Larry H. Miller Dodge Ram Avondale

The advisor that helped me was very rude and inpatient. Seems if she didn't know what she was doing or just didn't want to be there. Seems if she didn't know what she was doing or just didn't want to be there. More

Horrible experience with the service department. They quoted for repairs to repair a back window leak that has known issues and quoted me for their tech to re-seal the back window. I worked with mop They quoted for repairs to repair a back window leak that has known issues and quoted me for their tech to re-seal the back window. I worked with mopar customer care to create a case number and they said they would cover half of the repair. I went to the dealer to arrange the repairs and at that point they told me they cannot re-seal the window as Mopar doesn’t authorize that and that their tech should not have quoted that repair. They told me to go to a glass shop and get it fixed. I am beyond frustrated that my truck sat there in the rain for a week leaking for them to just say they couldn’t do the fix they quoted me to do. Unreal More

My service advisor did not have any communication with me at all, after I reached out and never got any response. Did complete my services I had requested. at all, after I reached out and never got any response. Did complete my services I had requested. More

It’s always been a great experience to take my Ram 2500 to get the services done here. Donny always does a great job getting the inspection and service that is required for our truck in a timely manner. to get the services done here. Donny always does a great job getting the inspection and service that is required for our truck in a timely manner. More

Great dealer, great communication, would buy from there again, highly recommended, made it happen super easy. again, highly recommended, made it happen super easy. More

I've bought multiple cars from them and have never disappointed with their service and sales personnel disappointed with their service and sales personnel More

Scott Randell is my Service Advisor. He's always professional, courteous and keeps me informed about the status of my vehicle. He's always professional, courteous and keeps me informed about the status of my vehicle. More

Had a horrible experience. I never got a call from my service advisor that my car was “ready”, plus I was told once I called that nothing was wrong with the car that he had sup I never got a call from my service advisor that my car was “ready”, plus I was told once I called that nothing was wrong with the car that he had supposedly checked on the car. According to him the car started and no issues driving it. I had to get off work early, get on the rental I had to spend money on and drive straight to the dealership. Once I got there i asked to speak to the manager and he told me the same thing the service advisor had. I requested to go see the car together and of course the car didn’t turn on it was completely dead even though the service advisor had just told me he had checked on the car.(how did he check the car if it wasn’t turning on) At this point the tech had to come and jumpstart it and take it back in the shop I had to personally speak to the tech and explain what was going on with the car. According to the tech nobody had informed him what was wrong with the car. Tech told me he knew exactly what was wrong and found the issue. It was a very frustrating experience to the point I had to be the one calling to get updates, take a rental out just for them to tell me “nothing was wrong with my car”, and take time off work to go and tell them how to do their job. Horrible experience all around. I have call and left multiple voicemails to get ahold of Service manager Trent Beatty but I have got nothing back. More

Courteous people who listened to what we wanted. Very knowledgeable in both sales and finance. We did not feel pressured or rushed. Very knowledgeable in both sales and finance. We did not feel pressured or rushed. More