Larry H. Miller Ford Lakewood
Lakewood, CO
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They just want to sell you a vehicle no matter how dangerous it is. while striking there lying to you just so you would by one. they put a minor in danger and wouldn’t take care of them cuz “ you alre dangerous it is. while striking there lying to you just so you would by one. they put a minor in danger and wouldn’t take care of them cuz “ you already bought it there’s not much more we can do” More
After several discussions with the salesman I was put in contact with, I paid a $1k deposit to hold the vehicle. I provided the necessary signatures for documentation. I then bought plane tickets to fly out contact with, I paid a $1k deposit to hold the vehicle. I provided the necessary signatures for documentation. I then bought plane tickets to fly out and pick the vehicle up. 5 days later I was informed that the engine “blew up” and they couldn’t sell me the vehicle. The deposit was to be returned but I had to eat the cost of my flights. I was told that “nothing else could be done from their end”. And that was it. I called to speak with a manager and left a voicemail for Shane. I still haven’t heard any response 3 days later. So I am out time, effort, and cost of airline tickets, still waiting for a return on my $1K deposit. I obviously cannot recommend this dealership to anyone. And I am NEVER doing business with this franchise again. More
Randolph was extremely helpful as usual. We stopped in to say Hi and ended up leaving with a used suv that we had started to shop for after our suv was stolen. We purchased a new truck from him in 2016 and say Hi and ended up leaving with a used suv that we had started to shop for after our suv was stolen. We purchased a new truck from him in 2016 and was very pleased with his knowledge and willingness to help us. More
Matthew was less than helpful when I inquired about my deposit and/ or status for a new Bronco. After 13 months with no response (but had my deposit money), I finally connected with him only to receive an deposit and/ or status for a new Bronco. After 13 months with no response (but had my deposit money), I finally connected with him only to receive an excuse and incorrect information based on his “memory”. He then qquickly directed me to the Ford website to cancel my reservation. I was looking forward to establishing a long relationship with Larry Miller Ford, however I will never take my business to a dealership that treats its customers this way. Buyer beware!! More
I enjoyed working with Brian. He made the process very easy and kept in communication while I was waiting for my vehicle to be built. easy and kept in communication while I was waiting for my vehicle to be built. More
I ordered a Ford Maverick from Larry H Miller. We agreed on a price up front. For a very popular vehicle I believe this was fair. When the truck came in they charged me that price - no market adjustment. on a price up front. For a very popular vehicle I believe this was fair. When the truck came in they charged me that price - no market adjustment. The sales rep and finance guy were friendly and efficient, transaction was done quickly and as I expected. I highly recommend them. More
Micah was very helpful and and friendly! I honestly felt like a customer and not just a check mark in a box to meet sales quota. He really took the time to make my car buying experience enjoyable! like a customer and not just a check mark in a box to meet sales quota. He really took the time to make my car buying experience enjoyable! More