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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,166 Reviews

1,166 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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June 01, 2025

This dealership and its employees and customer interactions can't be beat they really go above and beyond... But I waited 4 hours for an oil change today. There is now excuse for that. They were w More

by tina.m.robison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tognarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik - service and dang I can't remember the guy who checked me in but he was amazing too.
May 31, 2025

It seems they always try to add more service tasks on top of what was requested. And very disappointed that my Jeep Renegade needs new tires after only 18,000 miles on the tires this dealership sold and inst More

by robertfherbert
Recommend Dealer
No
Employees Worked With
David
May 29, 2025

The dealership and employees are great! They are very nice and always explain what needs to be done and what to expect. More

by NicholeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Phibbs
May 28, 2025

Responsive to needs, fixed car quickly and well. Minor repair, excellent communication throughout process, problem solved. More

by carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Great service, Jeremy was very attentive and seemed genuinely helpful in getting my warranty work completed safely and timely. More

by brgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 28, 2025

When I moved to Sandy, I found Larry Miller Jeep for my service. They have always been helpful, explaining what needed to be done, and doing the work in a timely manner. Today, Austin helped me. I apprecia More

by Ellina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 27, 2025

They were very professional. Very good service and always kept in touch! Wonderful to work with More

by Spencer johnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Brandon!
May 23, 2025

Keep returning due to great service and trust in employees! Well done everyone! Appreciate you! More

by poliahu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
May 22, 2025

Ignoring me, asking another service Associate to help me, avoiding conversation, Deflecting Answers and Questions, More

by kevinjamesd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Spencer. Service
May 28, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m really sorry you were made to feel ignored and brushed off during your visit—that’s not how we want anyone to experience our service department. Being redirected with little communication and having your concerns deflected can be incredibly frustrating, and I appreciate you taking the time to call it out. We clearly missed the mark on making you feel heard and respected, and that needs to be addressed internally. If we haven’t yet had the opportunity to discuss this one-on-one, I’d welcome a direct conversation to better understand the situation and make sure it’s not repeated. - Steve Massey, General Manager, (801) 553-5910

May 30, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m really sorry you were made to feel ignored and brushed off during your visit—that’s not how we want anyone to experience our service department. Being redirected with little communication and having your concerns deflected can be incredibly frustrating, and I appreciate you taking the time to call it out. We clearly missed the mark on making you feel heard and respected, and that needs to be addressed internally. If we haven’t yet had the opportunity to discuss this one-on-one, I’d welcome a direct conversation to better understand the situation and make sure it’s not repeated. - Steve Massey, General Manager, (801) 553-5910

May 22, 2025

Erik was great The work was done in an appropriate time A sale price was the reason I chose the dealership More

by Mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
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