
Larry H. Miller Ford Mesa
Mesa, AZ
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QUICK AND EASY TO WORK WITH THERESA WORTHEN IN FLEET. SHE ANTICIPATES MY NEEDS AND MAKES EACH TRANSACTION AS PAINLESS AS POSSIBLE. ALWAYS ON MY LIST TO CALL WHEN VEHICLES ARE NEEDED AND USUALLY GETS THE DEAL ANTICIPATES MY NEEDS AND MAKES EACH TRANSACTION AS PAINLESS AS POSSIBLE. ALWAYS ON MY LIST TO CALL WHEN VEHICLES ARE NEEDED AND USUALLY GETS THE DEAL. More
Theresa was knowledgeable of the product she was selling. She was confident in her abilities to address the customer concerns. Did an excellent job. She won over on 2 dodge dealerships. She was confident in her abilities to address the customer concerns. Did an excellent job. She won over on 2 dodge dealerships. More
It is the best exprierence I have ever had with a dealership. I looked on line for a car I saw the one I liked, I filled out the application the same day which was on a Thursday. Friday morning I got dealership. I looked on line for a car I saw the one I liked, I filled out the application the same day which was on a Thursday. Friday morning I got a call from the internet sales guy, he asked me to come in I went in on Saturday to test drive the car. He called me on Monday stating I was approved. Picked up my car on Tuesday. That was the fastest and most friendliest group of people that I have ever dealed with. I went to another Ford dealer, who 2 weeks later were still trying to get me approved, what a difference. I would definately recommend Berge Ford to anyone who is buying a vehicle wheither new or used. They are the most helpful and friendly, possitive group of individuals that work and help others in difficult situations. Good job. Kudos to you all. More
The research online was very helpful, the sales person had all the selected vehicles ready to show me. I got a fair price for my trade. The deal was good for all. They did all the paperwork efficiently an had all the selected vehicles ready to show me. I got a fair price for my trade. The deal was good for all. They did all the paperwork efficiently and quickly. I was shown how to use all features on my new truck. The followup support has been great. More
We had an awesome experience buying our brand new Ford F150 truck. The best buying experience we have ever had! We will be highly recomending the Berge Ford Dealership to all our friends and family. Billy F150 truck. The best buying experience we have ever had! We will be highly recomending the Berge Ford Dealership to all our friends and family. Billy Love was the BEST salesman we have ever had the pleasure of doing business with. More
First contacts were with Latham Aldrich regarding my First contacts were with Latham Aldrich regarding my damaged Ford Ranger P/up, and Karen Gruettke, the receptionist in the Service/Body Shop Center. First contacts were with Latham Aldrich regarding my damaged Ford Ranger P/up, and Karen Gruettke, the receptionist in the Service/Body Shop Center. They were extremely helpful, and did everything they could to assure me that the truck would be thoroughly evaluated, and they kept me up to date on the progress with truck's damage and our Insurance Co. - Hartford. As this was my first experience with an accident (that was my fault) without the knowlegeable assistance of my husband, who was hospitalized and in serious condition following a scheduled surgery, I greatly appreciated their friendly assistance and caring attitude! I met Mike Williams when it was determined that the truck had sustained greater damage than was first realized, and the Insurance Co. declared it a total loss. Latham explained the rationale for this determined loss better than the Hartford people did! He introduced me to Mike. I told Mike what our preferred relplacement choice was, and how much money we could put with the amount Hartford would offer. Mike started looking right away for a "Focus", preferably light in color. Hartford paid us a really fair amount - the truck had been a custom order by the first owner and had a number of undamaged "goodies" on it. We were the 2nd owner. Mike and his team foud us a beautiful metallic blue '08 "Focus", and had it ready in record time. Our sincere thanks to each of these people and their teams of employees who made what initially appeared to be a record disaster to us personally a truly good experience with minimal confusion and hassle. We are really happy with the "Focus" - it is what we had talked about getting a while back because of our physical limitaions. All our needs and expectations were met. THANK YOU! More
We were very pleasantly surprised at how honest, and up front these guys were. Having been through the car buying process too many times to count, We were completely prepared for the the long haul of the front these guys were. Having been through the car buying process too many times to count, We were completely prepared for the the long haul of the sales guy running back and forth with that paper that has the four boxes on it. Well, there was none of that @ Berge Ford. We obtained our own online financing and Tom @ Berge said that he could beat their interest rate and loan amount. I am thinking, "yeah, right, they are gonna let us take this vehicle home and then call in two days to tell me that the financing fell through so now we need to put XXX $ amount of money down and all that b.s." That is NOT what happened. We signed the papers, left the dealership and four days later we came back to sign the loan documents and that was that!! There were no xtra or hidden costs listed on our RISD, and Tom even got us better financing than he or we expected. I am recommending Berge Ford to everyone we know, because I want everyone to have the same experience we did. It will totally change your mind about dealerships!!! THANK YOU SO MUCH TO TOM AND RICK! WE ARE SO HAPPY WITH OUR NEW EXPLORER AND OUR DOG IS THRILLED TO HAVE SO MUCH SPACE! More
Once again this was a wonderful purchasing experience. Quick, fair and no haggling games. In Phoenix, we have lots of choices for car dealerships, but we continually return to Berge Ford due to the price, Quick, fair and no haggling games. In Phoenix, we have lots of choices for car dealerships, but we continually return to Berge Ford due to the price, quality and customer service. This is the 6th vehicle we have purchased at Berge Ford, both new and used. Our sales representative, Jason Herritz, is a wiz on the Sync technology. He took a great deal of time training my husband and I on the usage of the menus and voice commands. He was helpful and knowledgeable without pressuring us to purchase. I love our new car, and highly recommend Berge Ford to anyone shopping for a new or used vehicle, or just looking for a hometown service center. More
Excellent customer service! Did not appreciate not being able to make decision in regarding the vehicle picked by husband or have a say with the financing of the vehicle w/husband. able to make decision in regarding the vehicle picked by husband or have a say with the financing of the vehicle w/husband. More
Billy was amazing! I was so discouraged about the type and quality of vehicle I would be able to get because of how horribly I was treated by SanTan Honda. Billy assured me I would drive away happy and t and quality of vehicle I would be able to get because of how horribly I was treated by SanTan Honda. Billy assured me I would drive away happy and that's EXACTLY what I did! He helped me find the perfect vehicle and worked tirelessly with financing until we came to a payment I could afford for the vehicle I fell in love with! Richard Fetech was also fantastic and helped me get the extra coverages I needed like GAP insurance for a reasonable price. My dad has purchased his last two vehicles at Berge Ford and swears by them. The entire staff were friendly and had a "can do" attitude. Although my credit was not the best after having lost my home to a layoff, they treated me like a VIP customer. I would recommend Berge Ford to EVERYONE! Go see Billy and Richard and you'll be glad you did! Thank you to everyone at Berge Ford who assisted me in driving away a very satisfied customer!!! More