Larry H. Miller Dodge Ram Peoria

Pleasant experience Pete was very pleasant to work with.The only issue was with how log it took. Must have been a very busy day for the service dept. Pete was very pleasant to work with.The only issue was with how log it took. Must have been a very busy day for the service dept. More

3 Strikes and your out I have been to LHM Dodge 3 times, the first in 2012 where I purchased a brand new dodge charger and then 2 times after that over roughly a 2 year span I have been to LHM Dodge 3 times, the first in 2012 where I purchased a brand new dodge charger and then 2 times after that over roughly a 2 year span. The first experience was less than pleasant and got worse the second time and really bad the third time. The first visit I had the deal all worked out and had taken possession of the car when they decided to change the terms and told me that I needed to provide more money down. It wasn't until I returned the car to them that they changed their mind and allowed the deal to go through. The second visit they reached out to me and gave me a verbal guarantee that they could get me into a new car at a lower interest rate, and even when I told them I was skeptical they assured me they could. After running my credit they told me they were confident they could get me a certain rate and we proceeded with the deal and ultimately took possession of the car. After having the car for a month I was told to come in and sign the final documents where I was presented with a rate that was more than double what I was promised and so I walked away from the deal. Over the next year or so I received numerous letters from LHM indicating they were in need of used vehicles and were offering to purchase my 2012 Dodge Charger. The first letter was for an amount that was not very attractive so I disregarded it, which was followed by a second letter that increased the amount a couple thousand, and was eventually succeeded by a third letter that offered a very attractive amount. So I once again returned to LHM only to yet again be disappointed. The first sales person tried to get me into a relatively pricey vehicle at my initial request but when it became clear that was not going to be feasible she simply dismissed me and told me to call her back if anything changed, with no attempt at finding any other deals. I placed a call back into LHM the next day and spoke with a second sales person who after some time to investigate matters simply reiterated the first sales persons words back to me. I made several attempts to get them to do some work and investigate whether we could get into a lower end car but they seemed reluctant to even deal with me and after numerous calls and talking to a few people I was eventually informed that they were not going to honor the letter they had sent me regarding the purchase of my car. Basically it was just a fishing attempt to get me into the building. The amount that they would be wiling to offer me on the trade in left enough negative equity that was preventing the banks from entertaining any financing without a substantial down payment. Fool me once, shame on me, fool me twice shame on you. Needless to say I will not be back to any Larry H. Miller auto dealerships. More

TOTAL EXPERIENCE I had a wonderful experience. All parties involved were so kind and professional. I would recommend and will continue to deal with this dealership. I had a wonderful experience. All parties involved were so kind and professional. I would recommend and will continue to deal with this dealership. Kelly was extremely helpful. She listened to what I said and made the whole expirence very stress less. Thankn you keep up nthe good work! More

Road Trip Service They took us in on short notice which i appreciate in time for our road trip on the following Wednesday. Everything is tip top. Thank you. They took us in on short notice which i appreciate in time for our road trip on the following Wednesday. Everything is tip top. Thank you. More

oil change Thank you Mike for your continuous support and honesty I truly trust your judgment. its a pleasure to know you are taking care on us Thank you Mike for your continuous support and honesty I truly trust your judgment. its a pleasure to know you are taking care on us More

Five-Star Service! My '08 PT Cruiser has come to Larry Miller Dodge for service since brand new. I have "gone through" a number of service agents in spite of the fact t My '08 PT Cruiser has come to Larry Miller Dodge for service since brand new. I have "gone through" a number of service agents in spite of the fact that I've continually requested more consistency. Having said that, however, I'm glad because on my last visit, it was Jimi Bettino who handled the service. Jimi was friendly, helpful, considerate and very professional. I plan to request his handling of the "routine" service due next month. I know I'm late with this submittal but have been out of town. Could not just let this one pass however and hope my five-star rating will be reviewed despite its tardiness. Larry Miller Dodge has a valuable asset in Mr. Bettino. He is a true ambassador for Larry Miller Service. I have recommended Larry Miller Dodge to friends (and have "converted" a couple of them!). From now on, however, I will be recommending Larry Miller AND Jimi Bettino. More

wheel aligment i only came in for a wheel aligment. steering wheel a little off. they fixed it no questions asked even tho it is a brand new car. but all in all good i only came in for a wheel aligment. steering wheel a little off. they fixed it no questions asked even tho it is a brand new car. but all in all good. More

Oil Change I cam in for an oil change and a recall repair. I also needed a transmission flush. All work was done satifactorily and within the time promised. The I cam in for an oil change and a recall repair. I also needed a transmission flush. All work was done satifactorily and within the time promised. The waiting area was great. Thanks! More

Great Experiance Big big shout out to John Bishop, Carl Wallace and the whole crew at Larry Miller Dodge in Peoria. We go through commuter cars pretty quick. Averag Big big shout out to John Bishop, Carl Wallace and the whole crew at Larry Miller Dodge in Peoria. We go through commuter cars pretty quick. Average just at 4.5k miles a month. We take the new right off of them. Not a bad deal, we charge for most of the miles, etc and recognize that they are somewhat disposable. Time for new car. We shook hands with Carl within 15 minutes of the test ride. No haggle, no fuss, fair and easy. We have bought a lot of cars. A LOT. This is the best car buying experience we have ever had. So, AZ peeps, if you are in the market for a Dodge, or Ram, get a hold of John Bishop and or Carl Wallace. Even if you are just tinkering with the idea. They will make it a very square deal. Now, time to go write reviews on Yelp, Google, Dealer Rater, etc. It was that good on an experience. Thank you John and Carl! More