Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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I gave Larry Miller jeep a GREAT rating because they made me feel at home in there dealership, as soon as I pulled into the service area I was greeted with a smile and big hello. I had to have my 2010 jeep g me feel at home in there dealership, as soon as I pulled into the service area I was greeted with a smile and big hello. I had to have my 2010 jeep go in for a recall, but I bought my jeep ( two weeks earlier ) from Larry Miller Hyundai on Coors and they did not fix the recall I was told to go here, And I am glad I did. Larry Miller JEEP you have my business. Thank you, Gerard Kistler More
Francisco was great to work with! He was friendly and professional. I was impressed with his knowledge of the product and his interest in getting me the correct vehicle! Now, not with Francisco, but the professional. I was impressed with his knowledge of the product and his interest in getting me the correct vehicle! Now, not with Francisco, but the dealer ship management is where my little compliant rests. When I am directed to your business by the people of USAA, then know that financing is through them. If the general manager and sales manager insist that a customer needs in house financing, this places undue stress on the whole deal. The dealer will receive moneys from the finance institution, hold backs, monthly quota from Chrysler Group based on monthly sales, and god knows where else. Well that said, know I would travel to your dealership for minor maintenance to be performed. I would say hello to Francisco, even take him out for lunch, and then come in and harass the xxxx out the head honchos. You deserve it!!, And don't forget the hat!!!!! With graditude William More
I had purchased my last two vehicles from Melloy Dodge and was not satisfied by the way I was treated the last time and a good friend of mine recommended your dealership. I was extremely happy with the se and was not satisfied by the way I was treated the last time and a good friend of mine recommended your dealership. I was extremely happy with the service I received; from the fair pricing to the whole process. Thank you very much for a great experience. More
Salesman Mike Sweis was terrific, helpful, knowledgable about our new vehicle. New Car Manager Felipe Torres was extremely helpful in getting our deal put together at the price we wanted. The finance guy w about our new vehicle. New Car Manager Felipe Torres was extremely helpful in getting our deal put together at the price we wanted. The finance guy was great, got us in and out of there in no time, which we greatly appreciated. I would highly recommend this dealership. More
Even though the dealership was busy, Chris welcomed me while Jude went to get the car I wanted to see. Jude provided me with a tremendous amount of information about the vehicle while we were on the test while Jude went to get the car I wanted to see. Jude provided me with a tremendous amount of information about the vehicle while we were on the test drive. He showed me numerous features of the vehicle and was very enthusiastic. While Jude had the car detailed, I waited for Mr. Hill in the finance department. Mr. Hill was efficient as we went over many of the financial details. The processes of the dealership are streamlined and there is a lot of things going on at the same time to reduce the customer waiting time. They made me feel like a valuable customer. It was a great experience. More
I gave this rating because from the moment i walked in i was treated well. I was sold exactly what i asked for and not pushed by anyone for anything i did not need or want. Sam was great he made me feel co was treated well. I was sold exactly what i asked for and not pushed by anyone for anything i did not need or want. Sam was great he made me feel comfortable and i did not feel like he just wanted comission. The entire experience was great. Also the finance guy Rod was great too i really felt good about the entire process. Thank you! More
I have given an excellent rating because from start to finish L.M. Dodge kept me up to date on what was wrong with my transmission, what they were doing to fix it and what their progress was. I called th finish L.M. Dodge kept me up to date on what was wrong with my transmission, what they were doing to fix it and what their progress was. I called them 2 times during the two day process to get a status update. Each time they were able to access the info at the click of a mouse. My truck was returned to me much cleaner than it was dropped off, which was a very nice gesture. Everyone I spoke with was both friendly and helpful. The online appointment process was very convenient. Brandon Banas was very knowledgeable and informative. I drive about 35,000 miles/year for work in this vehicle and it is so important that I am able to rely on a dependable repair facility. L.M. Dodge is it for me. This was the best experience I have ever had with regard truck repairs. While I hope I do not need major repairs soon, I am glad to know THE place to go. More
Mr. Sweis has sold me two new vehicles to this point. He always calls me to see if I need anything and his personalized attention is greatly appreciated. Mr. Sweis found the exact vehicle my wife and I wan always calls me to see if I need anything and his personalized attention is greatly appreciated. Mr. Sweis found the exact vehicle my wife and I wanted. Although the vehicle was not on the Albuquerque lot, he had one shipped from another dealership. All the paperwork was completed quickly and without any problems. I feel I received a fair trade in allowance for my old vehicle and Mr. Sweis made the overall process very easy. I will continue to work with Mr. Sweis and this dealership in the future. Edward Benavidez - Albuquerque, NM More
These guys did a great job! Everything went smoothly. I wasn't hassled, I wasn't there for the whole day. They have great attitudes & we talked more about our lives than the car and that means more to me t wasn't hassled, I wasn't there for the whole day. They have great attitudes & we talked more about our lives than the car and that means more to me than they know. I will definitely be a repeat customer. Thank you all for the experience! More
Took my 2004 Dodge ram 3500 in for an air conditioner service. They charged $168.00. to test for leaks, (none found) Evac and recharge the system. I am fine with that. I picked the truck up later that da service. They charged $168.00. to test for leaks, (none found) Evac and recharge the system. I am fine with that. I picked the truck up later that day and found the A\C was blowing just as warm as it did to begin with. (don't they test their work?) Took it back in. It sat there through the weekend and into tuesday Which is also fine. Got a call stating that they found a leak! wow! imagine that. Its on a line that will only cost an additional $680.00 to repair! Now, i know mistakes can be made in any industry but this just appears to be a scam youd expect to see from some small time repair shop, Not a dealer! I refused the service and will be demanding my $168.00 be refunded. Terrible business practice! More