Back

Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,676 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

Directions

By Type

1,676 Reviews of Larry H. Miller Dodge Ram Avondale

June 03, 2015

Great service Jacob White is the person to see with your service needs . This is my first dodge after many years of imports and so far I am happy with the product a More

by ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
non of the above
Aug 04, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Hi Jacob, We appreciate the review! We're glad to hear that you are happy with the product and service you've received. --Mike Messina, General Manager

May 22, 2015

Best service advisor ever Robert Carter is unbelievable. Even when we were on vacation and had a warning light come on, he responded to a text and email within 5 minutes. Great More

by Mah53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber McComas
May 22, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to leave a review! We're glad to hear you were in good hands with Robert Carter and that he provided a great experience. --Mike Messina, General Manager

May 12, 2015

Purchase of a certified used Durango citadel Overall great experience. A bit of negotiating, as was expected, but overall positive would have been better if survey did not require 25 word respon More

by Nygal01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Badowski
May 12, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to leave a review! We're happy to hear you had a great experience. We also appreciate your feedback regarding the survey. --Mike Messina, General Manager

May 08, 2015

Best vehicle purchasing experience ever Arthur Badowski, Internet Sales Manager is excellent! Go directly to him, don't stop anywhere else, go straight to his desk, talk to no one else! Trus More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Anoid, Arthur Badowski
May 08, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thanks for the review and recommendation, Joey! We're glad to hear you had a great experience when purchasing your vehicle and that you were in good hands with Arthur. Enjoy your new car! --Mike Messina, General Manager

April 24, 2015

Took my car in for a recall on the alternator Aurelio Rodriguez was the person in charge of handling my recall installation & my satisfaction on the job being done. I was totally impressed by Rod More

by AZROSEB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Rodriguez
Apr 24, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Bino, thank you for taking the time and providing us with a positive review and your feedback! It is greatly appreciated. Aurelio is a great asset to our team here at Larry H. Miller Dodge Ram Avondale. I am glad to hear that you were impressed and that he kept you updated on what was going on. We appreciate your business and do look forward to working with you again soon. --Mike Messina, General Manager

April 21, 2015

Amazing Dealer Avdondale Dodge has always been 100% outstanding with their customer service and profesionalism. I am always leaving with a smile. All the employees t More

by emolina24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Bran
Apr 22, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your kind words and 5-Star review! Here at Larry H. Miller Dodge Ram Avondale, we put the customer first. I am happy to hear that the professionalism and customer service was outstanding. We strive for excellence and I will be sure to show my team this review. --Mike Messina, General Manager

April 18, 2015

A day outing Thanks and thank you for a day out and for just being there for the service you supply for your customers after the sales have been made. More

by BillieGentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 20, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your kind words and positive rating and review! I will be sure to let my staff know of their job well-done. --Mike Messina, General Manager

April 08, 2015

Van in for service I called 4 days ahead to get my Van serviced, the service advisor stated, " we need our 'certified ' ProMaster mechanic here for it, scheduled for sat More

by Lance
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
Apr 08, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Lance, I would like to apologize for any scheduling miscommunication that occurred during this time. I would like to reassure you that we are awaiting a solution on the repair and the solution has not been given to us yet. If you would like to speak with us further, please reach out to our Service Director, Rick Stubbs, at 623-478-3653. Thank you. --Mike Messina, General Manager

Apr 09, 2015 -

Lance responded

The ONLY miscommunication, was by Robert. Please word it correctly. Again, this has little to do with the known brake squeal. But you keep playing like it is. Why then did he schedule me? why didn't he call me, and cancel? why did he waste my time? I had rescheduled an entire day for this, only to be turned away at the last minute? Why did he act he wasn't the one who set the appointment? Robert simply needs to own up to responsibility. As does this dealership.

April 05, 2015

Excellent SRT Customer Service! I have had 10 years of outstanding experience with the Avondale Dodge Service Department. They have always taken great care to ensure my Viper servic More

by Viperguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Seth Whitten, JR Rodrigueiz
Apr 07, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking time out of your day to provide us with a 5-Star review and your honest feedback! Here at Larry H. Miller Dodge Ram Avondale, we strive for excellence. I am glad to hear that my team has taken care of you! I will be pass along this review to Seth, JR, and Robert! We appreciate your loyalty and look forward to working with you for years to come. --Mike Messina, General Manager

April 04, 2015

Outstanding service from J. R. (Service Provider) Junior R. got me in quickly when I showed up for my service appointment. The appointment only took about 15 minutes, my car was washed for me, and I w More

by Sunsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
Apr 07, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking time out of your day to provide us with a review. Junior is an excellent employee and I will be sure to let him know of his job well-done. We strive for excellence in service and staff and I am happy to hear that you had outstanding service! --Mike Messina, General Manager

...
155
...