Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

I was very disappointed with the way I was treated at this dealership. I was recommend to go to service advisor Isaiah, when I brought my vehicle in I was told my service advisor was Isaiah but when I tr this dealership. I was recommend to go to service advisor Isaiah, when I brought my vehicle in I was told my service advisor was Isaiah but when I tried to call in and get an update I was told my service advisor is Matthew. I did not receive a call back for a long time so I called back again. I asked for Isaiah and was transferred to Matthew. He acted like he was put off to speak to me. He was abrupt, rude, and unhelpful when I had questions about their recommendations. I was charged $240 for a diagnostic that didn’t even give solutions for the original problem I took it in for and they wouldn’t even say that their recommendations would help the problem-“we can’t guarantee the check engine light will go off” even if we had the nearly $5000 worth of service done, $3000 of which wasn’t even about the problem I needed taken care of. I have used this service department before and was pleased with Eric as my service advisor but now because of the poor service Matthew provided and the fact they didn’t even give a solution that would ultimately take care of the reason I took it there in the first place. They wanted me to spend thousands of dollars on treatments that “might” help. I’m disappointed with this dealership and would never recommend it to anyone. More

Excellent service and very nice employees. Thank you Chris for all your help with my car. Thank you Chris for all your help with my car. More

Matt kept me in the loop on where my truck was. In the process answered all my questions. The mechanic stayed late to get things done while they waited for parts. My truck was done ahead of schedul In the process answered all my questions. The mechanic stayed late to get things done while they waited for parts. My truck was done ahead of schedule, awesome job!!! More

LHM Jeep has been my go-to dealer since long before 2008. They keep my car running and I trust them to do it well! They keep my car running and I trust them to do it well! More

Easy going experience. Jeremy was awesome to deal with it. Professional and courteous. I will be definitely be returning for maintenance. Jeremy was awesome to deal with it. Professional and courteous. I will be definitely be returning for maintenance. More

Dealership has been great to work with. Isaiah takes care of our company needs. It is difficult when he is not there. Isiah was not there on this particular service, Also I was told th Isaiah takes care of our company needs. It is difficult when he is not there. Isiah was not there on this particular service, Also I was told that there is a seatbelt issue, and that ram is not going to cover the cost of fixing the seat belt. I will look into this, as this is a safety issue, and it would be very disappointing if ram truly is not going to take care of this issue More

Had a great experience getting our jeep serviced here. Everyone was very thorough, responsive, and made us aware of the issue we had. Everyone was very thorough, responsive, and made us aware of the issue we had. More

Purchased my truck here and it is serviced here. I have used the quick oil change lane and full service center. Both great. Especially Service Adivisor Isaiah Chacon, cannot say enough good about hi I have used the quick oil change lane and full service center. Both great. Especially Service Adivisor Isaiah Chacon, cannot say enough good about his communication and professionalism. HIGHLY RECOMMEND HIM!!! More

Jeremy was very professional. He has excellent customer service skills. He is efficient and communicative. He has excellent customer service skills. He is efficient and communicative. More