Employees Worked With
Abbot
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