Larry H. Miller Chrysler Jeep Dodge Ram Sandy

LHM were great! They weren't pushy at all, they had what I wanted in mind not what they wanted. Would definitely shop here again. I wanted in mind not what they wanted. Would definitely shop here again. More

I purchased by PT Cruiser at a different dealership and took it in to them for an oil change and I was very disappointed with their work. I decided to try Larry H. Miller Dodge and have been treated fairl took it in to them for an oil change and I was very disappointed with their work. I decided to try Larry H. Miller Dodge and have been treated fairly now for over 4 or 5 years. I have used them exclusively for my PT. 2 or 3 years ago the car had a problem with the fuel gauge. I took it in to LHM Dodge and Andy Borders was the person who wrote the order. The car was still under warranty so there should be no problem he explained. He was very courteous and said the car would be ready that evening. I picked up the car and almost immediately the fuel gauge wasn't working again. I took it back in and Andy apologized and was very courteos and sympathetic. I left the car and asked him to call and keep me updated. He called to explain that the part they put in was faulty and they would be able to get the part the next day and have it put in for me. I agreed and really appreciated the sincerity that Andy demonstrated. I picked up the car the next day and have had no problems with it since. (Knock on wood) The next time I took the car in for the oil change, which was a few months later, I was fortunate enough to get Andy to take the order. I waited at the dealership and when it was finished, there was no charge for the oil change. Andy explained that was the least they could do for the problem with the fuel guage and the inconvenience I had. I was impressed that he remembered the problem and then did something as a token of appreciation to a customer. Courtesy and appreciation goes a long way with me. More

When I go to a dealership to purchase a vehicle I appreciate given price that is what the dealer will sell the vehicle for along with price substantiation. I detest it when a dealer wants to play gam appreciate given price that is what the dealer will sell the vehicle for along with price substantiation. I detest it when a dealer wants to play games as an example, “make me an offer and I will take it to the sales manager”. I am looking for the best price and usually have gone to other dealers and have an idea of the price I am willing to pay. Larry H. Miller Chrysler shot straight with me. I had just the opposite experience with Larry H. Miller Ford in Sandy at their Memorial Day tent sale. That is one reason I am driving a 2011 Chrysler 300 rather than a 2011 Ford Taurus. More

This buying experience was the best so far that I have had. We didnt need to be at the dealship all day. Our salesman went the extra mile to get up a good deal. had. We didnt need to be at the dealship all day. Our salesman went the extra mile to get up a good deal. More

First and worst experience with a dealership after moving to new mexico. Customer service should be rated zero, not one. After a new windshield (on schedule and on budget), they suggested an $850 master cy to new mexico. Customer service should be rated zero, not one. After a new windshield (on schedule and on budget), they suggested an $850 master cyl. install as well as some other work. No other service group I have had the vehicle checked out at (4 that I can remember) recommended the same repairs. Since the dealership did this 'bonus, inspection they did not call to give me this information till after the service department was closed. This of course was only after I was calling every 30 min for the last 3 hours they were open. When I asked to get my car back that evening, it was only noted that the cashiers and personnel that could access the vehicle had already gone home for the day. This really put my wife and I far out of our way and off schedule the next morning when we had to pick up the vehicle all for something they did without consent. This is just my story. I wish I had asked around before going to this dealer's service department. My wife and I both found countless horror stories about this location through co-workers and classmates. Do yourself a favor and either get in close with the Larry H Miller mafia, or just go to another location. More

Our 2-month-old new truck was stuck in park. Called Andy in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's p in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's policy was that if it was stuck in park, the owner had to pay and then request reimbursement from Chrysler. I called Andy back and told him the situation. He said he would contact them but in the meantime, he gave me a local company to tow it instead (for free). They were prompt and courteous with their pick-up. Andy called to say there would be a delay in fixing the truck because the part was hard to find and would have to be ordered from Denver. It came in and the Service immediately fixed it and we were able to pick it up after hours the day it was done. Andy was extremely helpful in resolving the problem with the towing and very good about keeping us informed as to the status of our vehicle. Also I appreciated being able to pick it up after hours because of my husband's work hours. Thanks to everyone in the Service department that helped with this repair! More

Sales understood what I was looking for and worked hard to find the right vehicle for me. Service department is great with friendly knowledgeable people. to find the right vehicle for me. Service department is great with friendly knowledgeable people. More

Andy was not very friendly, detail-oriented, and thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we h thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we have had to repair, replace and deal with the problems of the rotors on our Chrysler Town & Country too often, replaced twice, and the car only has 27,000 miles on it. In addition, I brought the car in two months ago for the same problem and it was not addressed and now we had to replace. Perhaps we could have avoided it. However, we are satisfied with the work. More

The staff, the managers, and the salesman were very professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for se professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for service as well. More

everybody was willing to answer all my questions, and sean worked with me to give me the best prize he could..i love the car. sean worked with me to give me the best prize he could..i love the car. More