Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Great Service Staff Your dealership is full of professional, kind and conscientious staff who are very customer service oriented. I was in twice for oil changes and softw Your dealership is full of professional, kind and conscientious staff who are very customer service oriented. I was in twice for oil changes and software updates for my wife's '15 Jeep Grand Cherokee and my '14 Dodge Charger 100th Anniversary Edition. Both times the service personnel kept me apprised of the scope and steps required to complete the updates. Not only is the attention to detail appreciated, but the friendly family atmosphere of your waiting area make for a comfortable and easy wait. More

So much betternow that you got rid of steve!,. My new service adviser was very respectful and more 10x more enjoyable to talk to.. It was very easy buy the oil change special offered. My new service adviser was very respectful and more 10x more enjoyable to talk to.. It was very easy buy the oil change special offered. More

Great place to go to I had a great experience. Everyone there was nice and helpful. It was a fun and Clean envorment. I will buy an another vehicle there in the next 12 mo I had a great experience. Everyone there was nice and helpful. It was a fun and Clean envorment. I will buy an another vehicle there in the next 12 months. More

Dedicated to service After purchasing my Challenger I had a spoiler and deck stripes added to make it a little more sporty, Initially I was very upset as after I picked i After purchasing my Challenger I had a spoiler and deck stripes added to make it a little more sporty, Initially I was very upset as after I picked it up and had taken it home I noticed that the newly painted spoiler's paint was now chipped to the base where the stripes had been cut in, the deck stripes had bubbles underneath in several areas of the car, and a couple other issues that weren't right. When I called Seth I was not in the best of moods because of this and he had me bring the car right back so he could look at it. He apologized profusely for the issues and we agreed to work together to make it right and live up the Larry H. Miller name. A week or so later, after keeping me updated about the possible schedule, I dropped my car off in exchange for a loaner vehicle Seth had arranged for me so I would be able to get around. While we only expected it to be a couple days (though we both understood that as much time as needed should be taken) Seth called me around the end of day 3 to say that the spoiler was redone beautifully but he had some concerns about the stripes and would like to take a few extra days in order to take the workman's advice (whom Seth consulted before calling me) to let the vinyl settle and we could evaluate it together. I agreed and met him at the dealership a couple days later. I am now very happy! The work is beautiful and gets me many compliments, The concerns I had over not being taken care of were blown away when my new car rolled out and had been not only redone with high quality in mind but detailed to a higher standard than when I bought it. I really appreciate the time, care, and concern Seth showed when working with me and the fact that he seemed to be as upset as I was about the condition it left in the first time. He takes pride in his work as well as his company's name and I don't doubt that I will be taken care of to the highest degree when he is involved, I will not leave with streaky windows or messed up workmanship under his watchful, detail oriented eye again. He simply won't have it. Thank You More

Car buying experience This was a great car buying experience. It was a very fast and smooth process. Sam was great at helping us find what we were looking for and made the This was a great car buying experience. It was a very fast and smooth process. Sam was great at helping us find what we were looking for and made the experience that much better. More

Had a problem but the dealership solved it I had a problem during my purchase of a new Durango, and when I spoke to Nancy, she made it a win-win for both the dealership and myself. I drove aw I had a problem during my purchase of a new Durango, and when I spoke to Nancy, she made it a win-win for both the dealership and myself. I drove away a very happy customer. More

Looking for a used car They were fast, fair, and easy to work with. They kept the price in a range that I could afford. They talked me into a warrantee that originally, I wa They were fast, fair, and easy to work with. They kept the price in a range that I could afford. They talked me into a warrantee that originally, I was not interested in but later on I am very glad that I purchased. More

IMPROVING After 2 years, I may finally be feeling comfortable with this dealership's service department. For the first time I felt that the service advisor li After 2 years, I may finally be feeling comfortable with this dealership's service department. For the first time I felt that the service advisor listened and was upfront and honest. I am giving a tentative yes in "would I recommend" as time will tell. More

Awesome Thank you so very much for everything you did. Working with JC was out of this world. He new my situation had cars ready for me when I got there and w Thank you so very much for everything you did. Working with JC was out of this world. He new my situation had cars ready for me when I got there and we found a car that met all my needs and JC even delivered it to me the next day due to me having anyone to bring me out to get it with gas in the tank. JC is hands down the best he made me feel extremely comfortable and kept reassuring me that he would get me a deal and I would have a new car. He was right it got a sweet new ride that I am so looking forward to driving and customizing!!!!! I can't say enough about all this especially with the doubts I came in with not expecting to be able to qualify for a car on my own but JC helped me make it all happen. DONE DEAL!!!! Thank you all very much.. More

Great experience KT and Justin were wonderful to work with. They provided top rate customer service. We would definitely recommend this dealership. Thank you for s gre KT and Justin were wonderful to work with. They provided top rate customer service. We would definitely recommend this dealership. Thank you for s great experience! More