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Larry H. Miller Chrysler Jeep Tucson - Service Center
Tucson, AZ
219 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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219 Reviews of Larry H. Miller Chrysler Jeep Tucson - Service Center
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March 04, 2023
Poor. Some damage to front plate. Had jeep for 1 month. Unprofessional. Excuse for everything. Some damage to front plate. Had jeep for 1 month. Unprofessional. Excuse for everything. More
by merrittplacido0
Employees Worked With
October 13, 2022
I am very grateful for the treatment and help that Marcus gave to my husband and me, when we went to make my purchase of my Ram Truck he took the time to give me the options that I had and everything was sup gave to my husband and me, when we went to make my purchase of my Ram Truck he took the time to give me the options that I had and everything was super easy, clear and fast! . I highly recommend him. Do you want a new car and look for your options ?? Ask for Marcus Mendez the best sales associate We ever had. More
by Valdez
Employees Worked With
Marcus Mendez
July 08, 2022
Mike Maxwell went so far beyond our expectations. Due to a major issue our Rubicon was towed in without an appointment on a Monday morning. My husband came out of retirement to help with the nursing Due to a major issue our Rubicon was towed in without an appointment on a Monday morning. My husband came out of retirement to help with the nursing shortage and we only have one vehicle. His job requires driving to patient’s homes. I was initially told it would be about 4 to 5 days before anyone could diagnose the problem. After explaining our extenuating circumstances Mike called us that afternoon with the details. A part had to be ordered and could take up to 2 weeks. Mike worked to have the part expedited, and in house on Wednesday, reached out to the extended warranty company and arranged for a rental car so my husband could work. On top of all that he found the time and kindness to thank my husband for being a nurse. He kept us up to date with the repair and on Thursday I let Mike know my husband’s schedule and he made sure the Jeep was ready at our convenience. I am 64 years old and this was by far the best service experience we’ve had with car repairs. If you have awards given the exemplary employees Mike should be at the top on the list. Thank you Mike and supportive team that got us our Jeep back. More
by marcie
Employees Worked With
Chris Dugan, Michael Maxwell
June 24, 2022
This dealership damaged my wife's vehicle. Unfortunately, they are giving me the run around. I would not recommend this dealership! Unfortunately, they are giving me the run around. I would not recommend this dealership! More
by MuchRegret
Employees Worked With
Larry Watts, Santos Valles
June 15, 2022
Karl was amazing. He answered all my questions and helped me get back on the road! I really appreciate his level of professionalism and customer service. I will con He answered all my questions and helped me get back on the road! I really appreciate his level of professionalism and customer service. I will continue to come to this Dealership for all my service needs!! More
by Jim Huish
Employees Worked With
Karl Kompe
March 15, 2022
I have had my 2015 Jeep Wrangler serviced at LHM since I bought it, with Chris as my advisor. He is pleasant, knowledgeable and has always gotten me in when I've been in a bind. Can't say enough great thi bought it, with Chris as my advisor. He is pleasant, knowledgeable and has always gotten me in when I've been in a bind. Can't say enough great things about Chris. More
by Tinker
Employees Worked With
Chris Dugan
November 23, 2021
Was treated like crap by service advisor, supervisor and manager acted as if they were going to beat me up, yelling, cursing did not care the service advisor started the whole problem by yelling, cursing an manager acted as if they were going to beat me up, yelling, cursing did not care the service advisor started the whole problem by yelling, cursing and disrespecting me oh and telling me to go find a supervisor myself. Worst service department at any dealership!! More
by James.zarzyczny
Employees Worked With
Scott
July 22, 2021
I purchased my car in 2018 brand new with only 14 miles on it. I drove off thinking everything was great. The next month I noticed that the weatherstripping on my jeep 2018 renegade was cracked I took it b on it. I drove off thinking everything was great. The next month I noticed that the weatherstripping on my jeep 2018 renegade was cracked I took it back for repairs and I have continue to take it back for repairs up until now 2021. Also I noticed that the side paneling on my car was not attached I brought this up in December 2018 without a resolution as of today 2021 July. Do not trust that this company will take care of any issues that are on your car due to manufacturing. More
by AE2358
Employees Worked With
Trent Beatty
June 03, 2021
I had to bring my vehicle in multiple times to get repaired because of missing parts the service dept didn't notice were missing from the first repair. I was told the additional parts would be in with repaired because of missing parts the service dept didn't notice were missing from the first repair. I was told the additional parts would be in within 3-4 days day and that I'd be contacted, but never got a call back. Several days later when I called in to get a status, I was told again the parts would be another 3-4 days. The part arrived but I didn't get a call from him, I had to call him again to get into service. I was told it would only take 1 - 1 1/2 hrs. I was here for double that time. Bad service and follow-through. More
by heathersworld11
Employees Worked With
Trent Beatty
May 03, 2021
Travis works to find the best price on parts and will work with the customer to ensure 100% satisfaction. Travis and the parts department continuously support local military, veterans and first respon work with the customer to ensure 100% satisfaction. Travis and the parts department continuously support local military, veterans and first responder!!! One of the many reasons I take all of my vehicles to be serviced or need to purchase parts to Larry H. Miller. The service and parts department are the most honest group of professionals I have found in my 20 years living in Tucson. Do not get fooled by the competition. No need to look any further than Larry H. Miller Chrysler Jeep Tucson. Contact Travis for parts and Trent Beatty for all your service needs!!! More
by mark.lacy
