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Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Bountiful, UT

4.2
606 Reviews
Call Dealership (385) 399-2936
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755 N 500 W

Bountiful, UT

84087

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606 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

August 11, 2024

They told me they would have the truck in the shop by a certain date, and it took almost two weeks to get it in. I know things can get backed up but almost two weeks is a little much, not to mention the li More

by ryker kap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
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Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

We are sorry to hear that you had to wait longer than expected and that the communication was not up to your standards. We understand that your time is valuable, and we apologize for any inconvenience that we may have caused. We would like to learn more about your experience so that we can improve our communication and work to reduce wait times. Please feel free to contact us so that we can discuss your concerns in more detail. - Brian Johnson, General Manager, (385) 399-2936

August 07, 2024

Amazing people to work with very honest and understanding about everything, we will definitely be going back to them for our next vehicle and recommend anyone who wants a good experience to head that way More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shea cook. Luke Myers
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August 07, 2024

We called ahead and they had the vehicle we were interested in ready for us to test drive! More

by dahackett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanette Retzko
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August 04, 2024

This dealership was great and Nicole was very helpful, I would rather take me vehicle to bountiful utah then to the Dodge dealership in Riverdale utah and I live about 5 minds away from the Riverdale dealer More

by caralee2be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
August 01, 2024

I went three times to drop my truck. They had gates up. Didnt do emmisions. More

by Hoodgang6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Brian Johnson, General Manager, (385) 399-2936

July 31, 2024

I made an appointment to have my spark plugs replaced and arrived on time at 7:15 am on Thursday. They said it might be two days but instead of Friday, the work was not done until the following Wednesday aft More

by streetersp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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July 30, 2024

The 2 hour wait for an oil change that I had an appointment for was excruciating. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 01, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Brian Johnson, General Manager (385) 399-2936

July 27, 2024

Chris did a great job finding a car I wanted. He handled every detail perfectly. If I have to spend another 60 K, I’ll do it with Chris. More

by ksjr53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nannett, Chris Hebert
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July 25, 2024

Told me they could get my truck in to the shop in 2 days, two weeks later they haven’t touched it More

by Bretgary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Report | Print
Jul 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Hello, thank you for reaching out. I apologize for any delay in getting your truck into the shop. This is not the experience we aim to provide. If we haven't discussed this already, please contact me directly. I’m committed to resolving this and look forward to straightening this out. - Ethan Smith, General Manager, (385) 399-2936

July 25, 2024

I have always gotten a good deal here. I think they’re a great dealership. More

by Pinktotem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valentine
Report | Print
Jul 26, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Bountiful responded

Your glowing feedback is truly valued. Our goal is to offer exceptional customer service and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future.

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