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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

4.4
2,685 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs. Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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10905 S. Automall Drive

Sandy, UT

84070

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Showing 2,685 reviews

August 16, 2025

Had to return due to improper replacement of oil drain plug and crushed oil plug gasket, which left oil on my garage floor . Problem was fixed - biut I had to clean the oil up on the garage floor. . More

by dejong_family
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Wanted to charge me for service that was done on last visit that they said it was critical to find out every car over 30000 miles get the same message then they requested an oil change that if they look More

by Donald Andus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Donald, I’m sorry your visit left you feeling misled—being recommended a service that had already been completed understandably causes frustration. It’s especially disappointing to hear that this experience affected your trust in our team. Thank you for pointing out the specifics around the oil change and communication, as this helps us address the breakdown directly with our staff. I recognize how important it is for every guest to feel confident that their vehicle needs are being handled carefully and accurately. Should we not have had the chance to talk this through in person yet, I’d welcome the opportunity to do so and clear up any remaining concerns. Please don’t hesitate to reach out directly. - Lynn Skinner, General Manager, (801) 553-5910

August 15, 2025

The sales guy was great! He spent allot of time answering questions and show me different jeeps. Sales manager was ok he march anther dealerships price felt lime I should buy More

by chrisrshill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Nick was awesome, go buy from him! Very courteous and helpful. He worked with me to ensure I found the right vehicle for me. More

by nichole.sharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Gnoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

I've been a customer of LHM dealerships for years. I have purchased a few vehicle's from them. Service has always been great! Very friendly staff as well as professional. Austin Phibbs was very pleas More

by rdgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Phibbs ☆☆☆☆☆
August 12, 2025

Mason, the salesman was very polite and attentive. However, once having received payment, I feel that communications increasingly became one-sided. Dealership staff appeared to struggle with the out More

by Daniel Fayard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colby Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Merriam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Daniel, I’m sorry to hear about the challenges you faced with the out-of-state purchase process and the follow-up afterward. Delays, unexpected costs, and difficulties in communication can certainly turn an exciting purchase into a frustrating experience, and that’s not the impression we want to leave. I appreciate you sharing the details so we can better understand where things went wrong. If we haven’t already spoken directly, please reach out to me so we can go over the situation and determine how to address it. I’d like to work toward making this right with you. - Lynn Skinner, General Manager, (801) 553-5910

August 08, 2025

Isaiah's customer service is outstanding and the knowledge he has in The automobiles. Very happy with his assistance on my Ram. With him taking time to listen and help solve the problem. I will be More

by kevinfraga24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

I have been there several times and they have been wonderful. I do not feel pressured to get service for things I can’t afford at that time. Mike is very informative and helpful. More

by ddstoddart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kerekes
August 08, 2025

Service team was great once again. Attention to detail and we love that awesome guy Chris! More

by Jaypest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Worst customer service in the valley. Had vehicle for 2 weeks. Went to pick it up after they called me saying it was ready to be picked up and service was completed. My warranty work was More

by Jhneilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wagstaff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s concerning to hear about the delays, lack of updates, and the incomplete warranty work during your recent visit. Being told your vehicle was ready only to find the work wasn’t finished is understandably frustrating, especially after such a long wait. Communication breakdowns like the one you described are not acceptable, and I regret that you had to deal with them. Your experience highlights areas where we must improve both follow-through and responsiveness. If we haven’t connected yet, please reach out so we can address this with the urgency it deserves. - Lynn Skinner, General Manager, (801) 553-5910

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