Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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Emissions sensor and washer fluid line I was surprised and disappointed that my check engine light came on so quickly on my 2016 Dodge Ram. I still consider it a "new" vehicle. Thank good I was surprised and disappointed that my check engine light came on so quickly on my 2016 Dodge Ram. I still consider it a "new" vehicle. Thank goodness the mileage was still below 36,000 miles because they repaired the emissions sensor under warranty. When I dropped off the truck at my scheduled appointment, I also mentioned that my windshield washer line froze and cracked over the winter, but I figured that wasn't a warranty issue and asked them not to fix it. I didn't have the money to pay for any costly repairs. Howard Courtney was my service rep and he was great! He contacted me when the truck was ready and told me they fixed the washer fluid line as well! I was pleasantly surprised. My ONLY complaint is that their "fix" was simply putting a piece of rubber tubing over the cracked line, but they didn't secure the tubing with a clamp or even electrical tape. The next day my washer fluid wouldn't spray, so I checked the line, moved the rubber tubing back up to cover the crack, and had my dad put a clamp on the line to hold it in place. It wasn't the best way to fix the line but at least it works now and I can't complain too loudly because I drove away without paying a dime. As I said, Howard Courtney was terrific and I give him kudos for his professionalism. More
Service so far is terrible. Jason our service advisor is always with a customer when you call and he does not call you back. Have to jump thru hoops to get a so far is terrible. Jason our service advisor is always with a customer when you call and he does not call you back. Have to jump thru hoops to get any warranty work done. More
Flashy place with no substance Took my 2017 Ram in for a vibration the day after new purchase. After an hour and half, truck was ready and they said there was no problem. On my way Took my 2017 Ram in for a vibration the day after new purchase. After an hour and half, truck was ready and they said there was no problem. On my way home the same vibration was evident. Went to another shop who checked and found three of the tires were substantially out of balance. After balancing, the vibration was gone. On my 10,000 mile oil change and tire rotation, drove home only to notice that the window sticker reminder for next service was not updated. Went into info screen in truck and found out that the oil and the filter times also had not been updated. I then checked the oil with the dipstick and found it to be very black. So now I wonder if they did anything at all or did they just park it in the back for two hours. I will not ever go back to that dealer. More
Hassle Free My car was checked in quickly at the scheduled drop off time and my Service Representative Howard Courtney followed it's servicing and notified me whe My car was checked in quickly at the scheduled drop off time and my Service Representative Howard Courtney followed it's servicing and notified me when it was ready to be picked up. Although the shuttle was avsilable I had friends available to pick me up. They reviewed the vehicles record to make sure all recalls had been fulfilled and informed me of services that are part of recommended maintenance without pressure to schedule. More
Went for an oil change I went in for an oil change and left with a broken windshield. The service person didn't even try to tell me he was talking so much and when I got in I went in for an oil change and left with a broken windshield. The service person didn't even try to tell me he was talking so much and when I got in the vehicle I saw it and tools him and he was just like oh man that's awful.. he literally expected me to drive off. More
Jeep Transfer Case, Break Cable and fuel injection cleaning Excellent service on a very difficult and complicated repair which included replacing the transfer case, emergency break cable replacement and cleanin Excellent service on a very difficult and complicated repair which included replacing the transfer case, emergency break cable replacement and cleaning the fuel injection system. More
Vehicle service My experiences are always positive and I'm in and out in a timely manner. The stag is professional and courteous and I'm kept informed of my vehicles My experiences are always positive and I'm in and out in a timely manner. The stag is professional and courteous and I'm kept informed of my vehicles status and when i need different kinds of maintenance. More
Staff nice, service was bad Took my truck in for a recall. When I went to pick it up the batteries were completely dead, and I have had no previous issues with them. They must ha Took my truck in for a recall. When I went to pick it up the batteries were completely dead, and I have had no previous issues with them. They must have left the key on. They should have charged them before but instead I had to jump it myself because it was taking them too long to “find” it. Staff was nice when. Dropped it off though. More
The best,thanks guy. Great job, fast and a free carwash.I will be back soon,for any work on my car and any of my family members also. Great job, fast and a free carwash.I will be back soon,for any work on my car and any of my family members also. More












