Larry H. Miller Chrysler Jeep Dodge Ram Surprise

AVOID at ALL COSTS! ABSOLUTELY DISHONEST!!!!!My wife and I were lied to all the way! WE went to look at vehicles in November of 2024. We were interested in the Jeep EV ABSOLUTELY DISHONEST!!!!!My wife and I were lied to all the way! WE went to look at vehicles in November of 2024. We were interested in the Jeep EV lineup based on the zero percent financing and the 7,500 offered tax credit that they boasted. We asked several times when speaking to our sales rep and the finance manager and even signed a form showing the 7,500.00 tax credit that we were told would be included on the drive, but wasn’t (they don’t do copies) because they are paperless. All the while being guaranteed that the vehicle we were purchasing met all the requirements. Fast forward to tax time this year. We met all the requirements as per our CPA for the full 7,500 refund and submitted our taxes which were denied! The dealership failed to do their due diligence in filing the forms to the IRS to get us our tax credit. Fast forward to today 2/26/2024 they are now stating the the vehicle is only qualified for a tax credit of 3,750.00. We have had to pull teeth to get them to fill out the tax paperwork and they are saying that Jeep never even qualified for the 7,500 tax credit on our model. These are absolute lies and were repeated by every person in sales to finance and was the basis of our decision to purchase. This is absolute Garbage and If they do not honor this. As it would be a breach of trust and breach of contract. I am quite sure that you can not make claims like this knowing that they are not true. The entire team lied to our faces through the whole process and willingly took our money DO NOT GIVE THEM YOUR BUSINESS!!!!!!!!! They Are Liable for the remainder of the tax credit we are owed. We have a signed form saying that it was available for the full tax credit. And the rating IS A ZERO….. It would not let me submit without at least one star More

Wrote a review on 11/21 and received 2 "canned" messages saying they would get back to me. One message on 11/23 and another on 11/25. This is 10 days later (12/6) and still no word. I am pretty sure it is j saying they would get back to me. One message on 11/23 and another on 11/25. This is 10 days later (12/6) and still no word. I am pretty sure it is just a coincidence that for years everything went well at that dealership but has gone downhill since a new General Manager came on board a few years ago. Yes, I am sure it is probably just a coincidence. I will contact Larry Miller Corporate again and see if they respond this time. More

I had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the p while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the entire process enjoyable and stress-free. Craig truly listened to what I wanted, answered all my questions with patience, and worked tirelessly to make the deal happen. It’s clear he cares deeply about his customers and is passionate about what he does. If you’re in the market for a car, do yourself a favor and ask for Craig —you won’t be disappointed! Thank you, Craig, for your hard work and for making this such a positive experience! You’ve earned a customer for life. But the dealer did not More

Invoice stated about my concern of a noise on front end. Tech stated that the upper control arm is bad and rubber is torn. I was never told this. on the tech notes it says I declined repair. BULL I was neve Tech stated that the upper control arm is bad and rubber is torn. I was never told this. on the tech notes it says I declined repair. BULL I was never told about this. Was left in dark for 12 hours. Then When I picked up car after 7pm the next day. Was told by TJ, all was repaired or nothing to worry about till next service. They never did check the brakes at the 30 k mile service. This service is 23 miles from my house, I will try another one close to me next time. More

Great dealership. But the service department needs to stop with the up sales. Telling me I should have services done when I can pull stuff up on Google and still have But the service department needs to stop with the up sales. Telling me I should have services done when I can pull stuff up on Google and still have 25,000 miles until it needs to be done. I know you want to make money but come on. Trucks cost around 75,000 now… you make plenty of money. More