Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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My advisor was prompt, professional, and courteous. The website let me see the status of the work being done. They took pictures of the trouble areas and I could see what needed to be replaced. Great The website let me see the status of the work being done. They took pictures of the trouble areas and I could see what needed to be replaced. Great experience More
Service dept. . horrible about providing update status. Waited 4 hours for them to say they don't have parts available on a recall service. . horrible about providing update status. Waited 4 hours for them to say they don't have parts available on a recall service. More
Great service and great people to work with. Very professional. They all made my experience enjoyable and pleasant. Very professional. They all made my experience enjoyable and pleasant. More
My service was Marcquise Morgan and he was amazing! We bought our Durango from Larry H Miller and we will continue to do business with them. We bought our Durango from Larry H Miller and we will continue to do business with them. More
I was traveling to Arizona and my check engine light came on in eastern NM. I got into Albuquerque late and went to the dealer early next morning to be early in line. They went above and beyond to get me bac on in eastern NM. I got into Albuquerque late and went to the dealer early next morning to be early in line. They went above and beyond to get me back on the road very quickly. If I could give Roberto 10 stars out of 5 I would!! Strongly recommend the dealership. More
Brought in for missing bolt on driveshaft, tech said there wasn’t anything missing. After I denied and asked to check again they found where there was a missing bolt. They also left several pieces of tr there wasn’t anything missing. After I denied and asked to check again they found where there was a missing bolt. They also left several pieces of trash in my vehicle as well as a car charger and had clearly dug through my belongings as items were not where I left them. More
Very helpful. Howard in service very courteous and knowledgeable had Tech come out to verify problem and get part ordered. Howard in service very courteous and knowledgeable had Tech come out to verify problem and get part ordered. More
I arrived for my appointment at 0700. The service door was locked, the staff was in a meeting and told my to wait . I was then greeted by staff and got an Uber to my work close by . Th The service door was locked, the staff was in a meeting and told my to wait . I was then greeted by staff and got an Uber to my work close by . The ride share was much appreciated. I received an email to call for approval of the original item I took the car in for. I waited 20 minutes on hold add spoke to no one. I hung up aced texted the service rep. She said she approved the invoice. I told her I cannot wait on hold for 20 minutes at work, aced she texted me from then on. Car was fixed, ride share from work back to dealer was good. My only complaint is be ready to b receive customers at the time you set appointments. U was late for work. Do t made people sit in hold for 20 plus minutes to speak to someone! More