Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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I started this search in July of 2011. It has taken me many months to get to where i needed to be and because we were all persistant in getting things taken care of things worked out and i am very pleased many months to get to where i needed to be and because we were all persistant in getting things taken care of things worked out and i am very pleased to be a new owner of a jeep! a great feeling More
Entire experience (new car purchasing is never my favorite activity by a long shot) was postitive. Staff with which I interacted where consistently professional, knowledgeable, and obviously custome favorite activity by a long shot) was postitive. Staff with which I interacted where consistently professional, knowledgeable, and obviously customer service oriented. Using the AAA buying service was, to me, the best way to purchase a car - no muss, fuss, or unnecessary stress. Will probably start my next car search the same way. More
Bought my 2006 Jeep Grand Cherokee at Carmax along with a Carcare warranty. Carmax repaired the rear axle before I bought it because it was noisey. About a year later the noise came back. Carmax was too busy Carcare warranty. Carmax repaired the rear axle before I bought it because it was noisey. About a year later the noise came back. Carmax was too busy to repair it so they sent me to a local transmission shop for the repair. The transmission shop didn't believe it was the rear axle so they went thru the transmission, transfer case, driveline replacement, etc. To make a long story short, the kept my Jeep for most of the Summer and did not repair it. The warranty company told them to bring the Jeep to Your dealership (Larry Miller Jeep). That's when I met Karen who called me to let me know the Jeep was there. Karen kept me in the loop thruout the repair. The other place hardly ever called me, I had to call them. When I picked the Jeep up, the rear axle noise was gone, but there was a driveline vibration. Karen contacted the warranty company and they authorized a used rear driveshaft. When I was back in, waiting for the driveline to be installed, I met the Service Manager, Greg Goodman. I told Greg that I was impressed with the people that I had worked with in the sevvice department. Specifically, Karen and the tech who repaired my Jeep, Mike. Mike's knowledge and repair skills are superior in my estimation. More
Brandon Banas was extremely helpful and knowledgable about what needed to be done on my vehicle and I appreciate him taking the time to explain my issues and resolving the problem. about what needed to be done on my vehicle and I appreciate him taking the time to explain my issues and resolving the problem. More
Our sales person was very patient and helpful in our selection of the Wrangler. Going in, we didn't know which specific vehicle that we were going to purchse. Therefore, we test drove four or five diffe selection of the Wrangler. Going in, we didn't know which specific vehicle that we were going to purchse. Therefore, we test drove four or five different types of vehicles before making a decision. The sales person's knowlegde help in our decision. Everybody at the dealership made us comfortable and were very friendly and helpful. More
it was relatively quick and easy, had not complaints about service and it was nice to be able to have a nice place to sit and have coffee or soda about service and it was nice to be able to have a nice place to sit and have coffee or soda More
This was the best experience I've had with a new car purchase. There were no pressure sales tactics--just knowledgeable, curtious, efficient service. Thanks to Jon Jon, I took a test drive in the afte purchase. There were no pressure sales tactics--just knowledgeable, curtious, efficient service. Thanks to Jon Jon, I took a test drive in the afternoon and he got the deal processed in very little time so that I could take my new vehicle home the same day. More
Most of my search was done via the internet through Vanessa Harvey who was respectful and patient as I searched for a new vehicle. When I arrived at LHM I was greeted by Jon Jon who asked me what I was Vanessa Harvey who was respectful and patient as I searched for a new vehicle. When I arrived at LHM I was greeted by Jon Jon who asked me what I was looking for. He found several vehicles which fit my budget with the options I was looking for and we went and test drove those vehicles. He was knowledgeable about the vehicles I was looking for (Ram 1500) and did not hassle me about upgrades or purchasing something I didn't particularly want. In fact when we were sitting down evaluating options and prices for vehicles he went out of his way to find me a vehicle with similar options but at a lower price. I thought this was outstanding as I have an inherent distrust of dealerships and their scams. During the paperwork portion of the sale Jon Jon was very patient with me and answered all of my questions truthfully and without hesitation. Again I was pleasantly surprised! Several days after the purchase I realized that I had left my garage door opener in the car I had traded in and when I called him he went out of his way to get it back to me! He also was helpful in getting the required paperwork for personally registering my truck. Overall a great experience so far! I hope that it continues! More
Francisco was very helpfull by sending us information about vehicles to our email so we could review them at home. We made an appointment with him and once we got to the dealership, he showed us several about vehicles to our email so we could review them at home. We made an appointment with him and once we got to the dealership, he showed us several different models so we could get the one we wanted. He worked to get us the best price and trade-in and Rodney Hill in finance worked with us to get the low finance rate that we wanted. We are happy with the purchase from the dealership. More