
Larry H. Miller Ford Mesa
Mesa, AZ
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I consulted dealerrater.com to find a reliable dealership that doesn't play games and will treat me with respect. When I read all of the reviews (yes, all of them) I decided that this was the place I wanted that doesn't play games and will treat me with respect. When I read all of the reviews (yes, all of them) I decided that this was the place I wanted to purchase my vehicle from. I contacted the dealership by email, and received a prompt reply that Jason Herritz would contact me, and he did. I made an appt to see him, and he greeted me promptly and he had an Explorer ready for me to test drive. I asked him many questions, and he had a satisfactory answer for each one. When I left the dealership that day, I was pleased that no pressure was exerted to buy that moment. I called Jason the next day to meet with him and have my husband drive another Explorer, the one I drove was not the one I wanted, and we agreed that this could be the one to buy. When we told Jason that were interested, he gave us the facts on the financing and we began the bargaining process. When Marc Mereness joined us to finalize the deal, he could not have been more helpful and even fun! Richard Fetech finished the application process and gave us the service info, the keys and other instructions to help us enjoy our new SUV to the fullest. I would definitely purchase my next vehicle at Berge! More
On a very HOT day we visited the dealership to buy a used On a very HOT day we visited the dealership to buy a used car. We had an appointment to meet Rick or Tom Smith, Rick greeted us and we proceeded to On a very HOT day we visited the dealership to buy a used car. We had an appointment to meet Rick or Tom Smith, Rick greeted us and we proceeded to look at what we wanted.Rick was very cordial and explained alot about value, performance and price value for a few cars we were interested in. We took 2 cars for a test drive, we drove far so we could see pros and cons of both...at Ricks suggestion. We decided on one of the cars, and it is perfect--he really did make our transaction painless, and we love the car.. Thank you, Joyce and Jack Muth More
Roger was very patient and helpful showing me different Escapes until I decided which one I wanted. He was polite, courteous and gave me no pressure. Richard in finance was easy to talk to and explained ev Escapes until I decided which one I wanted. He was polite, courteous and gave me no pressure. Richard in finance was easy to talk to and explained everything in detail. Nice, friendly experience and I Love my Ford Escape 2011. More
This is not the first time I have dealt with Berge Ford. The process is seamless and to the point. Having worked at a dealership many years ago, the pricing games often played are trying and stressful. No The process is seamless and to the point. Having worked at a dealership many years ago, the pricing games often played are trying and stressful. Not here at Berge Ford. Quick and to the point. My experience this time was no differrent than before and I will continue to utilize Berge Ford as needed. More
2nd time buyer andrew was a great help with finding just the rightr truck for me and very impressed with product knowledge great price on the truck i wanted when we are ready for another vehicle, there won' the rightr truck for me and very impressed with product knowledge great price on the truck i wanted when we are ready for another vehicle, there won't be any guess where i am going to spend my money More
I have dealt with berge Ford several times in the past and have never had a bad experience. My experience with my salesman marcus was exceptional. He was very courteous and polite when I spoke with him o and have never had a bad experience. My experience with my salesman marcus was exceptional. He was very courteous and polite when I spoke with him on the phone, and he was even better in person. He was extremely patient and professional, he made sure that I received the best price and that I received the best service possible as well. After the sale was made he followed up and made sure I was happy with my purchase. My buying experience with marcus all in all was great even though I didn't care to be in finance that long but its a given that finance isn't exactly the funnest part of buying a car anyhow. I would absolutely recommend buying from berge Ford and without hesitation recommend marcus stripling as a salesman too. More
Andrew was only on the job for about three days prior to our purchase. Any questions we had that he was not completely sure about the answer he quickly found out and got back to us immediately. They worked our purchase. Any questions we had that he was not completely sure about the answer he quickly found out and got back to us immediately. They worked with us in a very professional way on our price strucure for the car we bought Between Andrew and Billy Love we negotiated in a very positive/fun way and they met all of our wishes/needs etc. upon agreeing to buy the car. It was the first time my wife and I had bought a car together and the experience was very free of any high level stress or pressure from the dealership. More
We went to Berge Ford to see the Ford Focus HB. We were a bit aprehensive due to the fact that we have gone to Berge Mazda and VW and they have always been high pressure and didnt like our experience with a bit aprehensive due to the fact that we have gone to Berge Mazda and VW and they have always been high pressure and didnt like our experience with them at all. But, after meeting with Dave Kohler we had a different perspective of Berge. We were very happy with the service we recieved. Dave knew the products we were looking for, was willing to work with us to assist us in the buying and trading in process. The whole team from Berge Ford changed our perspective of this dealership and we would recommend people to go there. Car buying can be stressfull and Dave and the whole team there made the car buying experience to me pleasant. More car dealerships in the valley need to stive to be more like Berge Ford. Thanks! More
Barbara B. was fantastic! She helped me from the finding my perfect car all the way through to helping me sinc my phone into my new car. She was friendly and knowledgeable. The finance department answered my perfect car all the way through to helping me sinc my phone into my new car. She was friendly and knowledgeable. The finance department answered all my questions and helped me make the right decisions. Thank you! More
Very pleased with the sales staff at Berge. On my first visit I spoke with Nicholas Merrit. He was very nice and inviting and the main reason I returned to Berge, along with the inventory of 2012 Focus's. visit I spoke with Nicholas Merrit. He was very nice and inviting and the main reason I returned to Berge, along with the inventory of 2012 Focus's. The next morning I called Nick on his cell and he was off but arranged for me to speak with Chandler Riding when I arrived at the dealer. Chandler was also very nice and responsive. Both of these sales consultants made my 2012 Focus buying experience a pleasure. I was also very happy with the buying process, the price of the car, the incentives, the trade-in value I received, and Shawn Yates in accessories. Even the paperwork guy was very nice (don't remember his name). All in all a very positive experience and I would highly recommend Berge and the staff I worked with to any new car/truck buyer. PS - I rarely rate businesses, this was an exceptional experience! Jerry Ferguson - Maricopa AZ More