Larry H. Miller Chrysler Jeep Tucson

I am very furious with Tyler and the unprofessional way he conducted himself with my daughter. My daughter purchased a jeep renegade recently, after signing the contract and having the vehicle for close to he conducted himself with my daughter. My daughter purchased a jeep renegade recently, after signing the contract and having the vehicle for close to 2 weeks, Tyler calls her very rudely and demands she bring the vehicle back, tells her he's been calling her, asking her questions why she didn't answer (kind of creepy). My daughter had called so I could listen to their conversation when she brought the vehicle back, he told her she needed to give them $4800 to keep the vehicle or turn it in, this is 2 weeks after she signed a contract and drove it off the lot, thinking a young mother with a 1 year old baby would be naive. Luckily she has a copy of the contract and it clearly states how long a dealer has to cancel a contract. Therefore Tyler acting and representing on behalf of Larry H Miller has breached this contract. I am assisting my daughter currently to take a civil action for breach of contract, dealer fraud, and anything else I can. She is still waiting for the refund of her down payment also. Protect your children, do not go to this dealership. I am absolutely disgusted how they treat a customer after a sale doesn't go how they wanted it to. If there is any upper management willing to resolve this before litigation they can try to contact me through this channel. More

water leak into the driver's side Drove to service dept. Stated that water was leaking into into the drivers side from the engine compartment. Service person asked if I was driving wi Drove to service dept. Stated that water was leaking into into the drivers side from the engine compartment. Service person asked if I was driving with the windows down during a rain storm. Then asked if I was doing something under the hood to cause the leakage. By this time I was very pissed. He took the car in and said he'd call when ready. He called and I returned to see my car in a parking area with the doors open, motor running, heater going full blast. I checked the floor mats front and back and they were still soaked with water. I went inside and asked what was going on. The service person said they found the origin of the leak in the engine compartment. A factory tube from the air conditioner was faulty. I asked why didn't they remove the wet floor mats, said it wasn't warranted. Did not pay for my rental, although it was a factory problem. I WOULD NEVER USE YOUR SERVICE DEPT AGAIN. You have some really stupid people working in the service area, More

Came down from the mountain for a turn around trip and realized I was due for an oil change. Called and spoke with Michael, and he was delighted to pencil me in that day. Michael greeted me on arrival. We realized I was due for an oil change. Called and spoke with Michael, and he was delighted to pencil me in that day. Michael greeted me on arrival. Went through a run down of everything I wanted. Fast forward to less than an hour and I was out. Michael expressed concerns about my check engine light, which I knew about as my Cummins is anything but factory. If and when I'm due and in town again, that goes for anything I need, I will be seeing Michael at LHM. Thanks again Mikey! More

Service on 2012 VW Did not deal with service personnel. Dealt only with Santos. Extremely helpful and thorough in ensuring outstanding checkup. Thank you for a job well Did not deal with service personnel. Dealt only with Santos. Extremely helpful and thorough in ensuring outstanding checkup. Thank you for a job well done! More

Good experience I was very pleased with Marcus's service with me and my car. The place was very clean. When another adviser was busy, he said he could help me. I was very pleased with Marcus's service with me and my car. The place was very clean. When another adviser was busy, he said he could help me. More

Daughter purchased a used car there maybe 30 days ago, airbag light is on since picked up, car now over heats when running the air conditioner, she has tried to call the sales person involved, a couple m airbag light is on since picked up, car now over heats when running the air conditioner, she has tried to call the sales person involved, a couple messages and yet no return call back. All we want is for them to make it right. The vehicle being talked about is an 08 PT Cruiser. More

Excellent Chris was excellent. He patiently listened to our concerns and questions and took care of it all. At the end explained some of the working stuff on th Chris was excellent. He patiently listened to our concerns and questions and took care of it all. At the end explained some of the working stuff on the display and when we brought up "one more' item", he took care of it immediately. Responsive and professional, it was a pleasure being served by him. More

Marcus is the man!!!! Marcus is my "go to guy" when I come in for service. Nice guy. So far, I've been very satisfied with my experience at LHM for both sales and service. Marcus is my "go to guy" when I come in for service. Nice guy. So far, I've been very satisfied with my experience at LHM for both sales and service. If things change.. I'll let you know. But, right now.. they get 3 thumbs up! :) More

Truly outstanding. They kept me up to date on my repairs. Fast friendly service. I will return as always for service. Thank you so much Mike. repairs. Fast friendly service. I will return as always for service. Thank you so much Mike. More

Trusted Service Representative Again, I just want to say that the reason I bought my Jeep was because of my service rep and this department. All new vehicles are nice, the key is h Again, I just want to say that the reason I bought my Jeep was because of my service rep and this department. All new vehicles are nice, the key is how are you treated after you buy your vehicle. I have come to trust the opinion and recommendations of my Service Rep Marcus Reif. I will buy my next jeep from Larry H. Miller. Well Done. More