Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 769 reviews
Service on my Jeep for a recall of ignition system Everything was smooth from the scheduling, ordering of parts and setting up the appointment. Very satisfied. No pressure and good service. There wa Everything was smooth from the scheduling, ordering of parts and setting up the appointment. Very satisfied. No pressure and good service. There was minimum time spent actually doing the installation. More
You want to charge me WHAT to replace my keyfob battery? Took the car in this morning because the center console was no longer working. The advisor noticed that the battery on the spare keyfob was low. We Took the car in this morning because the center console was no longer working. The advisor noticed that the battery on the spare keyfob was low. We told him we didn't want them to replace it. They replaced it and charged us anyway - $35. When we told them we specifically asked that they NOT replace it, they said they would leave the battery but only charge us the $5.95 for the battery and not installation. How can an ethical business charge roughly $30 for roughly 1 minute of work? Ridiculous. More
Howard Courtney is the best Service Advisor I've had. I made an appointment with Howard Courtney, the Service Advisor I prefer to use, to get the front door latch, spark plugs, and brake fluid replaced on I made an appointment with Howard Courtney, the Service Advisor I prefer to use, to get the front door latch, spark plugs, and brake fluid replaced on my 2009 Chrysler Town and Country. Howard ensured all the repairs were correctly made by his technician and advised me of the prices for all the repairs before they were made. He's an excellent Service Advisor. More
Quick and Easy Staff was friendly and efficient, especially the service agent. Brought car in for recall work at 7 AM. Expected a 2 hours or longer wait, but the c Staff was friendly and efficient, especially the service agent. Brought car in for recall work at 7 AM. Expected a 2 hours or longer wait, but the car was ready at 8:15 AM! More
Great staff Everyone from the sales staff, finance, and service, was friendly, and professional. I had a fabulous experience from start to finish. Would recommen Everyone from the sales staff, finance, and service, was friendly, and professional. I had a fabulous experience from start to finish. Would recommend this dealership to everyone I k ow. More
excellent service by Monica Jarramillo and finance person Everything was excellent yet it still takes a lot of paperwork and time even though we had truecar sams club pricing The paper work needs to be strea Everything was excellent yet it still takes a lot of paperwork and time even though we had truecar sams club pricing The paper work needs to be streamlined and shorter More
Matthew, Salesman outstanding My husband made several inquiry calls to dealers in Albuquerque. Based on his conversation with Matthew Hernandez we went to LHM. Upon meeting with My husband made several inquiry calls to dealers in Albuquerque. Based on his conversation with Matthew Hernandez we went to LHM. Upon meeting with Matthew we found him to knowledgeable, personable, and most importantly concerned about our needs. He first wanted to know what, in particular, we were looking for, then focused his attention on meeting our needs. He did that so well we bought a Grand Cherokee from him. THANK YOU MATTHEW FOR EXCELLENT CUSTOMER SERVICE! Jude Sanchez did a great job in meeting our financial needs, it is appreciated. Shawn Black was very good to work with when taking care of all the paperwork, he was not pushy when selling the GAP warranty, he just explained it well. Upon arrival home, I discovered there was not an Owner's Manual for the 2015 Grand Cherokee Limited Edition in the vehicle. I am hopeful that one can be sent to me. Dominic, a manager, however, needs to better read customers and how his actions might be perceived. While we were there he kicked and slid a chair across the showroom which caused concern for me. His facial expression did not indicate whether his action was a positive or negative reaction. It wasn't until he stood on the chair that I knew his was a positive reaction to something. His actions were not very professional in my perspective. More
Very Good Job The work at Larry Millers is very good, people are friendly. I would recommend this facility for the service of a vehicle. The dealer has a very frie The work at Larry Millers is very good, people are friendly. I would recommend this facility for the service of a vehicle. The dealer has a very friendly and helpful staff More
Salesman was outstanding The financial guy was a bit pushy. The salesman Jairo was outstanding. He took care of me right away. He has followed up with almost ever day. The financial guy was a bit pushy. The salesman Jairo was outstanding. He took care of me right away. He has followed up with almost ever day. More
Great team at LHM! My buying experience in getting a new car was great! RYAN and "Hydro," were very attentive, by keeping us informed through every step of the buying p My buying experience in getting a new car was great! RYAN and "Hydro," were very attentive, by keeping us informed through every step of the buying process. Also the financing team did an awesome job! We will surely depend RYAN and "Hydro," for any services and/or recommendations in the future. The entire Larry H. Miller team are excellent. Thank you and Thank you for all that you do to get people like me into a brand new car! More