Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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Helpful and good experience I bought a new 2014 Dodge 2500. The price was good and Zak helped me out a lot. Thanks for everything. I am happy with my new truck!! I bought a new 2014 Dodge 2500. The price was good and Zak helped me out a lot. Thanks for everything. I am happy with my new truck!! More
Great buying experience Jeff made the car buying experience very easy. Pricing was great - very competitive. We were in and out within 3 hours with no hassles what so ever! Jeff made the car buying experience very easy. Pricing was great - very competitive. We were in and out within 3 hours with no hassles what so ever! More
Replacement of oil pressure switch Prompt attention on drive in. Courteous and professional service by all service people. Dealer did not have switch in stock which surprised me. It had Prompt attention on drive in. Courteous and professional service by all service people. Dealer did not have switch in stock which surprised me. It had to be ordered. Prompt replacement upon arrival of switch. Richard More
RAM 3500 Recall Took the truck in a few months ago to get a recall notice attended to (left-front tie rod end). At the time LHM wasn't able to service the recall b Took the truck in a few months ago to get a recall notice attended to (left-front tie rod end). At the time LHM wasn't able to service the recall because the replacement parts had been recalled also (!?!). Several weeks ago I received another recall notice for the same issue. The service rep I spoke to was friendly, courteous & helpful. The truck was scheduled for work a few days later. Turn-in for the recall was smooth. The service department offered me the shuttle back to home (didn't need it) & even offered to schedule the shuttle for the return to LHM after they were done w/ the truck (didn't need that either). The work they did was professional & complete. The attitude of the representatives was wonderful & helpful. It's a weight off my mind to have that recall resolved when we use our truck as much as we do. More
Wrangler Rear Diff Repair Tim Montoya is the Service Representative assigned to my service ticket. He has been very attentive in helping to solve my Wrangler's problem, and un Tim Montoya is the Service Representative assigned to my service ticket. He has been very attentive in helping to solve my Wrangler's problem, and understands my concerns on keeping an eye on the cost of repair. I live over 90 miles from Albuquerque, and Tim has made great efforts to support my schedule. The Service shop has identified the problem and is currently working to get it repaired. The Shop Foreman, Shawn, even took a test drive with me to carefully assess what I saw as the problem, and took a real concern for finding a solution. On a busy Saturday, they even provided a driver on short notice to get me and my sons in time to catch a train back home. I look forward to working with this high caliber team to get my vehicle back on the road. More
First Service for a New Vehicle I took my 2014 Ram truck in for its first service. I had an appointment. I was in and out in about a half hour. I was given a paper detailing all of m I took my 2014 Ram truck in for its first service. I had an appointment. I was in and out in about a half hour. I was given a paper detailing all of my truck's systems and the condition of the systems. Being a new truck with only 5000 miles, everything was fine, but it was reassuring to know that. I was treated professionally, the work was done quickly, and I even received a free vehicle wash. I couldn't be happier with the first experience at the service department. More
Best salesman ever Mike Sweis is the best salesman ever. He is so patient and knowledgeable about ever car, regardless of make or model. I always feel like I get treat Mike Sweis is the best salesman ever. He is so patient and knowledgeable about ever car, regardless of make or model. I always feel like I get treated so well when I deal with Mike. Whether I'm buying a new car or a used car, he treats me like I'm spending a million dollars. I won't buy another car from anyone else. I hope Larry H. Miller realizes what an awesome employee they have with Mike Sweis. More
Repairs 2014 SRT Grand Cherokee Brandon took great care of my SRT and Me on a Busy Monday 6/30/14. My family and I had a short 1 hr wait start to finish. Thank You Brandon for maki Brandon took great care of my SRT and Me on a Busy Monday 6/30/14. My family and I had a short 1 hr wait start to finish. Thank You Brandon for making my needs feel Important. Sincerely, Joseph L. Griego Las Vegas, NM More
Excellent experience because of Kris & Sarah When we drove up to the dealership, we were met by Kris Haagenson. I'd also been communicating by email with Sarah Ashling prior to meeting Kris. Be When we drove up to the dealership, we were met by Kris Haagenson. I'd also been communicating by email with Sarah Ashling prior to meeting Kris. Between the both of them, our experience in test driving Avengers, working out the numbers, & then finally signing in finance, went very quickly & smoothly. We wouldn't hesitate to recommend friends or family to go to LHM & working specifically with Kris Haagenson & Sarah Ashling. More
Waste of a day My wife went in on a Saturday morning after finding five different trucks that would work for our purpose and our budget. Somehow, not one of those we My wife went in on a Saturday morning after finding five different trucks that would work for our purpose and our budget. Somehow, not one of those were available. Not one. The staff kept showing us trucks out of our price range, and then showed a Dodge Journey. Nice car, but impractical for doing sprinkler jobs. The sales manager (can't remember his name) tried to tell me that he worked HVAC out of his Chevy Malibu for two years. I could fit a soldering kit and rolls of soft copper in a Smart Car, but what about 20 foot sticks of pipe? Very dissatisfied, and found at another dealer what LHM said we couldn't get. More