Larry H. Miller Ford Lakewood
Lakewood, CO
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I had a great experience buying my new Mach-e here. Damien was super helpful the entire time I was waiting for the car to arrive and answered all of my questions very quickly. I would definitely buy my Damien was super helpful the entire time I was waiting for the car to arrive and answered all of my questions very quickly. I would definitely buy my next car from him again! More
Great Customer service and they have always been really good with my vehicles Plus they have kept their promises which is very important for me good with my vehicles Plus they have kept their promises which is very important for me More
Kevin asked all the right questions to get me into a car. Not an easy task as there aren’t a lot of cars to choose from if you’re looking to bring one home the same day! Not an easy task as there aren’t a lot of cars to choose from if you’re looking to bring one home the same day! More
This dealership is garbage I bought a 2017 raptor and had a problem which they said was a blown motor which I disagreed with and requested a copy of diagnostic report which 2 years later have not recieved …t a problem which they said was a blown motor which I disagreed with and requested a copy of diagnostic report which 2 years later have not recieved …then was told they would not honor FORRDS manufacture warranty nor extended warranty…they have lied to my face numerous times and truck has been in their possession for 2 years and have not contacted me in months…and still have not fixed my truck nor produced a diagnostic report…that dealership is full of liars and cheats and do not honor warranty’s the truck had 28000 miles on it never would I recommend anyone to this service dept…the service managers were never professional and never communicate with me ever…the BBB is a joke along with this service dept…never would I buy a vehicle from them cause they are fake and shallow …they do not honor warranties More
Emily in sales was very courteous and professional! She knows her cars. She was also respectful and customer service oriented. I really appreciated dealing with her. I also want to recommend Scott and Fina knows her cars. She was also respectful and customer service oriented. I really appreciated dealing with her. I also want to recommend Scott and Financing. He took the time to explain everything to me. I would like to also think Ryan the sales manager we’re getting me such a good deal. More
Service department was very disappointing. I waited for one and half hours in the showroom and finally went to see how long it was going to be. They had not even started on it. So they got me a ride home. one and half hours in the showroom and finally went to see how long it was going to be. They had not even started on it. So they got me a ride home. That was at 1:30 I still haven’t heard back. It was a new battery and oil change and rotate tires and balance them. They should have been honest with me and told me what was happening. I needed my car this afternoon but guess I don’t now. Hope this won’t happen again. More