Larry H. Miller Ford Draper
Draper, UT
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We had a great experience with Larry H. Miller Sandy because of Dave Hazell. He was honest with us throughout our entire car buying process and worked very hard to find me the car of my dreams. He kep because of Dave Hazell. He was honest with us throughout our entire car buying process and worked very hard to find me the car of my dreams. He kept in touch with me for over 4 months while he was looking to find my car. Dave turned my feelings around from hating Larry H. Miller to loving them in fact after I purchased the car I ended up with my husband had mentioned wanting to find a car for himself and the first thing I said was "I'm only going to deal with Dave." Dave Hazell turned a bad experience into a great experience and I would trust him with all of my car buying needs. Thank you Dave!!! More
Greeted before I even stopped the vehicle. Gave me options and Recomended other services. I told her it was no rush and she said well we won't tell the shop that. "we expedite everything". She told me options and Recomended other services. I told her it was no rush and she said well we won't tell the shop that. "we expedite everything". She told me it would be less than an hour and it was. She even got my vehicle washed. Couldn't have been happier with the experience. More
Our Flex had a grinding coming from the front brakes. After some research on the Internet I found out there was a TSB associated with the noise. Originally we took it to the dealer that we bought it from After some research on the Internet I found out there was a TSB associated with the noise. Originally we took it to the dealer that we bought it from and the acted like they had no idea what I was talking about. After having the car for almost three weeks (yep you read that right) they gave it back and said they had bent some tabs out to stop the noise. Well it didn't. We put up with it for a while thinking that all the dealers would have the same attitude. I was wrong!! I met Josh thru a local Mustang club and asked him about it. He knew exactly what I was talking about, helped me schedule with Rex, and got it done in two days. Josh Wines and LHM Ford have earned my business life. More
Wendy called me and set up a time for us to meet. She had the car pulled up and ready for me when I got there. She was finishing up with another client, so Eric stepped up to the plate to help make thin had the car pulled up and ready for me when I got there. She was finishing up with another client, so Eric stepped up to the plate to help make things go faster and easier. We took a test drive. Eric said, "you can go until you feel comfortable with the car." We talked price and it was in the range I could afford, the transaction was complete before the work crew had the car cleaned, gassed and ready for me. I had a really good experience. I know this might not be the best compliment to you, but it is to me--I felt like I was dealing with Saturn again. I left VERY HAPPY! More
We appreciate the level of service that Jeff provides us. Jeff makes it nearly inconceiveable to consider another Ford dealership or another car manufaturer. Thanks for another vehicle. Jeff makes it nearly inconceiveable to consider another Ford dealership or another car manufaturer. Thanks for another vehicle. More
I had a cracked windshield on a 2 month old truck and through communicating with the service person and service manager the reason behind the crack was explained. Then the windshield was replaced the sam through communicating with the service person and service manager the reason behind the crack was explained. Then the windshield was replaced the same day. My expectations were not only met they were exceeded. More
Once again...every automotive experience has been great!! I worked with Keith at LaPoint Ford and because of their previous location it was convenient for me. Keith takes customer service for your company I worked with Keith at LaPoint Ford and because of their previous location it was convenient for me. Keith takes customer service for your company to the next level... Thanks again...David Sekino More
Wende was very professional and friendly. I just came in for an oil change and I was thinking it would cost more at a dealer than Jiffy Lube or someplace. But I was wrong. I got a great deal on 3 oil change for an oil change and I was thinking it would cost more at a dealer than Jiffy Lube or someplace. But I was wrong. I got a great deal on 3 oil changes, tire rotations and inspection without having to ask. More
I wish they would have washed my vehicle like I say others being washed. Also, I had to search for my truck after the service was done. The clerk just told me my truck was out front. Five minutes later others being washed. Also, I had to search for my truck after the service was done. The clerk just told me my truck was out front. Five minutes later I found it. They parked it behind a tow truck which blocked my view. More
In an emergency (the window was stuck down), I was worked in. Work was done repidly, efficiently. Other concerns I had were also taken care of. in. Work was done repidly, efficiently. Other concerns I had were also taken care of. More