Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Recall service I am very happy with the service I received from Larry H Miller. They called and scheduled an appointment for my truck and my wife's car as soon as th I am very happy with the service I received from Larry H Miller. They called and scheduled an appointment for my truck and my wife's car as soon as they got the parts in to fix the airbag recall and made sure it was done in a very timely and professional attitude. The service personnel were very professional as well and I would definitely recommend them to any of my friends who have need of their services... More

Howard Courtney in the Service Dept is Awesome! I took my 2004 Jeep Cherokee Limited in for an oil change, automatic transmission fluid exchange & a cooling system fluid exchange. I had selected Ho I took my 2004 Jeep Cherokee Limited in for an oil change, automatic transmission fluid exchange & a cooling system fluid exchange. I had selected Howard Courtney (Assistant Service Manager) in the Service Dept as my Service Adviser because I had spoken on the phone with him the previous week about pricing an he was very courteous and professional. This was my first time to Larry H Miller Chrysler Jeep Dodge Ram of Albuquerque. From the minute I met Howard...I was impressed. He really took the time to listen and work with any needs and concerns I had. He was very friendly, honest, efficient & knowledgeable! I will definitely return to this dealership because of Howard's service! Also, from observing the Service Department in a short time, all the team members were very friendly, hustled and seemed to enjoy what they do! Thank you again Howard! More

EXCELLENT CUSTOMER CARE David Hicks did a fantastic job in explaining to me what I need to do in the future to keep my Jeep in tip top shape. He was so courteous and listene David Hicks did a fantastic job in explaining to me what I need to do in the future to keep my Jeep in tip top shape. He was so courteous and listened intently to my concerns and answered my questions. He has a wonderful customer care talent with people. When I thought I had lost a very important envelope at the dealership, he offered to look in my car for me, he investigated and found the envelope. (which I had laid down and forgot). He has a great even and understand approach to helping people and I want David to be my go-to guy from now on at Larry J. Miller. Thank you. More

They came through like Champs!! We had taken our vehicle to another "dealer" first. It was there for two weeks, not even looked at. LHM got it done in 4 days!!! We had taken our vehicle to another "dealer" first. It was there for two weeks, not even looked at. LHM got it done in 4 days!!! More

Hostile and Invasive Sales Tactics Before you can even see a car be prepared to have to sit down first to give your phone number much you get paid and how you get paid. We walked out af Before you can even see a car be prepared to have to sit down first to give your phone number much you get paid and how you get paid. We walked out after about the 19th question and went across the street and are now prepared to purchased a new Ford. The worst dealership and sales tactics I have ever seen in 50 years. My wife and I were fully prepared to buy a vehicle and are financially stable enough to were we could pay cash for a vehicle if needed. I walked out there without being able to see the vehicle we has some interest on and so angry that I decided to sit down and give my review. I will never go back to this place and will tell everyone I know about how we were treated. Buyer beware. Even though the sales manager followed us out and tried to get us to stay I feel like it was a joint effort for some kind of sales method. More

Super great service Great service. My truck had ABS light on. It was fixed after part came in the next day. They changed oil, rotate tires, updated all current recalls Great service. My truck had ABS light on. It was fixed after part came in the next day. They changed oil, rotate tires, updated all current recalls More

Good deal good people They listened to what we said we wanted, and price range. There wasn't any pressure or miss information. Just a relaxed environment where we could sho They listened to what we said we wanted, and price range. There wasn't any pressure or miss information. Just a relaxed environment where we could shop...and we did...and the truck is awesome!! More

Vehicle Service Scheduled service for an oil change and replacement of recall part. Guy and Justin handled everything and I was out in 45 minutes. Keep up the excel Scheduled service for an oil change and replacement of recall part. Guy and Justin handled everything and I was out in 45 minutes. Keep up the excellent service. More