Larry H. Miller Chrysler Jeep Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great experience this is my first visit Taeylor helped guide me through this stressful time, Thank you Taeylor and the Larry H Miller team! guide me through this stressful time, Thank you Taeylor and the Larry H Miller team! More
Avoid this service location. Spent $625 for repair of TPM, Transmission & Parking Brake service lights. Service intake was seamless. The admin gave great advise how to drop the v Spent $625 for repair of TPM, Transmission & Parking Brake service lights. Service intake was seamless. The admin gave great advise how to drop the vehicle off. All down hill from there. Service Manager Taeylor Stevens worse communications ever experienced. Days went by without an update, until repeatedly reaching out after the 4th day of zero responses. 7 miles from the repair shop the TPM error light came back on. 15 miles from the repair shop the vehicle died in traffic. After several minutes, I was able to get the car started and scarcely made it home. Minutes after dropping $625 on the problems, the car is not functional or safe to drive. A Jeep Cherokee being repaired by the Jeep shop foreman, according to Taeylor - why? During our first conversation Taeylor asked for a list of recent repairs, to which I provided (I thought this was odd). The repairs were done by Firestone within 2 weeks of this service and included engine mounts, 4-tire replacement and wheel alignment. When the final bill was complete, these 3 recommendations were made from Larry H. Miller. When I asked Taeylor why they would recommend services I told him were done 2 weeks prior, he tap danced and then answered we just put them on the service tickets as recommended - how does that make sense?!?!? I sincerely believe zero work was done on my Jeep and this shop ripped me off. Will they refund the money, most likely not! If you want your money's worth DO NOT take your car here! More
We had Mikey and it was the best experience with him ! ! Highly recommend! A + 5 star for the experience in this dealership. Straight forward and no hidden fees and not pushy to buy extra insurance or oth ! Highly recommend! A + 5 star for the experience in this dealership. Straight forward and no hidden fees and not pushy to buy extra insurance or other things. More
Horrible experience on both customer service and vehicle service. My initial appointment was rescheduled less than and hour before my car was scheduled to be looked at. On two occasions I was told my vehicl service. My initial appointment was rescheduled less than and hour before my car was scheduled to be looked at. On two occasions I was told my vehicle was ready for pick up so I drove to the dealership (40 minutes from where I live) only to find out the vehicle was not ready. Spent an astronomical amount of money. I have since had another mechanic look over the services who believes that the car was misdiagnosed and the two of the three parts replaced were unnecessary. I have also made THREE attempts to contact the dealership (general manager, service manager, and service tech) to follow up with no response. More
My service was poor, but when I went to Joe Owens, the general manager things got done right and done fast. Super service recovery! general manager things got done right and done fast. Super service recovery! More