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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
980 Reviews
Call Service Center (480) 537-5000

980 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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August 24, 2024

Have not been very impressed with your service 1 1/4 turn into 2 1/4 for oil change with appointment car wash I needed to stop and have it redone More

by oletinner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Clarke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
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Aug 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am truly sorry to hear about the issues you encountered both during and after your service appointment. This is certainly not the standard we strive for. If we haven't already been in touch to resolve this matter, please reach out to me directly. We value your satisfaction, and I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

Sep 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am truly sorry to hear about the issues you encountered both during and after your service appointment. This is certainly not the standard we strive for. If we haven't already been in touch to resolve this matter, please reach out to me directly. We value your satisfaction, and I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

August 24, 2024

I came in for service on my Jeep Wrangler. I met with Sean my service adviser. He professional, polite and knowledgeable. He gave me some ideas for accessories I’ve been wanted to buy for my j More

by Mrs6823@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 24, 2024

Ordered my tires for me and installed them balanced and alignment! At a better price anywhere else. More

by dlsshores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Alyssa was outstanding and very professional, even though new to LHM. Look fwd to working with her again. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa in Service
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August 23, 2024

Easy check in, quick service,nice service representative,relaxed waiting room . Would recommend this dealership More

by rcmara2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
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August 22, 2024

Very easy to work with and everyone was very professional and did a great job More

by Azrider479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
Report | Print
August 21, 2024

I was so impressed by your staff they are totally customer-oriented polite courteous and always willing to help. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
Report | Print
August 21, 2024

Larry H Miller has always been quick with my repair services and a very friendly service department. More

by keithkam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
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August 21, 2024

Apart from the fact that they rescheduled me once i had already arrived to my appointment because they had overbooked, when i went back two days later they serviced my car pretty quick. Alejandro who was More

by Christine G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castro
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Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Christine, we apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait time s in the future. We will be reaching out soon to discuss with you. Have a great day! ~ Jesus Garate, General Manager

August 20, 2024

Very courteous and knowledgeable employees offering to assist. Plenty of sitting areas while waiting for your vehicle. The waiting area was also kept comfortable with adequate A/C. More

by Operaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
Report | Print
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