Larry H. Miller Dodge Ram Peoria

Do not honor their word, very bad business I have never had such a bad experience somewhere that I had to ever write a review about it. We went on a Friday around 7:30 at night to look at some I have never had such a bad experience somewhere that I had to ever write a review about it. We went on a Friday around 7:30 at night to look at some cars after the manager called us twice telling us to come in, that they were having a sell that weekend and they could definitely work with us, and get us more for our trade in ( we previously went a month earlier but were not offered what we wanted for our trade). So after working all day we decided to go in. It was 9:30 at night and we had finally come to an agreement on numbers. But the car was at another dealership. They pushed and pushed for us to commit to this deal, without even seeing or test driving the car (38,000 vehicle) Of course we didn't... we said we would be back to make the deal the next day after we test drove the car and they told us that was fine, that the deal would still be on the table. We asked for the price sheet with all the numbers so we could think about it more at home (last time we there they had given us one), The Fleet manager Rob straight lied to our face and said they don't give those out... oh ok I have one sitting in my car right now from them(actually from the same EXACT guy) SOOOO the next day we got busy and could not make it in, but were told if we came in Sunday we could still do it for the same price. So we go in Sunday to do the deal and what do you know.. they lost the price sheet!! so after all was said and done, they come to us with all new numbers, 6000 more over the term of the loan. They do not honor their word, and this is a place I will never do business with again. Please spend your money and time somewhere else. This place is a JOKE. ---- all we wanted was for this dealership to honor their word, we had a deal worked out and were told if we came back two days later, that they would still honor it. Don't wait until we drive 30 minutes up there, to tell us that they lost the price sheet and don't remember what is on the paper. We were not going in there asking for anything new, we just wanted to deal we were promised on Friday night. More

Received five star service. Was not only waiting on five customers was answering phone calls and acknowledging all. Was a very pleasurable experience. Definitely busy on Saturday's. customers was answering phone calls and acknowledging all. Was a very pleasurable experience. Definitely busy on Saturday's. More

Mark, Sales Consultant, was friendly and listened to our needs and questions. He provided informative detailed information needed for us to select the perfect SUV we inquired about. It was a pleasure to pur needs and questions. He provided informative detailed information needed for us to select the perfect SUV we inquired about. It was a pleasure to purchase the vehicle with confidence. More

MIKE HAS TAKEN CARE OF MY CAR SINCE WE MOVED TO AZ. MIKE TREATS ME LIKE A FRIEND AND NOT JUST A CUSTOMER . HE KEEPS ME UPDATED DURING THE SERVICE TREATS ME LIKE A FRIEND AND NOT JUST A CUSTOMER . HE KEEPS ME UPDATED DURING THE SERVICE More

Everybody was very friendly and accommodating. They were able to get our payments where we wanted, we test drove anything we wanted, and I feel confident we purchased a quality product. able to get our payments where we wanted, we test drove anything we wanted, and I feel confident we purchased a quality product. More

I had a great experience at Larry H. Miller Dodge. Aaron Witt as well as the receptionist in the front that day were extremely helpful. Witt as well as the receptionist in the front that day were extremely helpful. More

i went there for a recall on the headrest system.. I thought it took too long to do but found out they did some other computer changes thought it took too long to do but found out they did some other computer changes More

The service was just fine and I most certainly will return to Larry Miller Dodge. Duane was very professional and courteous. I brought my truck in due to a recall notice I had received on my 2007 D return to Larry Miller Dodge. Duane was very professional and courteous. I brought my truck in due to a recall notice I had received on my 2007 Dodge 2500. Duane did the inspection and it was the "up graded" item so nothing needed to be done. My truck needed an oil/filter change so I got in line, obviously no appointment and it took nearly an hour and a half. I did purchase the 3 changes for $75 but next time I will make an appointment. Complaint: There was hardly any reading material in the lobby, just local pomo items and I didn't bring a book to read. The soap operas on teh TV were not of interest, at least put the news up. I also own a GMC SUV and use Liberty GMC across the street from this dealership which provides a variety of reading material and TV. Even the Nationwide Dodge dealership Bell/I-17 has a wide variety of reading material and TV, which I used before switching over to Larry Miller, due to their poor attitude at that Bell Rd location. My suggestion is have a couple of newspapers, local and the Wall Street Journal at minimum and a variety of magazines for both men and women. More

Natasha made our purchase very easy. Knew how to help when things got a little tense, very willing to do whatever it took to make it smooth process. when things got a little tense, very willing to do whatever it took to make it smooth process. More

Service was Great!! Everyone treated me with respect! Vehicle was finished when they said it would! I wouldn't bring my vehicle any where else!! Thank you Aaron!! Vehicle was finished when they said it would! I wouldn't bring my vehicle any where else!! Thank you Aaron!! More