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Larry H. Miller Ford Draper

Draper, UT

4.3
868 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 868 reviews

September 09, 2022

Lee was so helpful. Kind, and respectful! We were in and out so fast. I would recommend to anybody. More

by gracehaynay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Sep 09, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Phil Pecoraro, General Manager

September 08, 2022

They washed my car and rotated the tires and did a great job! I love them!! More

by bshuff007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Sep 09, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Phil Pecoraro, General Manager

September 07, 2022

My service writer was great and informative. The services were performed as expected and nearly on the time that was promised. More

by tjbbogle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor in service
Sep 07, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Phil Pecoraro, General Manager

September 06, 2022

Service is horrible. When in for an oil change and backup camera recall. Was told it would be ready in 2 hours, took 6 hours. Service person never followed up with me unt More

by Cowley5631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Sanchez service dept
Sep 08, 2022 -

Larry H. Miller Ford Draper responded

Hello, thank you for bringing this to my attention. I would love to go over your invoice with you to ensure that everything was handled correctly. If we have not connected by the time that you find this response, please reach out to me personally. I look forward to connecting with you. - Phil Pecoraro, General Manager 801-563-4010

September 05, 2022

They handle the situation on the Ford very well they we're excellent and have no bad word's about them. They we're friendly they keep you informed and are willing to answer question the car is okay now More

by 7dancingeagles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 06, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve. We hope you will continue to come to see us in the future! - Phil Pecoraro, General Manager

September 01, 2022

Hanna in the service department is great! Thank you for helping me with my car! More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna
Sep 01, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - Phil Pecoraro, General Manager

September 01, 2022

The sales person I was working with is Tony Hilder. He had excellent customer service skills and was very patient throughout the process of us buying a car. A very friendly gentleman who I enjoyed tal More

by DON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Sep 02, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve. We hope you will continue to come to see us in the future! - Phil Pecoraro, General Manager

August 31, 2022

You guys are the best I am so glad I bought my truck there you handle my callbacks every time no questions asked you take care of my service you guys do a great job and I really appreciate you More

by James day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Aug 31, 2022 -

Larry H. Miller Ford Draper responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Phil Pecoraro, General Manager

August 31, 2022

Great customer service in the service department. The staff was easy to work with, very polite and did everything in the timeframe quoted. More

by elizsnapier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 31, 2022 -

Larry H. Miller Ford Draper responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Phil Pecoraro, General Manager

August 27, 2022

The service was fine. The service advisor did not communicate well. I asked for an update mid-afternoon and received a message at 7:30 pm. He indicated he would let me kno More

by bolpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
Aug 29, 2022 -

Larry H. Miller Ford Draper responded

Thank you for leaving a review. It’s unfortunate that you didn’t experience a 5-star visit. If there’s anything we could have done to improve your visit, please let us know. We hope to hear from you soon! - Phil Pecoraro, General Manager

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