Larry H. Miller Ford Lakewood
Lakewood, CO
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Oil change The representative did not go over any of my paperwork with me, I told him I felt like something was wrong with maybe my transmission basically said i The representative did not go over any of my paperwork with me, I told him I felt like something was wrong with maybe my transmission basically said it's better to just wait until it completely goes out and do anything about it early on. I'm in the process of checking out my warrantee is More
Good experience I worked with Randolph Warren. A gentleman I would recommend to anyone. AJ in finance was also great to work with. Very happy with interaction. I worked with Randolph Warren. A gentleman I would recommend to anyone. AJ in finance was also great to work with. Very happy with interaction. More
Oil change I had an appointment for 9 am I saw my car still in the parking lot 45 min later not happy it took so long to start on my car I had an appointment for 9 am I saw my car still in the parking lot 45 min later not happy it took so long to start on my car More
Well done Competitive pricing, knowledgeable people and friendly reception. Overall, Robert did a great job walking me through the options, as well as answering Competitive pricing, knowledgeable people and friendly reception. Overall, Robert did a great job walking me through the options, as well as answering all my questions. More
Lakewood ford Pretty good not perfect. Did a poor job figuring out my seat problem. Not happy that other years of edges had a door latch recall and two of mine are Pretty good not perfect. Did a poor job figuring out my seat problem. Not happy that other years of edges had a door latch recall and two of mine are faulty and say the door is always open and leaves the dome light on for a long time after I lock it and they want $500 each for the repair More
high pressure I thought that Duwoyn Snipe was good to work with when buying my used car however when my daughter was looking at one it became high pressure in my op I thought that Duwoyn Snipe was good to work with when buying my used car however when my daughter was looking at one it became high pressure in my opinion. He just didn't seem to be able to realize that she was not going to purchase one that day as I, her co signer didn't think she could afford it. He offered 0% interest and a much lower price than originally stated so if we had been ready to buy it would have been a great deal but we had decided that we were going to wait and he just didn't want to let us out the door. I realize that they make a commission on their sales however they need to realize that not everyone is going to walk out the door the owner of a car. It's like they take it personally, I never have been a fan of the back and forth process of buying a car, it seems like each party wants to get in the last word. I used to buy Saturns always since they had no haggle pricing and wish they were still around for that reason. Also because I didn't haggle with him I paid the full price mentioned and got 3% interest, I wasn't offered any deals since I didn't haggle with him and when I found out she was offered 0% interest even though she has bad credit I was a little put off. Do you have to argue and bicker to get a better deal? I guess it really is true that used car dealers have a bad reputation for a reason. I found the car I wanted online or I would never have driven that far to buy a car anyway. More
Excellent Every part of my truck buying experience there was pleasant. The sales staff were willing to help with any questions all while not making me feel pres Every part of my truck buying experience there was pleasant. The sales staff were willing to help with any questions all while not making me feel pressured. Terrific deal on my new truck. Will recommend to friends, and go back for future purchases. More
Very good service. My truck F-150 stop working and I tow to Miller Ford for service. Took two visit to find what was wrong. Problem was with wiring under engine compar My truck F-150 stop working and I tow to Miller Ford for service. Took two visit to find what was wrong. Problem was with wiring under engine compartment. Service was done on time and so far truck is running like new (44,000 ml). Ryan was very professional and helpful with this problem. More
Review Awesome experience with Michelle buying a new Ford Escape. Will be back for updates on car and oil changes for sure. Thank you again Michelle! Awesome experience with Michelle buying a new Ford Escape. Will be back for updates on car and oil changes for sure. Thank you again Michelle! More
Great experience Amy did great did not play games and take a long time every time to get approval on negotiations. Did not feel like it was pressure sales Amy did great did not play games and take a long time every time to get approval on negotiations. Did not feel like it was pressure sales More