Larry H. Miller Ford Mesa
Mesa, AZ
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Working with Katlynn Artz in the service department was truly an enjoyable experience. She explained the congestion, in progress construction and upcoming construction at the dealership. Katlynn is a good truly an enjoyable experience. She explained the congestion, in progress construction and upcoming construction at the dealership. Katlynn is a good listener and intelligently answered any questions I had. I explained an issue I was experiencing with my mew truck and Katlynn immediately pointed out the issue as I opened the door to show what the issue was. We worked together to make a future appointment to have the issue addressed at a convenient time for me. She made a very good first impression as this was my first visit to this service department. LHM is lucky to have a quality person like Katlynn. To the service performed, I had the fuel filters replaced as this was a 15k mile recommendation by Ford. I was disappointed to first smell diesel fuel in the engine compartment, then finding there no attempt to clean up the fuel spilled after the filter was replaced. My expectation is the engine compartment be clean after any maintenance. This also applies to any other service performed on the vehicle. I would hope this is a one off oversight be the technician. More
As usual, good service and relatively quick. Included a recall issue and normal maintenance. Drives awesome again. Service departments are variable but Eric was great. Included a recall issue and normal maintenance. Drives awesome again. Service departments are variable but Eric was great. More
Fast and efficient process. I was in and out in less than 45 minutes just as promised. Chris my service advisor was awesome. Friendly and gave me all the info I needed. Thank I was in and out in less than 45 minutes just as promised. Chris my service advisor was awesome. Friendly and gave me all the info I needed. Thank you. Great dealership. More
I love the way you are first of received because you are given someone who will attend to you personally. Very friendly reception. They keep their word as far as time is concerned. Good work done to the veh given someone who will attend to you personally. Very friendly reception. They keep their word as far as time is concerned. Good work done to the vehicle. The attendees are very polite. They will answer all the questions about your car. More
I had a very good experience with the Larry H. Miller Ford dealership! I was attended to quickly, they were very helpful, friendly, polite, and they kept me well informed. The work was done well, Miller Ford dealership! I was attended to quickly, they were very helpful, friendly, polite, and they kept me well informed. The work was done well, and precisely in the time frame they gave me.and they gave me a 20% discount so the synthetic oil that I requested was not as expensive as I thought it would be. I would be glad to recommend the Larry H. Miller dealership to anyone. It was a very good experience for me. More
Came expecting to purchase a used truck, decided on my own without any pressure from salesman to look at a new truck. Salesman stayed very professional and informative while I made I choice. Absolutely l own without any pressure from salesman to look at a new truck. Salesman stayed very professional and informative while I made I choice. Absolutely love my new 2024 Ford Ranger More