Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Brandon was very helpful when I first set up the appointment and when I arrived at the appointment the following day and knew exactly what needed to be done, the new key works great along with the t appointment and when I arrived at the appointment the following day and knew exactly what needed to be done, the new key works great along with the the resetting of the oil change light and even had our car washed too. Explained the bill before we even left so there was no surprises at all. More

Jon Jon was polite, respectful, knowledgeable and patient. During our test drive he explained about all the new and important features of the vehicle (200)we were interested in buying. His knowledg patient. During our test drive he explained about all the new and important features of the vehicle (200)we were interested in buying. His knowledge of the 200 was endless...or so it seemed! He arranged for a test drive of a used 300 and compared many of the features. During the negotiations for purchase options he was patient and helpful, upon approval, he made arrangements to have another feature put on the vehicle and offered a loaner vehicle the day it was installed. Chris McCrary was very accommodating as he handled the contract/paperwork for the loaner in Jon Jon's absence the morning I took the car in for the automatic ignition. All of the sales staff were helpful, opening doors (when it would not have been noticed if they hadn't), offering to help if there was an expression of concern or question, there is a refreshment center and entertainment center are available to customers with two very nice large screen TVs are available, there are computer stations with internet as well as a spacious seating area with high and low chairs for discussion...a very nice facility. He was very helpful with the new media center and took the time to help me log in my cell phone xxx well as explain the various features. I have the CD/DVD with all of this information, but nothing replaces the added assurance that another human being can give with an introduction to all the new things that come along with a new purchase. Jon Jon personally saw to it that my vehicle was in pristine condition; the windows were crystal clear and the interior immaculate....he treated my vehicle as if it belonged to his own family. wow. When I picked it up, my handshake turned into a genuine hug of appreciation. Jon Jon's attire is very professional and classy, he greets his customers with a smile and is always kind. Thank you Larry H Miller and thank you Jon Jon Nerida. More

I found all of the people I came in contact with to be very helpful and friendly. This includes the lady with whom I made the appointment, the lady in sales who directed me to the service department and very helpful and friendly. This includes the lady with whom I made the appointment, the lady in sales who directed me to the service department and the service and parts department. More

Joshua worked very hard to find us the truck we wanted. He demonstrated an extreem customer care attitude. The day was cold and wet yet he shuttled several trucks to the show room for us to review in the He demonstrated an extreem customer care attitude. The day was cold and wet yet he shuttled several trucks to the show room for us to review in the warmth and comfort of the inside show room. It was great! His knowledge of the various truck lines and packages was outstanding! It was a great experience just working the deal, then the price was $2000.00 better than I had hoped. It was the easiest most pleasant new vechicle experience EVER and I am 55! More

Was treated with respect & all repairs were explained as to why they were needed. All employees were friendly & made my wait enjoyable. Will return for all my service. as to why they were needed. All employees were friendly & made my wait enjoyable. Will return for all my service. More

I'm very pleased with the dealership to this point. The original purchase was a pleasant experience and my first service was quick. The showroom/waiting room was clean and comfortable. I have recommended original purchase was a pleasant experience and my first service was quick. The showroom/waiting room was clean and comfortable. I have recommended LHM Dodge based on my purchase experience and will continue to recommend. More

Overall, I wanted to find the right vehicle my needs. I researched values of the units I found and I researched the trade value of my truck. Larry H Miller's sales team met me right where we all needed to researched values of the units I found and I researched the trade value of my truck. Larry H Miller's sales team met me right where we all needed to be. I am now the proud owner of a 2012 Dodge 3500 diesel 1-ton pickup! Thanks, Sam, for your help and cooperation! More

There were several ways I could pay for the oil change I came in for. Sean analyzed all the options and found the cheapest and reccomended that option. (Pre-paid coupon) The neat and orderly surrounds gav came in for. Sean analyzed all the options and found the cheapest and reccomended that option. (Pre-paid coupon) The neat and orderly surrounds gave me a feeling of confidence that the work on my car would be of a high quality. More

My Jeep is an older model, 1998. I purchased it Used, from a local dealership where I have continued to have it serviced since purchase. Whenever I plan a trip, usually to CO and usually involving mount from a local dealership where I have continued to have it serviced since purchase. Whenever I plan a trip, usually to CO and usually involving mountain driving, I have the vehicle inspected by the dealer so that any problems can be taken care of before I travel. I have owned, and driven, a Jeep since 1990 and have dealt with other dealerships while living in other states. Due to my experiences with the previous local dealership I have lost confidence in them and have been looking for a new dealership. More than once a problem has surfaced in the first 60 miles of my trip, after being told the vehicle was fine, causing me to leave the vehicle for repair in another state and rent a car to continue on my trip. The last time this happened, I had specifically requested that the brakes be given close attention. I had to leave the Jeep in Trinidad CO, with the Toyota dealer, while I rented a car to finish my trip. That dealer corrected the problem with the brakes and a couple of others that should have been noticed on the inspection before I left. I was really frightened of what could have happened on I-70 west of Denver if I had continued my trip in my Jeep. Now, though I never want to drive that highway again, I feel I could take my Jeep to CO with no problems. My experience at Larry H Miller was that the people are professional and interested in good service so you will continue to return. Thank you all very much. More

Problem was not rectified. The cars FCw is malfunctioning causing vehicle downshift to 1st or second gear at speed resulting in a severe safety hazard. Vehicle has been to two different deale malfunctioning causing vehicle downshift to 1st or second gear at speed resulting in a severe safety hazard. Vehicle has been to two different dealers 5 times and problem is still not resolved. I have advised NHTSA in writing about this situation. More