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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,157 Reviews

1,157 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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August 21, 2024

I had an appointment for my concern at 830am, the car was there all day and no one even looked at it. A say lost as it was the next workday before it was diagnosed. A part had to be ordered another day More

by az91254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon Montgomery
Aug 24, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for sharing your experience. We sincerely apologize for the delay in diagnosing and repairing your vehicle. We understand how frustrating it can be to be without your car for several days, especially when it involves additional costs like a rental. We are reviewing our processes to ensure better communication and efficiency in the future. If there's anything we can do to make this right, please feel free to reach out directly at 520-745-7974. David Anderson General Manager

Aug 28, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for sharing your experience. We sincerely apologize for the delay in diagnosing and repairing your vehicle. We understand how frustrating it can be to be without your car for several days, especially when it involves additional costs like a rental. We are reviewing our processes to ensure better communication and efficiency in the future. If there's anything we can do to make this right, please feel free to reach out directly at 520-745-7974.David AndersonGeneral Manager

August 21, 2024

Luis Gutierrez was excellent customer service. Along with few other coworkers. I recommend this place to everyone! I’m a satisfied that Luis went out of his way make sure. All my services were com More

by Liz Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Corbaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gutierrez
August 20, 2024

Manny was awesome to work with and made the experience easy. Car was ready when promised and even provided ride. More

by Mike Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
August 17, 2024

The service is fast,the staff is friendly and very professional. I travel for work,so I have my vehicle serviced once a month. I have gotten to know some of the staff and I really appreciate how they More

by dwaynenunn1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Just want to say that Adolfo has been awesome , i got my car in January 2023 and had some issues with it and made them aware of the issues right away and still have not gotten my car fixed 100 % yet but More

by Lupitad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I would like to thank everyone that has been involved in the process of getting the job done mainly Daniel l can’t thank you enough Good bless you More

by Lurdes González
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

On average, it was OK Took far too long to get my vehicle fixed (5 weeks) The loaner that I was given, had a cracked windshield from one end to the other and almost top to bottom made it difficult t More

by Jdfsu1215
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 18, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your feedback. We apologize for the delays and the condition of the loaner vehicle. We understand how frustrating that must have been. We’re glad to hear Dave’s communication was helpful, and we’ll work on improving our processes to provide a better experience next time. David Anderson General Manager

August 15, 2024

I took my truck into LHM this morning. Daniel, service dept. rep,, got my truck into the shop immediately and kept me informed about the work being done. My vehicle was finished in a timel More

by rick.steenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

2nd new vehicle that we nave purchased from Larry Miller service department has always taken care of us More

by mikerm1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Always kind and pleasant attendants. Easy to make appointments via internet platform. Chris was amazingly courteous! More

by Instructor.drury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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