Larry H. Miller Chrysler Jeep Dodge Ram Sandy

I was very disappointed with the way I was treated at this dealership. I was recommend to go to service advisor Isaiah, when I brought my vehicle in I was told my service advisor was Isaiah but when I tr this dealership. I was recommend to go to service advisor Isaiah, when I brought my vehicle in I was told my service advisor was Isaiah but when I tried to call in and get an update I was told my service advisor is Matthew. I did not receive a call back for a long time so I called back again. I asked for Isaiah and was transferred to Matthew. He acted like he was put off to speak to me. He was abrupt, rude, and unhelpful when I had questions about their recommendations. I was charged $240 for a diagnostic that didn’t even give solutions for the original problem I took it in for and they wouldn’t even say that their recommendations would help the problem-“we can’t guarantee the check engine light will go off” even if we had the nearly $5000 worth of service done, $3000 of which wasn’t even about the problem I needed taken care of. I have used this service department before and was pleased with Eric as my service advisor but now because of the poor service Matthew provided and the fact they didn’t even give a solution that would ultimately take care of the reason I took it there in the first place. They wanted me to spend thousands of dollars on treatments that “might” help. I’m disappointed with this dealership and would never recommend it to anyone. More

So much inconsistency. Waited a long time to get answers from staff. Not a good first time experience. Waited a long time to get answers from staff. Not a good first time experience. More

Excellent service and very nice employees. Thank you Chris for all your help with my car. Thank you Chris for all your help with my car. More

Matt kept me in the loop on where my truck was. In the process answered all my questions. The mechanic stayed late to get things done while they waited for parts. My truck was done ahead of schedul In the process answered all my questions. The mechanic stayed late to get things done while they waited for parts. My truck was done ahead of schedule, awesome job!!! More

I recently had the pleasure of working with Jordan Malmgren, and I can't say enough about the outstanding service he provided. From the very beginning, Jordan went above and beyond—answering every sin Malmgren, and I can't say enough about the outstanding service he provided. From the very beginning, Jordan went above and beyond—answering every single one of my questions with patience and honesty. What really stood out was his willingness to take extra photos and provide all the information I needed while I was still in California. His communication was clear and responsive, which gave me peace of mind and confidence in making the trip. To top it off, Jordan even picked me up from the airport when I flew in on his day off. That level of care and commitment is rare these days, and it made the entire car-buying experience smooth. More

LHM Jeep has been my go-to dealer since long before 2008. They keep my car running and I trust them to do it well! They keep my car running and I trust them to do it well! More

Easy going experience. Jeremy was awesome to deal with it. Professional and courteous. I will be definitely be returning for maintenance. Jeremy was awesome to deal with it. Professional and courteous. I will be definitely be returning for maintenance. More

Told me I need an alignment without checking my alignment. I just had it aligned 3 weeks prior. Money grab alignment. I just had it aligned 3 weeks prior. Money grab More

Dealership has been great to work with. Isaiah takes care of our company needs. It is difficult when he is not there. Isiah was not there on this particular service, Also I was told th Isaiah takes care of our company needs. It is difficult when he is not there. Isiah was not there on this particular service, Also I was told that there is a seatbelt issue, and that ram is not going to cover the cost of fixing the seat belt. I will look into this, as this is a safety issue, and it would be very disappointing if ram truly is not going to take care of this issue More

Had a great experience getting our jeep serviced here. Everyone was very thorough, responsive, and made us aware of the issue we had. Everyone was very thorough, responsive, and made us aware of the issue we had. More