Larry H. Miller Ford Lakewood
Lakewood, CO
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Simply wonderful I loved my experience at Larry Miller Ford - my salesman Zachary Johnson was understanding of my budget and mindful of my needs. I appreciate his p I loved my experience at Larry Miller Ford - my salesman Zachary Johnson was understanding of my budget and mindful of my needs. I appreciate his professionalism, Five stars!! More
Oil change completed within given time frame, friendly servi Happy with service and overall customer care, work completed within given timeframe, excellent care of my vehicle with seat and floor protectors and r Happy with service and overall customer care, work completed within given timeframe, excellent care of my vehicle with seat and floor protectors and returned washed! More
PCM work on my suv The service center explained work to be done very clearly and they came in less expensive than my old service center that I ended up firing The service center explained work to be done very clearly and they came in less expensive than my old service center that I ended up firing More
Fast & friendly! Great customer service, and they had my car back to me the next day! This is the only place I will be taking my car going forward. Great customer service, and they had my car back to me the next day! This is the only place I will be taking my car going forward. More
2017 Ford Explorer sport Helped mitigate upcoming service expenses by putting me in a vehicle for the same payment as my truck w 49000 miles . Great timing on their part to ge Helped mitigate upcoming service expenses by putting me in a vehicle for the same payment as my truck w 49000 miles . Great timing on their part to get me into a full warranty new truck. More
Great Staff/Service Great dealership to work with from start to finish. Michelle(Sales) was a great listener and was easy to work with. Will recommend to my family and Great dealership to work with from start to finish. Michelle(Sales) was a great listener and was easy to work with. Will recommend to my family and friends More
Mistake made right, plus so much more. I brought my 2014 Escape in for an oil change, as part of my standard maintenance interval. It took longer than expected before someone came out and t I brought my 2014 Escape in for an oil change, as part of my standard maintenance interval. It took longer than expected before someone came out and told me that they’d mixed my car up with another getting an oil change and ALSO a transmission flush, and flushed my transmission by accident. Not only did they flush and fill my transmission (which I wasn’t planning on getting at the time), but they didn’t charge me for it since it was an accident and increased my appointment time. My end price of service was almost on the nose what I was expecting and what I was quoted, and I was kept up to speed constantly on what was going on. The employees were friendly, the facilities were spotless, and the service was spectacular. Sure, they made a mistake, but they made it more than right and I’ll be recommending them to fellow Ford owners as much as I can. Definitely a great experience! More
People are cool I was very happy when I went to Larry Miller they have a huge selection cars and trucks the salesman got what we wanted right away no problem in and o I was very happy when I went to Larry Miller they have a huge selection cars and trucks the salesman got what we wanted right away no problem in and out More
Service My truck was acting strange but they let me drop it off so they could work it in their tight schedule. They had me repaired and back on the road in a My truck was acting strange but they let me drop it off so they could work it in their tight schedule. They had me repaired and back on the road in a day. Great customer service. More
Service visit Ryan is on top of my service needs and is professional in our dealings. The service department keeps me informed of progress and generally has my vehi Ryan is on top of my service needs and is professional in our dealings. The service department keeps me informed of progress and generally has my vehicle back when promised. It can sometimes take some time to get in for service due to their volumes but this hasn't been a problem for me as yet. only downside is a lack of loaner cars that were provided by the prior owner of the dealership. However, they do provide a rental if warranty service is performed but this isn't very convenient. Overall, I am satisfied with the service department. . More