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Larry H. Miller Ford Mesa
Mesa, AZ
1,151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,151 reviews
September 28, 2024
My work was done at minimal cost delivered on time if not early. The dealership is undergoing a lot of updating, but that did not impair their ability to deliver a quality product. early. The dealership is undergoing a lot of updating, but that did not impair their ability to deliver a quality product. More
by Cfflint
Employees Worked With
Jim Cortina, Derek Ironside, Paul Baron
September 28, 2024
I prefer talking with a person to schedule service. Now required to schedule online or thru app. I specifically requested full synthetic oil for my diesel. Abby had it listed on the order but they us Now required to schedule online or thru app. I specifically requested full synthetic oil for my diesel. Abby had it listed on the order but they used synthetic blend instead. Cheaper but not what I asked for. I called & texted to have them reply, crickets! More
by Ganderson
Employees Worked With
Abby, Katlynn Artz
September 25, 2024
First and last time. They dropped the ball as usual for a dealership. Brand new truck with 2300 miles and no damage. Go in for oil change and leave with a deep scratch on They dropped the ball as usual for a dealership. Brand new truck with 2300 miles and no damage. Go in for oil change and leave with a deep scratch on passenger fender caused by lazy Technician not covering it. Of course did not see it till I got home. So no recourse on my side. Also checked oil level next day as invoice stated only 6 qts of oil added. 7.75 required for the 5.0. Oil level was slightly over filled! Tech Espinoza seems to need some refresher training. Also invoice stated my model as an F-150 Hybrid. Wow did not realize 5.0 XL work truck was a hybrid. I am a retired automotive tech of 28 years. Never once did I not cover fenders when working on a customers vehicle. Today with the elevated prices of vehicles, they should be more aware of not giving a crap! More
by Paul
Employees Worked With
Espinoza
September 25, 2024
The service rep l had was courteous, friendly, knowledgeable, accommodating and always kept me updated. Technicians wouldn’t give up till the problem was solved. Happy with my experience. knowledgeable, accommodating and always kept me updated. Technicians wouldn’t give up till the problem was solved. Happy with my experience. More
by mike.griffith
Employees Worked With
Katlynn Artz
September 24, 2024
I loved the service I received from Christopher. Everything was straightforward and simple, and I was able to understand the problem areas in my vehicle. Everything was straightforward and simple, and I was able to understand the problem areas in my vehicle. More
by rshell
Employees Worked With
Christopher
September 22, 2024
Salesman was excellent. Good follow up and info. Closer was good too. They worked with me. I do have to say I did not receive the correct interior color that I ordered? I Good follow up and info. Closer was good too. They worked with me. I do have to say I did not receive the correct interior color that I ordered? I have a call into them to see what can be done. I love my truck. Thanks. More
by crumley
Employees Worked With
Ricky Inclan
