Larry H. Miller Dodge Ram Peoria

After shopping four different dealers over a period of about four months for a very specific vehicle, Larry Miller Dodge was the clear choice. Now to be fair, I was not an "easy" customer. I made it cl about four months for a very specific vehicle, Larry Miller Dodge was the clear choice. Now to be fair, I was not an "easy" customer. I made it clear to all four dealers upfront that as a business owner I would not waste their time nor mine, I was ready to make a purchase, credit/cash was not an issue, I would only deal with the fleet manager, only over email initially, and that I would not be visiting the showroom or discussing trade-in until I was presented the truck I wanted for the price I wanted. Of the three other dealers, two were very rude/pushy and earned the reputation of "used car salesman" while the third was very professional with a competitive price but simply did not have "my" truck in inventory (they were a little higher in price, but as I found out later only because they were having to purchase the truck I wanted from Larry Miller!). Over the initial four months of fact gathering and option selections, I was able to visit three of the four dodge lots (I did not visit Larry Miller during this time) and was very disappointed to discover that the sales man at the lot could not answer even the simplest of questions about their product ! I had already did my homework and knew the answers to the questions, I was simply looking for the "pros" to verify !! On the other hand, Scott and Jon answered almost every question I had on-the-spot and knew the product inside and out ! They did not employ the old worn out sales tricks and speeches, they did not push a sale, Jon gave his best price up front without haggling, and they were not condescending in any way. After the sale and upon pick-up of the vehicle, Scott took the time to show me how everything worked and I was on my way ! After the sale, follow up calls were made by the staff to see if I was happy, and Scott even set up a little after-market install for me. I would highly recommend doing your homework, checking out a few lots, and then go talk to Scott or Jon when you are ready to make the purchase, I am confident you will find the experience as pleasant and professorial as I !! (especially after meeting with the competition!!!) MP - dodge ram truck owner (again) More

My experience from the start at this dealership was great.. Sales associates were friendly and honest didn't argue or push the issue with selling the vehicle. All I can really say that for a car purcha great.. Sales associates were friendly and honest didn't argue or push the issue with selling the vehicle. All I can really say that for a car purchase this was the fastest, easiest, no headache purchase ever.. If I had more money I'd purchase another vehicle from these guys.. highly recommended! Keep up the great work guys More

My experience was very good. I dropped in at 8 pm, test drove the truck I wanted, got the pricing and then decided to trade in my current vehicle, and was out the door with a new truck by 10pm. This is th drove the truck I wanted, got the pricing and then decided to trade in my current vehicle, and was out the door with a new truck by 10pm. This is the second truck I bought from this dealership and both experiences were fine. More

I just want to say how much my wife and I appreciate the help we received when we took our car in with a mechanical problem. John T. and the sevice dept. staff turned what would have been a very stressful s help we received when we took our car in with a mechanical problem. John T. and the sevice dept. staff turned what would have been a very stressful situation into a comfortable experience. Their job knowledge, quality service, and quick response time did a lot to build my trust. They have earned my business. More

Everyone was more than helpful in finding me the auto I needed. They all went over and beyond to make me feel I was getting the right car and the best price. It was one of, if not the best, car buying ex needed. They all went over and beyond to make me feel I was getting the right car and the best price. It was one of, if not the best, car buying experience I've ever had. I'll go there to shop for my next vehicle. More

HIGHLY recommend. By far the most painless auto-buying experience EVER. We got a great value on our trade, no hassles. Got exactly the car we wanted. Financing beat our pre-approved loan from USAA (and experience EVER. We got a great value on our trade, no hassles. Got exactly the car we wanted. Financing beat our pre-approved loan from USAA (and that is hard to do). We will definitely return here to buy our next car. More

Scott was friendly, polite, and showed a sincere desire to help us as a customer. He worked extra hard to find us the best vehicle at the best price he could. He took the time to explain each detail of t to help us as a customer. He worked extra hard to find us the best vehicle at the best price he could. He took the time to explain each detail of the vehicle befor we purchased it. After the sale was final Scott even spent more time helping us to know, and understand the vehicle we purchased. Scott informed us that if we had problems or questions later on to please feel free to call him or stop by and he would be happy to help us. What a nice guy and gentleman! Larry Miller you are lucky to have Scott as an employee! More

My girlfriend and I purchased a vehicle from this location earlier this month. Initially, we were trading in a vehicle that we still owed on. Gary approached us (as all car salesmen do) when we arriv location earlier this month. Initially, we were trading in a vehicle that we still owed on. Gary approached us (as all car salesmen do) when we arrived and we began looking around the lot for something that we could afford. Unfortunately, most of the models we were shown just did not work for us. Ironically, we qualified for the same vehicle we had (which we were offered as a joke). After two hours of being shown a car, test driving it, and "working the numbers," nothing was happening. The dealership had a single vehicle that we were "okay" with, but did not love. We had decided that we were just going to look elsewhere and keep the car in mind when Gary brought his sales manager back (forgot his name, but he was a large man with a crewcut). His sales manager becan conversing with us asking, "Are we going to make a deal today?" I replied, "ARE we?" From here, I explained to him that we were being shown a car at a time and nothing was really catching our eye. I further explained that we were not going to settle for "good" when I was sure that there was a "great around here somewhere." The sales manager recommended a vehicle, a Dodge Caliber 2011, which we took for a test drive. We really loved the car and were (frankly) pissed off when we were told that it probably did not fit within our price range. At that point we were headed out the door when the sales manager said he would work something out. The sales manager came back saying that he had given us a discount here and there, but that the numbers worked out as far as what the bank was willing to loan us. We drove off in the car! A week later, we found out that the bank was unwilling to finance, both, me and my girlfriend because of my credit. I am a student with a lot of loans, so this was not a surprise to me, but my girlfriend was required to go and re-sign the paperwork, resulting in an even greater deal because she was not qualified for as much as we were together. Currently, we are waiting for our previous vehicle to be paid off, but we are happy with how everything turned out. More

When we first walked in, it didn't feel very welcoming....it felt too much like a dealership. That feeling was immediately taken away as soon as we met our sales associate, Gary. We originally welcoming....it felt too much like a dealership. That feeling was immediately taken away as soon as we met our sales associate, Gary. We originally were looking for a used vehicle as a 2nd car. The one we were interested in had sold and we just weren't finding what we wanted. Without being pushy in any way, he and Mike worked to find us a deal that would work for us. We had our two small children with us and buying a car with kids is not an easy task, but it wasn't that difficult with them. We ultimately ended up trading our vehicle in (which was always an option) and we LOVE our van!!!! The only thing that was a little upsetting was we drove it off the lot with no gas. I thought they were supposed to fill the tank for you. Definitely doesn't affect the way I feel. Even in finance, Emily was amazing! There was something with the brakes that wasn't caught by the shop, but they were very quick and happy to fix it. It wasn't a major issue either. Buying a used car as our only car was a little scary at first, but not anymore. We will without a doubt return when we buy any other vehicles and there will be no hesitation to refer anyone to them. If you are looking to have a real experience buying a car, and not get treated like you are just a dollar sign, this place is where you want to go. They treat you like human beings. More