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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.8
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

April 06, 2024

Excellent experience from start to finish! Marcquise Morgan was excellent. He provided top tier customer service! More

by Marc
Recommend Dealer
Yes
Employees Worked With
Marcquise Morgan
April 05, 2024

Fine work by new Service Advisor Q to inform me of recommended and necessary work. More

by sasflyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquise Morgan
April 05, 2024

This dealership is professional, clean, and well managed. The sales staff is friendly, but not annoyingly aggressive. More

by jgmatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcquise
April 05, 2024

Great dealership with professional staff members ready to help. The service team is incredible including Roberto! Always request he be my service advisor and always takes care of all matters with upmost prof More

by Cory Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Samanamud
April 05, 2024

I needed service done on the truck and after the multi point inspection they noticed it needed brakes. After given the price, I was worried about not being able to afford it. The service writer did his be More

by Keithperkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
April 05, 2024

It seemed alive and bustling , cars in the showroom. Mr Q my rep was just awesome. More

by Jxmooney63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Q
February 20, 2024

3rd time is charm with this service department. 2.5 hours for a Synthetic oil change which apparently turns out to only be a synthetic blend rather than full synthetic. Verified the part number lis More

by knight77422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Sweeney and Roberto Samanamud
Feb 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, thank you for reaching out. I apologize for any inconvenience and any confusion during your service visit. We take your concerns seriously and are committed to ensuring accurate service records and clear communication. Please contact us directly to address the oil specification and any other concerns you may have. Your satisfaction is important, and we’re here to make it right. - Tripp Steele, General Manager, (505) 366-2910

Mar 29, 2024 -

knight77422 responded

Sad that a manager cannot do their job to contact a customer when there is a problem and a complaint. It is not my job to reach out to you but the other way around. Lesson learned about this dealership that does not care about the customer and low level of service provided.

February 08, 2024

Worse dealership I have ever encountered go to Melloy Dodge. I bought a 2022 Ram 2500 Diesel it started lunging forward took it in and they said it was normal. To make a long story short I went to litiga More

by padillafiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Griego, Darryl Starkes, Michael "Tripp" Steele
December 23, 2023

The purchase of the 2023 new Jeep was fine. .. it was when we wanted the title and registration paperwork that things went off the rails. Lindsay Porter, finance department, has been completely More

by Tom C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsay Porter, Ron Apodaca
Dec 27, 2023 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello Tom, thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Anthony Montemorano, General Manager, 505-366-2910

December 15, 2023

Since I still haven't gotten a response or anything from anybody that works here even the GM. I'm writing this review. On November 5th I purchased a used 2019 Nissan Titan XD. I got it with the check engine More

by Mdchandler2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Hart
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