Larry H. Miller Ford Draper

As much as I have been disappointed with the 10-speed transmission problems that I have had with my 2021 Platinum, Cliff in the service department calmed my issues. He kept me up to date on the repairs w transmission problems that I have had with my 2021 Platinum, Cliff in the service department calmed my issues. He kept me up to date on the repairs with phone calls and texts. He is proactive in his customer service. He call me earlier than at the ‘end of the day’ for pick up after the repair. He had my interests totally in mind. Great job Cliff! More

They never get back to me after reaching out 3 times to get recall parts. They said they were on order. Over 8 months later still no call. get recall parts. They said they were on order. Over 8 months later still no call. More

The people are great and helpful ! They did a good job and handled my vehicle with care! They truly seem to care about you & your vehicle and I didn’t feel the least bit pressured or l They did a good job and handled my vehicle with care! They truly seem to care about you & your vehicle and I didn’t feel the least bit pressured or like they were out to greet my money ! Fast friendly efficient and knowledgeable ! Thank you More

Great communication. Prompt service. My service tech was friendly and helpful and explained in detail what was being done. Prompt service. My service tech was friendly and helpful and explained in detail what was being done. More

Fast n easy to work with Very professional, friendly n courteous Very knowledgeable about Lincoln vehicles inside n out courteous Very knowledgeable about Lincoln vehicles inside n out More

Good experience and communication has some warranty work done and they kept me posted on everything that was happening with ford and the parts that they had to order. They actually finished a day early done and they kept me posted on everything that was happening with ford and the parts that they had to order. They actually finished a day early More

It was a pleasant experience even though it cost me 1800 dollars. Thanks for taking of my car dollars. Thanks for taking of my car More

This is the second time I have leased a vehicle from them. I originally wanted a Bronco and ordered one last year but sadly it was canceled. With my leased ending I had find something else. The Mach E c them. I originally wanted a Bronco and ordered one last year but sadly it was canceled. With my leased ending I had find something else. The Mach E caught my attention. I went in to d ice one for the first time and ended up buying it. The sales person and sales manager were enjoyable to work with and made the experience seamless. The only part I wish was easier was the paper work. This is not a reflection of the dealer but two other entities the dealer works with. It is part Utah’s out dated system and Ford’s outdated system. This 2024 and the entire process should be fully digital. More

When getting my oil changed, I expected the wait time to be about an hour. Robert B. was Friendly, Courteous, Efficient, and had a Smile. Bonus for me, my Edge was finished early! 🎉🎉 Thanks Ford and be about an hour. Robert B. was Friendly, Courteous, Efficient, and had a Smile. Bonus for me, my Edge was finished early! 🎉🎉 Thanks Ford and Robert B. More