Larry H. Miller Ford Mesa
Mesa, AZ
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service was completed ok all issues were taken care of in a good maner. we will be back in at a latter date for more service. we are happey with the results. john a good maner. we will be back in at a latter date for more service. we are happey with the results. john More
This was by far the best experience I have ever had at a dealership, and I have been around the block a few times. Everyone at the dealership was eager to help and knowledgeable. There was no pressure to dealership, and I have been around the block a few times. Everyone at the dealership was eager to help and knowledgeable. There was no pressure to buy at all. This WAS NOT one of those snag your keys and beat you down dealerships. With the rebates and reasonable trade in value offered, I had to act on the offer. Would I do it again? YES!!! Would I recommend Them? YES!!! More
First of all, my husband and I have purchased several (six now) vehicles from Berge Ford. I like to do homework online and traded many messages wih David Kohler. He was timely, efficient and effective (six now) vehicles from Berge Ford. I like to do homework online and traded many messages wih David Kohler. He was timely, efficient and effective as we were able to put me in a new Ford Edge the following day. David is professional, caring and I will continue to work with him and recommend him to others. Pete was very helpful with accessories and information and Dwayne sealed the deal in Finance providing additional options for consideration. Thank you Berge Ford for another great buying experience!! More
My Escape buying experience was amazing. Every single person I came in contact with was friendly, knowledgeable, organized, and efficient. There was NO pressure to purchase any vehicle, add-ons or other person I came in contact with was friendly, knowledgeable, organized, and efficient. There was NO pressure to purchase any vehicle, add-ons or other features. Theresa was sooooo efficient when I came to do the final paperwork. She had everything preprogrammed or installed. She explained all of the features in "crazy grandma" (laywoman's) terms. My previous car is a 2002 Escape..... so this new one is "space age" material. Nathan was also VERY efficient and explained all paper stuff clearly. David Harney, my longtime service agent, recommended Theresa to me..... a good move...... and takes GREAT care of me and my Ford vehicles. He never makes me feel like my numerous questions are stupid. There is at least one Ford dealership within 3 miles of my home, but I continue to go 20+ miles to Berge Ford for all of my vehicle needs. BERGE FORD IS THE GREATEST! More
I had 4000 miles on my 2013 ford F150 pickup truck and the front tires started to rib badly on the inside and out. They realigned the front end and would not warranty the damage to replace the two front the front tires started to rib badly on the inside and out. They realigned the front end and would not warranty the damage to replace the two front tires. Service manager started to yell at me accusing me of being unreasonable. Totally unwarranted. I will never buy another vehicle from Berge Ford, Mesa, AZ. Their service department is horrible. More
This was a rather complicated transaction that could have only been handled by the most competent people. Both Craig and Nathan not only provided accurate information, they also offered some excellent optio only been handled by the most competent people. Both Craig and Nathan not only provided accurate information, they also offered some excellent options that made the entire transaction proceed very smoothly. No detail was too small and no request was too much. They not only made it fun, but jumped through every hoop to make sure the process was the best I've ever experienced. And you know what? It was the best car buying experience I've ever had in the past 50 years. I recommend them both wholeheartedly. Give them a call, you'll be glad you did! More
We had a great experience buying a used car from this Dealership. Everyone we worked with was friendly and helpful. The entire process was fast, easy, and efficient. I would definitely use Berge Ford aga Dealership. Everyone we worked with was friendly and helpful. The entire process was fast, easy, and efficient. I would definitely use Berge Ford again. They made the experience very efficient and stress-free. More
The crew at Berge Ford was friendly, helpful, and easy to work with. They gave us a great deal and were very fast and thorough. Overall we were treated VERY well and this was a great car buying experience. I work with. They gave us a great deal and were very fast and thorough. Overall we were treated VERY well and this was a great car buying experience. I would definitely buy a car from Berge Ford again. More
By far the best sales and finance experience. We were treated respectfully and not as a pay check. From the moment we drove onto the lot, through the test drives and ending with a free tank of gas and a treated respectfully and not as a pay check. From the moment we drove onto the lot, through the test drives and ending with a free tank of gas and a carwash over a week later the customer service was 100%. I believe that customer service is dead in most businesses these days, not at Berge Ford. I would definitely recommend them to my family and friends. More
This is our 4th new car in 25 years of marriage and this was truly the BEST experience; price wise and deliverance of committments. Amazing, truly. My husband even works for a dealership here in town, and t was truly the BEST experience; price wise and deliverance of committments. Amazing, truly. My husband even works for a dealership here in town, and this 'other' dealership treated us better price wise and customer service wise than the one he works for. Thanks. A lot!! More