Larry H. Miller Chrysler Jeep Dodge Ram Provo

So I went in with my Girlfriend to buy a 2013 Jeep Cherokee and trade in my Dodge Ram (2011). I owed about 40k (maybe a little more) on my Dodge, they paid me 23k for it...which honestly they should Cherokee and trade in my Dodge Ram (2011). I owed about 40k (maybe a little more) on my Dodge, they paid me 23k for it...which honestly they should have paid me 27 for it..but I didn't press the issue as much as I should have. So we bought the vehicle and traded in my truck. About 2 weeks later (maybe 3) the TD auto finance company pulls another payment for the truck out of my account. I contacted them immediately and they said they have received no payoff. So I contacted Larry H. Miller and they told me to leave a message with their finance office. I did and they never got back to me. So My awesome bank UCCU returned the money to my account because they could see that I had traded in the vehicle and it was no longer mine. Finally I get a letter in the mail about the payoff coming through but there was a balance of 41.23. Now I was furious that they did not make the payoff in the time we had agreed on. The quote I gave them was a 10 day payoff quote. They knew this and waited 10+ days to pay off the truck leaving me with some money to pay off. Now the fact that it is $41.23 is not too big of a deal the big deal is that when I notified the head of the finance office of this he told me there is nothing he will do to fix the issue. I will for this reason never buy another vehicle from them as they are doing everything they can to screw me over 41 bucks...i just bought a 36,000 vehicle from them and they want to screw me over 41 bucks....I can not say enough horrible things about their finance department. More

These are the biggest crooks I have ever met. The first time I brought my car to them was to get a simple oil change. After a long wait, they came and told me that I need all new brakes that would cost me time I brought my car to them was to get a simple oil change. After a long wait, they came and told me that I need all new brakes that would cost me upwards of $1,000. Since I had only gotten my car about 6 months before that, I took it to a friend who works for an auto repair shop and he told me that my brakes were almost brand new. The next time I took my car in wasn't by choice but because of a recalled part on my car that they would replace for free only through the dealership. Again, the dealership brought about $800 worth of additional work to my attention. I just got back from getting my second opinion from another local auto repair shop and again, nothing. All the things the dealership sited were perfectly fine. I will NEVER do business with these dishonest con artists again. More

I had a great experience purchasing my 2012 jeep wrangler! The service department was very knowledgeable and on top of their game when I was looking at getting certain upgrades. I found it very easy wrangler! The service department was very knowledgeable and on top of their game when I was looking at getting certain upgrades. I found it very easy talking to the Grant and Curt during the sales process. The two of them were able to answer all of the questions I had. More

I have been looking for a car for a while now. Brian and Jordan provided the friendliness and "non-pushiness" experience out of ALL the dealerships I visited. They gave me a rocking deal all because I was b Jordan provided the friendliness and "non-pushiness" experience out of ALL the dealerships I visited. They gave me a rocking deal all because I was buying my dream car. I highly recommend working with this team because it was such a pleasurable experience for me. More

Very unfriendly and unprofessional. I had an appointment set up for a basic diagnostic check on a weekday, and after more than 7 hours they hadn't done anything.. This same issue has happened before on a l set up for a basic diagnostic check on a weekday, and after more than 7 hours they hadn't done anything.. This same issue has happened before on a less busy weekday. Both times I went in, the only way to get anything done is to threaten to leave. They treated my appointment like a walk in, and said that they would try and fit me in. At this latest appointment, I called after 7 hours, and not only did they not know where my car was, but they hung up on me twice. We refuse to do business there again. More