
Larry H. Miller Ford Draper
Draper, UT
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Eric did a good job of understanding our needs and providing answers. He let us borrow the car to visit a competing dealership for a side-by-side comparison. This was very helpful in making the deci providing answers. He let us borrow the car to visit a competing dealership for a side-by-side comparison. This was very helpful in making the decision to purchase. Once we made that decision, Eric was eager to meet our time deadlines and to get the paperwork done. Everything was professional, low-pressure and there were adequate answers. (Eric did acknowledge that he sometimes learns more, and earlier, from the customers about the cars than he does from factory training). More
I recently moved to the area and my Edge needed an oil change and tire rotation. This was my first time to LM Frod and the service was fast and friendly. I will def use LM Ford to service my car going for change and tire rotation. This was my first time to LM Frod and the service was fast and friendly. I will def use LM Ford to service my car going forward and would recommend to friends. More
Great folks, great service, and a great little car for X-Plan pricing! Yvonne and JR were very patient with us, and Ryan walked us through the financing quickly while explaining all of our questions. X-Plan pricing! Yvonne and JR were very patient with us, and Ryan walked us through the financing quickly while explaining all of our questions. Thanks! More
service greeted me promptly, was informative, helpful, and friendly. They kept me informed on status, and time to finish the service. Great service for the price and even from a dealership who washed th and friendly. They kept me informed on status, and time to finish the service. Great service for the price and even from a dealership who washed the vehicile for free. More
The Sales Manager failed to disclose the true condition of the vehicle before I purchased it. Because of the integrity and hard work of the salesman, the transaction was made right and without his great of the vehicle before I purchased it. Because of the integrity and hard work of the salesman, the transaction was made right and without his great effort, I would not have been satisfied with this transaction. This is the fourth vehicle I have purchased from this dealer but it is the first used one. If it was not for the efforts of Leo, the salesman, this transaction would have been absolutely unacceptable. As long as this dealer has a sales force with the ethics and dedication of Leo, I encourage folks to do business with them as this salesman truly went the extra mile. William John Hughes More
I was only exepting to be able to purchase a used vehicle due to my poor credit. And anticipated a very high interest rate. The sales team/finance worked for several hours to get me the car of my dreams, a due to my poor credit. And anticipated a very high interest rate. The sales team/finance worked for several hours to get me the car of my dreams, and was able to get me financed for a new vehicle, at an interest rate of 9%. Thanks Again, Craig E. Day More
I am satisfied with the work on the recall notification and right side sliding door rattle. I was mildly upset with the "extra" work suggested when the first call to me came. It would have totaled over $ and right side sliding door rattle. I was mildly upset with the "extra" work suggested when the first call to me came. It would have totaled over $600 to complete! That amount compared to $53 that I paid for the two services requested, was difficult to listen to. I DO appreciate being made aware of the conditions found. I also appreciate that there was no "hard sell" by your representative. More
The service was done quick and efficiently. I was able to drop it off in the morning without worrying about, because I knew that my car would be taken care of and it was. When I came to pick it up I was to drop it off in the morning without worrying about, because I knew that my car would be taken care of and it was. When I came to pick it up I was in and out of there quickly and was able to get on with errands with my car looking and running great, as usual when I bring my car in. The people were very accommodating and I didn't feel rushed. More
Provided a newer car than requested at less cost. Also, showed a better extended warrantee than I had ever seen before. A great deal of time was spent with us selecting and showing the vehicle we purchased showed a better extended warrantee than I had ever seen before. A great deal of time was spent with us selecting and showing the vehicle we purchased. More
Thanks again! I appreciate the time taken to reduce the stress related to having my car worked on Saturday, last weekend! Thanks again! Scott Hardman stress related to having my car worked on Saturday, last weekend! Thanks again! Scott Hardman More