
Larry H. Miller Dodge Ram Peoria
Peoria, AZ
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first time a this dealership was greeted and service done to my complete satisfaction. would gladly use this location for all my friends and relatives. great place to work the employees all way did anything to my complete satisfaction. would gladly use this location for all my friends and relatives. great place to work the employees all way did anything to be helpful. More
Prompt, friendly, professional service. Greeted upon arrival and shown an estimate of what the requested work would cost and the time involved. I feel confident that my vehicle is running at optimal pe arrival and shown an estimate of what the requested work would cost and the time involved. I feel confident that my vehicle is running at optimal performance. The new service department and waiting area is clean and has everything you would want in a top rated dealership. Thank you for a wonderful experience. More
We were very satisfied overall with Mike's attitude and service! Would like for them to take more pains with the car wash, like washing the wheels as part of the car wash. and service! Would like for them to take more pains with the car wash, like washing the wheels as part of the car wash. More
Josh was friendly, excellent and honest. I told him about a problem that I encountered on a previous visit to the dealership. He appoligized for the treament and dishonesty that I had received on my previous a problem that I encountered on a previous visit to the dealership. He appoligized for the treament and dishonesty that I had received on my previous visit. This time the service on my vehicle was carried out in a timely manner and the issues with the vehicle were addressed. I will recommend and exclusively deal with Josh Wotiyna in the future. Thank you, Bob Flamisch More
Josh was great at answering all our questions and keeping us up to date as to a what is being done and why and how long it was going to take. He was extremely friendly and we loved that. We have to bring our us up to date as to a what is being done and why and how long it was going to take. He was extremely friendly and we loved that. We have to bring our car back in next week for our brake service and we will be contacting Josh again because he was so very helpful. As for the wait time, it was nice to sit back and relax and watch tv to take our minds off of how long we had to wait.....thanks and keep up the great work! More
I had an appointment for 9:30 am and arrived 9:25 am. A service adviser approached right away and found out who my appointment was with John. He was busy with another customer and the man told me to wait service adviser approached right away and found out who my appointment was with John. He was busy with another customer and the man told me to wait it shouldn't be long. 10 minutes later the first guy returned and said he would start my paperwork since John was still busy. He then did all the routine walk around, mileage taken and checked the tires. While he was doing that another car pulled up behind me for an oil change. I overheard the driver tell the adviser he didn't have an appointment. The adviser told him no problem and completed his paperwork and took him inside before I even got inside. We then went inside to by John's desk where he still was busy with a customer. The other guy told me to sit down at another desk and John should be with me soon. Then he walked over to his desk sat down and started drinking his coffee. Finally at 9:45 John called me to his desk to begin. I informed John that I had an 11 am appointment and would need to leave in about an hour. He said hmmm it's going to be tight. I said well perhaps if my appointment had started on time it wouldn't be. He didn't respond to that remark just completed the paperwork and told me where to wait. I kept my eye on the guy with no appointment and he was done at 10:40am. My car wasn't brought up to the parking lot until 11:20. I feel that if I go to the trouble to make an appointment for an oil change and tire rotation that it shouldn't take 95 minutes to complete. The lack of urgency in your service department is quite disappointing. Several people in the waiting area were complaining about the wait time. Meanwhile your guys were wandering around drinking coffee and chatting with each other. Maybe more service guys are needed and less advisers. More
Dear Larry Miller this is third truck that I have bought from your salesman "Woody" in the last three and all three times Woody has been very true to his word about the terms/price of my trucks. I have been from your salesman "Woody" in the last three and all three times Woody has been very true to his word about the terms/price of my trucks. I have been very happy will all three of my trucks Thank you, Mr. Campbell More
I had a good experience there at Larry Miller Dodge and I would return in future. Gary and Sam are very helpful with purchases and always enjoy working with them. Thanks. would return in future. Gary and Sam are very helpful with purchases and always enjoy working with them. Thanks. More
Great customer service in the service area! The person I dealt with was friendly, fast and knowledgable. The be new place is fantastic and the overall look was great! dealt with was friendly, fast and knowledgable. The be new place is fantastic and the overall look was great! More
I was a walk-in type appointment, and Aaron Witt met me in the service area. He was very nice and took it upon himself to get my service needs taken care of. Thank you Aaron, I will be sure to get you on m in the service area. He was very nice and took it upon himself to get my service needs taken care of. Thank you Aaron, I will be sure to get you on my next service visit! More