Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

i was traveling through when my check engine light came on and larry miller got me right in without an appt.Chris was very friendly and curtious.as well as the mechanic who filled me in on the situtation. on and larry miller got me right in without an appt.Chris was very friendly and curtious.as well as the mechanic who filled me in on the situtation. no repairs where done to my 2012 RAM 3500 due to not having the part, overall am very pleased with this dealer and would recommend them to anyone traveling through the area. More

Mr Hoffman Susan was outstanding sales associate. She was the primary reason for coming back. Overall knowledge was above par and was able to find the correct a Susan was outstanding sales associate. She was the primary reason for coming back. Overall knowledge was above par and was able to find the correct answer if did not know. Highly recommend her for more sales. Great job More

Said they could get you at a price in the beginning, and in the end could not do waste of time lied about it the whole time do not buy from them waste of time! in the end could not do waste of time lied about it the whole time do not buy from them waste of time! More

I received an oil change service with tire rotation, all point inspection and a car wash. Ray Martinez was friendly, considerate and exceptionally helpful. During the explanation of future services I needed point inspection and a car wash. Ray Martinez was friendly, considerate and exceptionally helpful. During the explanation of future services I needed for my 2002 Jeep Grand Cherokee, he patiently answered all my questions to my satisfaction. This was my fourth experience at Larry Miller and every experience has been excellent so far. I will definitely be returning! As a first year Albuquerque resident, I now consider Larry Miller Chrysler Jeep Dodge Ram Albuquerque on Lomas to be my "home" service dealership. Thank you!! More

Called Greg about a concern on my Jeep, I hit an arroyo in the boonies and the steering wheel was off to the left. Greg suggested I bring it in for an alignment. The next day when I arrived at the service in the boonies and the steering wheel was off to the left. Greg suggested I bring it in for an alignment. The next day when I arrived at the service drive, I was greeted by Tim Montoya. We discussed my concerns as Tim was writing the service order. I had just met Tim, yet we talked like we were old friends. About an hour later Tim told me that my Jeep was ready. I was surprised, but happy there was no damage and the alignment was all that was needed. As I was driving home, the Jeep handled great and the steering wheel was perfectly centered. I've had this service department work on some other problems in the past that other repair shops couldn't repair. They came thru everytime. I'm extremely satisified with the quality of work at this service department and the way they treat me. Greg and his staff are great guys. More

This is a very old-school high-pressure dealership. This is a very old-school high-pressure dealership. Salesmen were like vultures, standing around outside the showroom competing for people comin This is a very old-school high-pressure dealership. Salesmen were like vultures, standing around outside the showroom competing for people coming on the lot. I managed to get in unnoticed and ironically talked first with the sales manager. He assured me that they had multiple Jeep SUV’s in their inventory which met my criteria. Then he assigned me to a salesperson, who said they didn't have a matching vehicle and suggested we look at another model. After seeing I wasn't interested in another model, the salesperson re-checked his inventory and found one “that had just come in.” It was going through "prep" and would take about an hour before he could show it to me. When I started to leave…salesperson says: “oh wait let me see what I can do to speed things up, don’t leave, set down, and have some coffee, we’ll talk about you trade-in and get it appraised.” After waiting for an hour he finally brought the vehicle around for a test drive. I got in and noticed it had 532 miles on the odometer. When I confronted the salesperson, he said: “oh yea, this is our demo, there is another one, but not in a color you like and anyway we are not selling it because it is for the car show.” Later, when we got back from the test drive, another salesman comes up while I was looking over the exterior and says: "hey, why don’t look at the grey one we've got out back, it’s for the car show and a little higher priced, but may be just want you need." The manager and salesmen flat out lied about available models and colors. They used all kinds of xxxxxxand pressure to get me to purchase something that day, including: Bait and switch. Kept me waiting. Took the keys to the vehicle I drove in. Got my vin number and checked my payoff without my consent. “Good cop/Bad cop” routine trying to talk me out of the engine I wanted. I will not go back to this dealership, but if you do, make sure you know what you want and do your homework before going in! More

In February of 2013 I purchased a Dodge Challenger Redline special edition. I brought it in for its first servicing in June. A few days after servicing I noticed that the special edition rims on two Redline special edition. I brought it in for its first servicing in June. A few days after servicing I noticed that the special edition rims on two of the tires were seriously scratched and scuffed with significant portions of the red paint gone. I informed the service department about the problem with the rims with the expectation that it would somehow be made right. I was told there is no way to know that it was their fault and there is nothing they would do. I explained that the car had less than 5,000 miles on it and that the tires had only been off of the car one time (in their shop). I was told that I couldn’t prove that they damaged my car. I am not happy about this and will no longer do business with this dealership. Here are some things to think about before getting service from this shop: 1.) Quality of Service: someone in the shop clearly threw special edition rims around with no regard for their well being. 2.) Honesty and Integrity: It would have been apparent to whoever put the tires back on the car that the rims had been damaged, yet I was rushed out the door with a "let's sneak this by him" mentality. 3.) Accountability: When informed of the issue management took no accountability. How can I continue to give business to a company that mistreats my car, hides it from me, and then refuses to repair the damage they caused afterwards? How can anyone? Full disclosure: I did not actually speak to Greg Goodman, I spoke to a service technician who says he spoke with Greg about it and that Greg is the one that said I can't prove it happened in the shop so they won't do anything. More

I called to make an appointment to get my truck serviced. I was given the name of a service advisor to contact and a firm appointment at 10:00 am. I arrived at exactly 10:00 am. The service advisor I was ask I was given the name of a service advisor to contact and a firm appointment at 10:00 am. I arrived at exactly 10:00 am. The service advisor I was asked to contact was not working. The young man who took my information informed me that the service was first come-first served and that my appointment really didn't have anything to do with when my truck would get serviced. When I spoke to the service manager about this he said an "appointment" meant simply a time that I could drop off the vehicle, not get it worked on. In short, there are no appointments at this dealership. If you have time to waste, then it probably won't matter. If you are like me and work for a living, remember to add to the cost of the service the time you will spend waiting. Oh and one more thing. I bought the $75 package that includes a free wash with the service. They didn't wash the truck. I wonder if they even really changed the oil. They got my money so I'm stuck for the next two oil changes but I'll go elsewhere next chance I get. If I treated my customers like this I would be out of business. More

A very courteous Service Advisor, Perry Coleman explained what was wrong with my car without being pushy. I had an overall nice experience waiting for my car to get fixed, the COKE machine was a plus too! what was wrong with my car without being pushy. I had an overall nice experience waiting for my car to get fixed, the COKE machine was a plus too! More

Every time I take my Jeep to Larry H. Miller to get serviced, or even if I simply have a question about something, they are always more than willing to do whatever they can to help me out and take good serviced, or even if I simply have a question about something, they are always more than willing to do whatever they can to help me out and take good care of me! They are so kind and a pleasure to work with! Especially Guy, he's awesome! :) I love that they always offer to wash my car as a part of the service and have even filled up my tires for me when I told them I did not know how to do it by myself. Wonderful service!! :) More