Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Excellent service dept! When we originally purchased the jeep it was the easiest purchase I have ever made. Staff was friendly and thanked us several times for our business. I work next door to another jeep jeep it was the easiest purchase I have ever made. Staff was friendly and thanked us several times for our business. I work next door to another jeep dealership and I would never go there because of their reputation. More

I shopped the internet first, found a 2013 dodge Durango listed for 28,000. and change, sent my info on the internet and quickly got a return call, told Debra Stevens about 2013 on the net, she called me ba listed for 28,000. and change, sent my info on the internet and quickly got a return call, told Debra Stevens about 2013 on the net, she called me back and said it was gone (of, course) but her manager said he would match the deal. I told Debra that I didn't to waste her time not mine, so I didn't want a white/light colored vehicle nor was I going to spend over $30,000, if she could meet those I would come in. I got there and the salesman asked if I wanted to test drive the WHITE, SILVER, or CHAMPAGNE colored one! I told him none, I didn't want a light colored vehicle. He said lets test drive one of these and then if you like it we'll find you one in a color you want. We test drove. It was fine. He had me take a seat, took some info and said he be back. I thought he was going to see about finding other colors. When he came back He had a price for the silver Durango and asked what it would take to get me to buy it. It was SILVER and over $30,000. He now tells me other dealer wont want to give up the sale of a Durango. Finely convince them I am not buying a white vehicle, asked about jeep, was told it would be too small was never offered to test drive one. Finally they asked me about a Journey, I said yes my daughter had and one it was nice, and that I had recommend it to her. The salesman told me a V-6 got better gas mileage (wrong), so I said find me one in a dark color. They brought me a Black full leather interior, beautiful journey, it was listed over $31,000.00, I told them get this under $30,000 including tags, title and licensing and I'll take it. While they salesman was getting a price, I read the sticker, gas mileage was worse that the floor model, when I asked why, I was told the V-6 used more gas and of course they couldn't get it under $30,000. This kind of crap went on and on. I told them at five I hadn't eaten since early morning and I was going to go eat and then come back. Took roughly thirty minutes to convince them to let me get out the door. I finally said I would buy a dark blueish green Journey. But I came back the next day, because by 6:15 I was mentally and fiscally exhausted, and guess what!!! I had to wait the next because they didn't have the paperwork done. I am SO mad at myself for not walking out the door when I was asked if I wanted to drive the SILVER, WHITE, or CHAMPAGNE Durango. So I get a call from Debra about the car and she tells that I'll be receiving a request to do a survey and to please give a positive one because my salesman was new and it would help with his job security. I tried to talk with her about NOONE listening but she basically blew me off. I answered truthfully to the survey, mentioning that I didn't think the salesman was at fault because I knew his managers were pushing him! A couple of days AFTER the survey I receive an E-Mail from the dealership manager, saying if I was not completely happy with my experience to all him first and he would take care of it. I replied I had already took and survey, was not pleased and would be happy to talk with. Was supposed to see him on the third but had a family emergency and needed to leave but debra said we could talk on the phone and she'd have him call. I have since told two people at the dealership I still haven't had a call from "Flip" and still nothing! I recently asked about a satisfaction quarantee and could not get an answer, asked me questions, said he'd have to talk to salesman. I would definitely NOT recommend Larry H MIller to any one. I am extremely dipleased with the journey. My two oldest grand children can't sit comfortably in second row unless front seat pulled all the way forward. I can not open a cooler all the way. NO ONE LISTENED TOO anything I said, quite frankly besides just being completely overwhelmed (or maybe completely run over) I can't imagine why I purchased this vehicle! More

Had soda & coffee available, TV & the even washed my truck 2x. Tire rotation was included & they even checked & serviced the transfer case free of charge since I had I've only had it 3 months & it wa my truck 2x. Tire rotation was included & they even checked & serviced the transfer case free of charge since I had I've only had it 3 months & it was due soon... Very nice experience. More

