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Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,153 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,153 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
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December 09, 2024
Service mgr Manny lied and said he would make it right. He charged us almost $1000.00 for a battery ground and it needed both a new battery and alternator ( still had cardboard on the alternator) Would no He charged us almost $1000.00 for a battery ground and it needed both a new battery and alternator ( still had cardboard on the alternator) Would not recommend this place to touch any of our vehicles ever again!!!!! Terrible customer service and it sat for 2 months with nothing done and didn’t fix the problem DO NOT GO THERE More
by Dontgohere
Employees Worked With
Manny, Sam & Daniel need a new job
November 21, 2024
Was in town from WI for the Tour of Tucson bike race. I was greeted by Brandon, a service assistant? who instantly recognized my plates on the van. He was extremely welcoming, engaging and we talked abou I was greeted by Brandon, a service assistant? who instantly recognized my plates on the van. He was extremely welcoming, engaging and we talked about cheese, the Tour, the marathons he ran in Milwaukee WI, and his service to our country, 31 yrs. I was in the waiting room and he came back to speak with me and gave a military challenge coin. I was completely taken back by his hospitality. His personal touch and smile definitely was a pleasant surprise. That personal touch is what sets great businesses apart from good businesses. The dealership is fortunate to have employees like Brandon. More
by tbugnacki1
Employees Worked With
November 13, 2024
Horrible experience by far, spent over 8 thousand dollars on repairs for a new engine and they've had my vehicle for 4 months and now i Have to pick up my van in a non working condition after paying over 8k on repairs for a new engine and they've had my vehicle for 4 months and now i Have to pick up my van in a non working condition after paying over 8k. Nice to see they made a profit off of me and here I am with a non working vehicle! More
by narcisoautoglass
Employees Worked With
October 16, 2024
Jessie did great on helping us with an oil change and the transfer case oil and letting us know what else our car needed ! transfer case oil and letting us know what else our car needed ! More
by Karlaelizabethmendoza25
Employees Worked With
October 16, 2024
Saturday, I made an appt. online for Monday 2pm, explained in comments needed 4X4 solenoid looked at. Arrived on time, was told no one could look at until wed. was told to com online for Monday 2pm, explained in comments needed 4X4 solenoid looked at. Arrived on time, was told no one could look at until wed. was told to come back wed. between 715 and 730 and a mechanic would look at it Wed. arrived at 720am. now it obvious Im not on the appt. list. Dillion didnt put me on the list for wednesday, and so now he is scrabling and telling me hes doing me a favor in moving me up in the line, and it would be hours before anyone could look at it ?? he's indignant and says " well this is a busy shop". ok, isnt that what the online apppointment system is supposed to sort out ? very disappointing the lack of communication and customer service. The purpose of an appointment is so that BOTH parties can find a mutual time to conduct their business based on Both of their busy schedules. Customers time is apparently not as important at this Dealership. More
by eb.liguori
Employees Worked With
October 05, 2024
Went to the dealership for service pon my truck. Check in was quick and the staff was very accommodating. Check in was quick and the staff was very accommodating. More
by Bill
Employees Worked With
October 05, 2024
Quick and Extremely professional service. Hands down best service department I have brought my car to. Highly recommend for all your automotive needs. Hands down best service department I have brought my car to. Highly recommend for all your automotive needs. More
by wscoggins02
Employees Worked With
October 04, 2024
After several attempts to make an appointment, I was able to and got in quickly to and got in quickly More
by bmarvin59
Employees Worked With
October 04, 2024
Tienen un excelente servicio al cliente mi acesor Gustavo tiene un excelente atención sin dejar dudas tiene un excelente atención sin dejar dudas More
by Baldistributions
Employees Worked With
