Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Dodge failure to help customer service was great but the assistence from Dodge was terrible. The part I needed is no longer available from Dodge. I need to know if I find a customer service was great but the assistence from Dodge was terrible. The part I needed is no longer available from Dodge. I need to know if I find a used part will your service dept be willing to install and program the part? The part is the central timer module. More

Recall Service Scheduled for 2 recalls, one recent, one from July 2017. Service department completed recent recall and gave information on the July, 2017. Service Scheduled for 2 recalls, one recent, one from July 2017. Service department completed recent recall and gave information on the July, 2017. Service manager gave excellent additional information that was helpful in maintaining my vehicle More

Pulled credit never called back Kid named Andy Hotz came out to talk numbers about a trade-in. This was after banking hours and we both knew it... He goes ahead and does a hard pull Kid named Andy Hotz came out to talk numbers about a trade-in. This was after banking hours and we both knew it... He goes ahead and does a hard pull of my credit, which I monitor on a monthly basis and is above 700! Then as we begin to bargain, he gets tired, says he will call me tomorrow because "the banks are closed". Andy never called back, and now my credit is down 10 points! More

Great Service I took my vehicle for a oil change service, Tim is always so helpful makes sure everything is checked out correctly, gets me in when we contact him. I took my vehicle for a oil change service, Tim is always so helpful makes sure everything is checked out correctly, gets me in when we contact him. I've taken my vehicles to Tim for service for years and he always takes care of us. It is so nice to be able to trust someone for the service and work that we need on our vehicles. More

Emergency car repair while on vacation After spending night in Albuquerque, we were headed out of town when our car malfunctioned. We limped back to Albuquerque after making a fast appointm After spending night in Albuquerque, we were headed out of town when our car malfunctioned. We limped back to Albuquerque after making a fast appointment via cell. Howard made sure our car was repaired by that afternoon. This allowed us to make our night destination ok. Great service and response. Thank you Howard!! More

great service The associate did not hold back any information and addressed the issues immediately. The work was executed in a timely fashion. The associate made s The associate did not hold back any information and addressed the issues immediately. The work was executed in a timely fashion. The associate made sure I was doing well while I waited for my vehicle. More

Customer Satisfaction of Service Rendered Jason Mohn is the model for customer service. His commitment to ensuring the customer’s needs are completely fulfilled are exemplary. After taking m Jason Mohn is the model for customer service. His commitment to ensuring the customer’s needs are completely fulfilled are exemplary. After taking my car in for service, Jason made sure that I was kept apprised of my car’s status every step of the way, and ensured that quality service was being provided. I would not hesitate to continue servicing my car at LHM, nor would I hesitate to recommend LHM to friends and family. If you need car service, ask for Jason. More

Oil Change and recall Needed and oil change and my Jeep had a recall. Brought it in, everyone was very helpful. Told me it would take 5 hours and it did. They showed me eve Needed and oil change and my Jeep had a recall. Brought it in, everyone was very helpful. Told me it would take 5 hours and it did. They showed me everything they did and I felt confident that I should have no issues in the future. More

2014 Ram Transmission Replacement Since I was stranded with a failed transmission, Tim helped me get a rental so I could complete my trip. I was able to pick up my repaired truck on th Since I was stranded with a failed transmission, Tim helped me get a rental so I could complete my trip. I was able to pick up my repaired truck on the return trip. More

Great service Mr. Courtney was amazing. Jeep was ready before expected time and he explained the service that was performed. Waiting area was clean, had great c Mr. Courtney was amazing. Jeep was ready before expected time and he explained the service that was performed. Waiting area was clean, had great coffee and cookies! More