Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Always friendly and courteous. Work performed in a timely manner with any updates as needed. This is how I have been treated with minor service or any repair work timely manner with any updates as needed. This is how I have been treated with minor service or any repair work More

Brandon was very friendly and the work was done fast less then one half hour. I like to buy the three maintenance package for and the road ready inspection. then one half hour. I like to buy the three maintenance package for and the road ready inspection. More

Clint Petersen was introduced to me as the sales representative who was most knowledgeable about the Dodge RAM 3500/4500/5500 series trucks. Clint listened to my description of what type of vehicle representative who was most knowledgeable about the Dodge RAM 3500/4500/5500 series trucks. Clint listened to my description of what type of vehicle I was seeking and the issues that I was trying to eliminate which I had encountered with my current vehicle. Clint clearly described the attributes benefits and differentiators of the various Dodge Ram truck models in terms that I could understand and how each model's strengths and weakness would compare/ address my current vehicle's short-comings. Clint showed me a model from inventory that demonstrated the vast majority of features in which I was interested. and presented a RAM 2013 2500/3500 color brochure to me. I left the dealership with the brochure, Clint's cell phone number and his direction to contact him for any additional information or answers to question I had. I returned home to thoroughly review the brochure, specifically, the Buyer's Guide with the 2500/3500 specifications and options. I visited the RAM Truck web page and used the Build & Price feature. When I was finished, I had configured a Dodge RAM 3500 Longhorn Lariat with all of the features and options that I could think of that would address the limitations of current vehicle. The pricing tool helped me estimate the price, decide on whether to buy or finance and the available rebates, discounts and incentives. Later I would learn that the rebates, discounts and incentives changed from month-to-month and model year, which led to disappointment when I completed the purchase of eh vehicle, but the dealership financial representative (Mike) was able to work-out a reasonable and fair compromise that satisfied me. After configuring the truck using the Build & Price feature, I had a clear understanding of what I wanted in my ideal truck. I jumped in my car in the early morning and returned to the dealership to get Clint's help in officially build/configure the truck. When I arrived at the dealership, I was informed by Mike Rich that Clint was not scheduled to be at work until 1:00 PM. I guess my wilting enthusiasm was more obvious than I thought and Mike mentioned that he could help me with configuring the truck. I was reluctant to begin working with someone else because I trusted Clint and felt that I had a rapport Clint. Mike reassured me that he would continue to work with Clint on my behalf and proceeded to guide me through the configuration tool, answering my questions and offering suggestions through the process. I paid a deposit and asked Mike to submit the order for a 2014 RAM 3500 dually with a crew cab and Cummins diesel engine. Mike alerted that the lead time for delivery was likely 8-10 weeks. I started my wait. I received periodic email updates on the truck build/delivery status. The last email update indicated the truck had been shipped to the dealership with an estimated arrival of 9/30/2013. Being anxious like a little boy awaiting Christmas and not hearing anything from the dealership. I called Clint on 10/01/2013 to inquire about the truck's status. Clint told me that he would investigate and call me back. A short while later, Clint returned my call and informed me that the truck would be delivered on 10/02 and we scheduled a time on 10/3 for me to look at the truck and finalize the purchase. Clint guided me through the truck and explained many of the options. I discussed a couple of dealer-installed options that I wanted to add-on, but I wanted to contract for them separately after the dealership provided me with an estimate of costs for parts and labor. Clint took me to meet with the Parts Dept. manager to discuss the add-on specifics. The Manager committed to provide the estimates on 10/4. Clint informed me that he would be out of the office for the next consecutive 4-days, but he would have Mike Rich call me with the estimates. I have purchased numerous vehicles during the many past years and experienced many forms of "high pressure sales,' "bait & switch," and all sorts of coercion. I did not experience any form sales pressure. I felt that I was working with a friendly, knowledgeable team of professionals at the Larry H. Miller Dodge dealership who's primary objective was my satisfaction with finding and purchasing a vehicle that would address my needs, preferences and requirements. More