I was on my way to Rich Ford to purchase an F150 pickup. My fiance had purchased a Fusion from them the week before. On the way to the Ford dealership I stopped to check on the Ram trucks just for referenc My fiance had purchased a Fusion from them the week before. On the way to the Ford dealership I stopped to check on the Ram trucks just for reference. I was met by a sales person Mike Reta, I have have misspelled his last name. He was helpfull, informed, and quite knowledgeable about his products. Well, I left that evening in my new Ram pickup. Having purchased two vehicles within a 5 day period, there is no comparison between Rich Ford and Larry H. MIller. I will and do recommend Larry H. Miller to my friends, family and my employees. George Martinez More

We were received with a smile and a warm welcome.. Trey showed us a jeep to drive and was very helpful on his useful information.. He asked us questions and answered our with the most informative useful in showed us a jeep to drive and was very helpful on his useful information.. He asked us questions and answered our with the most informative useful information. We told him what we wanted and told us he would find it for us. We were very pleased with the outcome of our visit and most of all we are so happy with our Jeep. Trey found us just what we wanted. The rest to the staff was warm and we felt like we were really a very welcome customer. Thank you all for the enjoyable visit and giving us just what we wanted. Bill and Louse Dressler More

Why I gave them a 5 - My family and I were on vacation and had our car break down just 100 miles outside of Albuquerque, N.M. We had our Journey towed to a small town repair shop who said we needed a new and had our car break down just 100 miles outside of Albuquerque, N.M. We had our Journey towed to a small town repair shop who said we needed a new engine and they could not do that repair. Feeling utterly stuck and sadden since we were on our way to the balloon festival, I called around to find a dealership in Albuquerque. One did not even bother to call me back but Larry H. Miller not only got me a service person right away but they helped me find a tow truck that would come get us (which included my husband and my two kiddos of 5 and 11) and bring us to them. WOW! The service did not stop there, the following morning Tim called us and first asked for permission to start the diagnosis and then he called back shortly after to say he had diagnosed the problem (which was not an engine but an issue with hoses, etc) and my vehicle would be repaired that DAY! It was ready later that afternoon. Tim and the Larry H. Miller dealership gave us many things besides great service. We were still able to take the kids to the festival because of them, we had security in knowing our Dodge had been repaired and with comfort drove it all the way back home to Austin, Texas, and we had peace of mind because of Larry H. Miller. More

The service was excellent but the cost I believe was quite high. The regulator replaced at $150.63 in comparison to Autozone's $64.99 (possible rebuilt) and Napa's $89.99. The labor fee of $150.00, I as quite high. The regulator replaced at $150.63 in comparison to Autozone's $64.99 (possible rebuilt) and Napa's $89.99. The labor fee of $150.00, I assume for 1 hour and a half, was rather high as well. More

Very Good experience from beginning to end. I like the set up of the service bays. They are large, lighted very well and nice and clean. I really like that the service people come to me and I dont have to set up of the service bays. They are large, lighted very well and nice and clean. I really like that the service people come to me and I dont have to wonder around looking for someone to help me. I also love the fact that the offices to take care of the paperwork are very close and I dont have to go on an expedition to get to one! Mr Montoya met me at my vehicle, asked what the issues were took me to the office and 5 minutes later i was on my way! My Nitro went in for an airbag light being on. The techs did what they do and took care of the issue same day! When I returned to pick up my Nitro it was parked very close to the service bays which I really like. Thank you to all involved!!! Tim More

I had a warranty claim on my Dodge Avenger. Larry H. Miller Dodge was able to get the car in and fixed right away, which was critical to me as the driver window had fallen in the door and I did not have Miller Dodge was able to get the car in and fixed right away, which was critical to me as the driver window had fallen in the door and I did not have a way to secure the car. Brandon was very nice and help. When the car was returned to me the decal on the door had been damaged, which he had replaced. So my car still looks great and I will definitely service my car through Brandon and Larry H. Miller. Thank you. More