Larry H. Miller Dodge Ram Peoria

When looking for a new vehicle, I thought it would be like going to a dentist to get a vasectomy. I was WRONG. I have never had so much fun buying my truck as I did at Larry Miller Dodge. The salesman like going to a dentist to get a vasectomy. I was WRONG. I have never had so much fun buying my truck as I did at Larry Miller Dodge. The salesman, Jon Rohde, was great, no high pressure, and extremely helpful. I explained what I wanted, he gave me a feeling of confidence at the knowledge he had of the inventory. His explination of the available packages for the trucks wasn't so technical that you had to be a rocket engineer to understand. Ed, sorry I don't know his last name, was a good compliment to the "sales team". We worked out the details and I am estatic about my new truck. Now, what is that part attached to the lower part of the dash? We never did figure that out, maybe someone there has an idea. Again, Thank You for a great experience. I will be recommending you to my friends. Frank Budde More

On behalf of my wife and I, we would like to express our appreciation for the excellent service we received yesterday. Tom Williamson was extremely patient and knowledgeable with the many, many questions we appreciation for the excellent service we received yesterday. Tom Williamson was extremely patient and knowledgeable with the many, many questions we had about the Dodge Ram 1500 series truck from used to new and the three different models we were choosing from. Considering we were on the lot for 1-1/2 hours with him in the heat, he stayed committed and never made us feel like we were an inconvenience. Appreciate you Tom! We chose the Dodge Ram 1500 Big Horn Crew Cab,,,,, (Love It!) Karl Siebern, finance was extremely gracious and well prepared for the final paperwork, Much Appreciated. My Wife and I had a conversation with your General Sales Manager while taking a break outside. He shared his passion for the dealership along with some nice stories about customer service. Neat that he took the time! Apologize for not remembering his name. Please express out gratitude We have purchased a total of 6 vehicles from Larry Miller over the last 15 years. Dodge continues to exceed our expectations as well as the Larry Miller Dealerships. I have been in sales for 24 years, the last 6 years I have been the General Sales Manager. I know Flawless Customer Service when I see and experience it. It is a real treat. On behalf of my wife and I, Thank You for a professional experience. More

We came into this dealership with a very difficult situation after being turned away by another leading dealership in the area. We have 2 foreclosures on our record and were very upside down on our t situation after being turned away by another leading dealership in the area. We have 2 foreclosures on our record and were very upside down on our trade. We honestly did not think they were going to be able to help us get into a vehicle and stay within our price range; however, JC and Jon (sales), Ed (sales manager), and Steve (finance) went ABOVE AND BEYOND to get us the deal we wanted on a beautiful new vehicle with the features we desired. They were very polite, friendly, and respectful and their expertise really shone through! We were truly amazed at their ability to make this deal happen. If you are looking to get into a vehicle, go to Larry Miller Dodge! They will work hard for you and will go the extra mile. More

I have purchased several vehicles over the years from Larry Miller Dodge. My experience with Tom Williamson has far surpast and other salesman I have dealt with there. His down to earth, easy to talk to Larry Miller Dodge. My experience with Tom Williamson has far surpast and other salesman I have dealt with there. His down to earth, easy to talk to attitude and his willingness to go above and beyond for the customer has made him a valuable asset to your team. I am in the retail business and deal with the public everyday so I understand how important it is to company to have people that are willing to provide excellent customer service. I have told everybody I know that when they are ready to purchase a vehicle they need to go see Tom. I will tell you that my sister went and bought a truck since my last purchase. I also have a friend that I told about Tom. They have been in contact with one another and Tom is watching for the new Challenger to come in as that is what he wants to purchase. I am so glad that you provide your customers with this opportunity to tell you what kind of experience they had. I don't believe people that do a great job get enough recognition. I think this is an excellent way to provide you with the feedback necessary to maybe give some of that well deserved praise. Thank You for the Great Service Gary Spahr More

J.C. was exceptionally helpful, patient and pleasant. He helped us find the right Dodge vehicle that was compatible with other vehicles we were considering. This would have been an employee (retiree) purcha helped us find the right Dodge vehicle that was compatible with other vehicles we were considering. This would have been an employee (retiree) purchase; but, Larry Miller Dodge was not able to match the trade-in price offered by other Chrysler product dealers. The difference was considerable; so, we did not make the purchase. We chose a comparably equipped Chrysler 200 instead. More

The staff was knowledgable, helpful and explained the features of my new Caravan RT. There was no sales pressure and the negotiation went smoothly and quickly. features of my new Caravan RT. There was no sales pressure and the negotiation went smoothly and quickly. More

This was a very pleasureable experience buying a car at Larry Miller dodge. I felt no high pressure sales and everyone was extremly friendly. The paprerwork was completed quickly and I was on my way. I lov Larry Miller dodge. I felt no high pressure sales and everyone was extremly friendly. The paprerwork was completed quickly and I was on my way. I love my new Charger:) More

After shopping four different dealers over a period of about four months for a very specific vehicle, Larry Miller Dodge was the clear choice. Now to be fair, I was not an "easy" customer. I made it cl about four months for a very specific vehicle, Larry Miller Dodge was the clear choice. Now to be fair, I was not an "easy" customer. I made it clear to all four dealers upfront that as a business owner I would not waste their time nor mine, I was ready to make a purchase, credit/cash was not an issue, I would only deal with the fleet manager, only over email initially, and that I would not be visiting the showroom or discussing trade-in until I was presented the truck I wanted for the price I wanted. Of the three other dealers, two were very rude/pushy and earned the reputation of "used car salesman" while the third was very professional with a competitive price but simply did not have "my" truck in inventory (they were a little higher in price, but as I found out later only because they were having to purchase the truck I wanted from Larry Miller!). Over the initial four months of fact gathering and option selections, I was able to visit three of the four dodge lots (I did not visit Larry Miller during this time) and was very disappointed to discover that the sales man at the lot could not answer even the simplest of questions about their product ! I had already did my homework and knew the answers to the questions, I was simply looking for the "pros" to verify !! On the other hand, Scott and Jon answered almost every question I had on-the-spot and knew the product inside and out ! They did not employ the old worn out sales tricks and speeches, they did not push a sale, Jon gave his best price up front without haggling, and they were not condescending in any way. After the sale and upon pick-up of the vehicle, Scott took the time to show me how everything worked and I was on my way ! After the sale, follow up calls were made by the staff to see if I was happy, and Scott even set up a little after-market install for me. I would highly recommend doing your homework, checking out a few lots, and then go talk to Scott or Jon when you are ready to make the purchase, I am confident you will find the experience as pleasant and professorial as I !! (especially after meeting with the competition!!!) MP - dodge ram truck owner (again) More

My experience from the start at this dealership was great.. Sales associates were friendly and honest didn't argue or push the issue with selling the vehicle. All I can really say that for a car purcha great.. Sales associates were friendly and honest didn't argue or push the issue with selling the vehicle. All I can really say that for a car purchase this was the fastest, easiest, no headache purchase ever.. If I had more money I'd purchase another vehicle from these guys.. highly recommended! Keep up the great work guys More

My experience was very good. I dropped in at 8 pm, test drove the truck I wanted, got the pricing and then decided to trade in my current vehicle, and was out the door with a new truck by 10pm. This is th drove the truck I wanted, got the pricing and then decided to trade in my current vehicle, and was out the door with a new truck by 10pm. This is the second truck I bought from this dealership and both experiences were fine. More