It's a great feeling when you know you can walk into a dealership and not have to stress about the business rushing you to make a sale. We really felt taken care of, as if our needs were a priority to a dealership and not have to stress about the business rushing you to make a sale. We really felt taken care of, as if our needs were a priority to them. Kevin Hamrick, great guy, great sense of humor, walked us through the whole process. He was very patient, very knowledgeable about the product, and was successful in helping us take home our cherry red baby! Can you believe this guy spent an hour walking us through all of the media features in the vehicle, now thats dedication! Seriously, the whole sales crew there were awesome! They went above and beyond to make our experience positive and easy going. We even got roses and soda's...and a yellow bow! What business rolls out the red carpet like they did? If your looking for outstanding customer service, people who care and will do everything to advocate for you, these are the guys! If you are a Dodge/Ram enthusiast as I am, you will be in good hands with this dealer. High Five LHM! Thanks for all you did! More

These guys are amazing! From our salesman to the managers to the financial guys. I would high recommend them to anyone looking for any car. to the financial guys. I would high recommend them to anyone looking for any car. More

I am a first time Dodge owner/lessee and will be a repeat I am a first time Dodge owner/lessee and will be a repeat customer for sure. Janjun was responsive, honest, kind and fair. I was very pleased with I am a first time Dodge owner/lessee and will be a repeat customer for sure. Janjun was responsive, honest, kind and fair. I was very pleased with my experience and have already referred others to this dealership. I have a minor issue with the DVD player that was installed at the dealership, but don't anticipate any issues when I take it in for repair. Love the R/T Durango and appreciate the service received. Sincerely, Troy More

We started to look for a vehicle at Brent Brown Toyota of Orem Utah. Brent Brown was not helpful at all. They would not listen to what we wanted and how much we could spend. I was never addressed by my name, Orem Utah. Brent Brown was not helpful at all. They would not listen to what we wanted and how much we could spend. I was never addressed by my name, they would never call me back in the time frame they gave me. I hated how I was treated. I felt like all they wanted was my money and not my loyalty. So we started to look around for another dealership. We came across Larry H Miller Chrysler Jeep Dodge in Sandy Utah. Right away we were treated like a customer and not someone who they could make money off of. We were always addressed by our names, they encouraged our kids to be apart of the new car buying experience. They were able to find us a vehicle in our price range and have all the features that we wanted and needed in a car. The customer service was excellence, they returned our phone calls and made sure that what they were offering to us was what we wanted. They took the time and made sure we were happy. Once they found a car we were looking for we got a call right away. Just to make sure the car was still there when we went to go look at it, the keys were pulled so no one else could buy it. I really enjoyed working with them to get the car we wanted. I made most of the conversations through phone calls, but when me and my husband went in to look at the car we felt like we have done all of our talking in person. They were very friendly and loved to help keep the kids busy as not to bother mommy or daddy talking to the sales persons, Most dealerships when you get a car from them, they give you a quarter of gas when you leave the dealership. Larry H Miller gave us a full tank of gas to make sure we could get where we wanted to go with out running out. I would gladly go back and get another car from them. More

So my experience went from Good, to horribly bad, to OUTSTANDING. Sales professional Clint was great, knew the product well, helped with the negotiation, and we did not feel pressured or pushed in any OUTSTANDING. Sales professional Clint was great, knew the product well, helped with the negotiation, and we did not feel pressured or pushed in any way. We ran into a few problems after the initial purchase meeting, of which the details are now meaningless. (Ok, now the why) These guys went way beyond to “make it right”; they truly do know the meaning of customer service and earning trust and more importantly keeping it. So if you’re looking for a Dodge no matter where you live around Salt Lake City (we live about 50 miles away and passed many other Dodge dealerships to get to it.) Please stop in and ask For Clint Peterson by name, he will treat you right. Oh and by the way, the Charger is SWEET. More