Larry H. Miller Dodge Ram Peoria

Mr. Jason Blair Service was excellent! As always! Josh was very patient and explained every charge and broke it all down for me and my wife. I asked him to plea Service was excellent! As always! Josh was very patient and explained every charge and broke it all down for me and my wife. I asked him to please hold several times. He never once acted bothered or put out. It meant a lot to us that we can always depend on Larry Miller Dodge to treat us right, not jip us off, still get quality service and the best parts ! Thanks Josh!! More

Tune-up Very professionally handled. Delivered my needs and identified future concerns and awareness items. Truly a pleasant experience. This dodge is a ver Very professionally handled. Delivered my needs and identified future concerns and awareness items. Truly a pleasant experience. This dodge is a very dependable vehicle and the maintenance by Larry Miller is the only service location I have used since I bought the car from them in 2005. More

don't remember we are very pleased with the car and the deal. Really pleased with the people we were in contact with, very pleasant experience. we have a coupl we are very pleased with the car and the deal. Really pleased with the people we were in contact with, very pleasant experience. we have a couple of issues writhe the Durango. we are waiting to hear from the service dept. to let us know when to bring car in. thank you More

Very Friendly They were very helpful in listening to my needs the finance department NOT so friendly. The guy in finance was VERY RUDE and almost mean. But the Sa They were very helpful in listening to my needs the finance department NOT so friendly. The guy in finance was VERY RUDE and almost mean. But the Sales department was AWESOME.. More

Pleasant experience Pete was very pleasant to work with.The only issue was with how log it took. Must have been a very busy day for the service dept. Pete was very pleasant to work with.The only issue was with how log it took. Must have been a very busy day for the service dept. More

3 Strikes and your out I have been to LHM Dodge 3 times, the first in 2012 where I purchased a brand new dodge charger and then 2 times after that over roughly a 2 year span I have been to LHM Dodge 3 times, the first in 2012 where I purchased a brand new dodge charger and then 2 times after that over roughly a 2 year span. The first experience was less than pleasant and got worse the second time and really bad the third time. The first visit I had the deal all worked out and had taken possession of the car when they decided to change the terms and told me that I needed to provide more money down. It wasn't until I returned the car to them that they changed their mind and allowed the deal to go through. The second visit they reached out to me and gave me a verbal guarantee that they could get me into a new car at a lower interest rate, and even when I told them I was skeptical they assured me they could. After running my credit they told me they were confident they could get me a certain rate and we proceeded with the deal and ultimately took possession of the car. After having the car for a month I was told to come in and sign the final documents where I was presented with a rate that was more than double what I was promised and so I walked away from the deal. Over the next year or so I received numerous letters from LHM indicating they were in need of used vehicles and were offering to purchase my 2012 Dodge Charger. The first letter was for an amount that was not very attractive so I disregarded it, which was followed by a second letter that increased the amount a couple thousand, and was eventually succeeded by a third letter that offered a very attractive amount. So I once again returned to LHM only to yet again be disappointed. The first sales person tried to get me into a relatively pricey vehicle at my initial request but when it became clear that was not going to be feasible she simply dismissed me and told me to call her back if anything changed, with no attempt at finding any other deals. I placed a call back into LHM the next day and spoke with a second sales person who after some time to investigate matters simply reiterated the first sales persons words back to me. I made several attempts to get them to do some work and investigate whether we could get into a lower end car but they seemed reluctant to even deal with me and after numerous calls and talking to a few people I was eventually informed that they were not going to honor the letter they had sent me regarding the purchase of my car. Basically it was just a fishing attempt to get me into the building. The amount that they would be wiling to offer me on the trade in left enough negative equity that was preventing the banks from entertaining any financing without a substantial down payment. Fool me once, shame on me, fool me twice shame on you. Needless to say I will not be back to any Larry H. Miller auto dealerships. More

TOTAL EXPERIENCE I had a wonderful experience. All parties involved were so kind and professional. I would recommend and will continue to deal with this dealership. I had a wonderful experience. All parties involved were so kind and professional. I would recommend and will continue to deal with this dealership. Kelly was extremely helpful. She listened to what I said and made the whole expirence very stress less. Thankn you keep up nthe good work! More

Road Trip Service They took us in on short notice which i appreciate in time for our road trip on the following Wednesday. Everything is tip top. Thank you. They took us in on short notice which i appreciate in time for our road trip on the following Wednesday. Everything is tip top. Thank you. More

oil change Thank you Mike for your continuous support and honesty I truly trust your judgment. its a pleasure to know you are taking care on us Thank you Mike for your continuous support and honesty I truly trust your judgment. its a pleasure to know you are taking care on us More